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Bert's Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(434 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Bert’s Garage, Inc. was established in 1964, since that date we have outgrown two previous locations to our current state-of-the-art-facility. Bert’s Garage, Inc. was established in 1964, since that date we have outgrown two previous locations to our current state-of-the-art-facility.

Categories
Car Maintenance, Auto Repair, Collision Repair
Contact
(323) 461-8261

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1912 N Cahuenga Blvd Hollywood, CA 90068
Bert's Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(434 Reviews)

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Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Amazing work!
Thank you for the quality and detailed work you guys do on all of our vehicles! We really appreciate it!

CG
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CLAY G.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
GMC Acadia tune up and repair
Brought my car in after a road trip to Oakland, Ca and back to LA. A/C stopped working on the trip. Found Berts Garage through AAA. Chris was my service advisor and was very knowledgeable iin assessing the nature of the repair that was needed. Car was in their hands for 24 hours, and was as good as new when I picked it up the next day. Thanks to the techs at Bert's Garage. I will be back for all my GMC Acadia's needs in the future.
Manager from Bert's Garage responded on 04/25/2025 04:52 PM

Clay thank you for the great review! We are very happy we were able to help. We strive to provide our clients with exceptional service at all times and are here whenever you needs us!


VK
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VAL K.
Encino, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Fast service
Cris keeps me informed about the parts .was difficult it they did it for 1 day. Thank you.. Val
Manager from Bert's Garage responded on 04/25/2025 04:49 PM

Thank you for the kind review Val! It is our goal to provide our clients with the best service at all times and we are very glad we could be of help to you!


VA
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VERONICA A.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
The Only Mechanics I Trust
I've taking my cars to Bert's for over 25 years. They are like family now. I know they aren't going to suggest any work that isn't needed. That peace of mind is why I make the drive to Hollywood even after I moved to Long Beach.

CT
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CARY T.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Great Service as always!!!!
Bert's Garage always does great service! I have been coming here for years. I have referred many friends to them. You can't find a better place!
Manager from Bert's Garage responded on 04/21/2025 09:03 AM

Thank you for the kind review and recommendations Cary! We are very happy to hear that you continue to experience great service when visiting Bert's Garage and we look forward to continue being your shop of choice!


KW
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KAY W.
Woodland Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
always the best and friendly and professional
berts garage has taken care of my cars for over 20 years and are the BEST!!!
Manager from Bert's Garage responded on 04/21/2025 08:40 AM

Thank you for the great review Kay! It is our pleasure to be of service to you and we appreciate all of the years of loyalty!


MC
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MADONNA C.
Santa Clarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
The best!
They are trustworthy and do high quality, reasonably priced work. My car is 22 years old and runs like a dream. We moved further away but still make the trip to Bert’s because we trust them and they did great work. Very considerate of time, too!
Manager from Bert's Garage responded on 04/17/2025 10:55 AM

Madonna thank you for the wonderful review! We strive to provide excellent service to our clients at all times and we are happy to see it has helped us gain your trust and loyalty. We look forward to continue being of service to you!


JM
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JAMES M.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Perfection
We have literally been bringing our vehicles to Berts Garage for over 30 years. Enough said?
Manager from Bert's Garage responded on 04/15/2025 08:02 AM

Thank you for the great review James! It is our pleasure to be of service to you and we appreciate all of the years of loyalty!


DK
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DAVID K.
Studio City, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
verified customerVerified Customer
5
Rushed job, new problem
I love the customer service but, while my mirror is fixed, the driver side door lock is now broken and will not lock. Now I need to wait two days with my unlocked vehicle on the street before the garage can fix the issue on Monday…

I am hoping some discount will be available for the increased risk and inconvenience…

That said - I appreciate the group and hope they will make it right.

KO
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KERRY O.
Los Angeles, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2025
verified customerVerified Customer
8
My Cadillac had several problems, and Bert's took care of some, but not all of the issues.
My Cadillac is more than 20 years old, and I wish repairs and maintenance didn't cost so much, but the team at Bert's always does the work well

ER
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ELIZABETH R.
Altadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Help in an emergency
I went to Bert’s without knowing what yo expect….they were the closest to me when mt tire shredded. They were calm and kind and completed the work quickly. I’m so appreciative of the work they did and how I was treated.
Manager from Bert's Garage responded on 04/11/2025 03:13 PM

Elizabeth thank you for the wonerful review! We strive to provide our clients with exceptional service and are very glad we were able to help you!


MM
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MICHAEL M.
North Hollywood, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Quality repairs
At Bert’s you can trust that the repair advice is sound and comprehensive and the repairs are performed with highest quality.
Manager from Bert's Garage responded on 04/08/2025 09:58 AM

Thank you, we appreciate the great review Michael! It is our mission to bring our clients exceptional service at all times and we are glad to have been able to gain your trust through it!


RS
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Robbie S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Just the best
I’ve gone to Bert’s Garage for 11 years and I keep going back because I trust them. And finding a trustworthy mechanic in LA is like getting an Uber in weho at 2am.
Manager from Bert's Garage responded on 04/04/2025 08:22 AM

Robbie we are so happy to be of service and it is great to know how much you trust Bert's Garage with your vehicle! Thank you for the amazing review and for the years of loyalty, we look forward to continue being your shop of choice!


RQ
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RUSSELL Q.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Trust!
I’ve been bring my cars to Eddie and. Chris for over 15 years. I never have to worry about trusting them or the quality of work that they produce. They are a delight to work with and that’s saying a lot in the auto repair business.You will be pleased wthe results!
Manager from Bert's Garage responded on 04/03/2025 08:56 AM

Russell thank you for the years of loyalty and for the very kind review! We strive to provide our clients with excellent service and are very proud to know that we have gained your trust. We look forwarding to continue working with you and being your shop of choice!


AZ
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ALEX Z.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Diagnostic Test
I dropped my car off for a diagnostic check to make sure everything was running properly. The staff was very friendly and made sure ai understood everything that was wrong. I love this place, and will continue to come back.
Manager from Bert's Garage responded on 03/31/2025 11:12 AM

Thank you for the kind review Alex! We are very happy to hear that you continue to experience great service when visiting Bert's Garage. Our goal is to provide excellent service at all times and we look forward to continue being your shop of choice!

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