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Bauer's Custom Hitches

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(534 Reviews)
92
Write a Review
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Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Since 1989, Bauer's Custom Hitches has been dedicated to providing the Minnetonka, MN area with exceptional service and unmatched automotive knowledge.

Bauer's Custom Hitches takes pride in serving the community and building long-lasting relationships with our customers.

We offer a wide variety of services: hitches, propane, U-Haul Since 1989, Bauer's Custom Hitches has been dedicated to providing the Minnetonka, MN area with exceptional service and unmatched automotive knowledge.

Bauer's Custom Hitches takes pride in serving the community and building long-lasting relationships with our customers.

We offer a wide variety of services: hitches, propane, U-Haul boxes/moving supplies and U-Haul truck/trailer rentals.

We are an authorized U-Haul Dealer! We sell genuine U-Haul boxes, mattress bags and moving supplies.

Our Slogan: “Where our Customers become our Friends”. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(952) 979-9129
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 7:00 PM
Sun
12:00 PM - 6:00 PM
* Central Time (Us & Canada)
13118 Excelsior Blvd Minnetonka, MN 55343-8778
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Bauer's Custom Hitches' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(534 Reviews)
Write a Review
Recent Reviews
KR
KENNETH R.
Burnsville, MN
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Will come back for sure!
My initial contact with Mitch and his work installing was a great experience.
PP
perry p.
Waverly, MN
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2025
verified customerVerified Customer
8
Wiring harness.
I had a wiring harness installed on my Ford Escape. They did a fantastic job in a timely manner.
SK
SCOTT K.
Saint Bonifacius, MN
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Excellent service!!!!!
Bauer’s cutsom hitches did a great job for us, great price and service was top notch… I would highly recommend them to family and friends!!!!
MM
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MIKE M.
Eau Claire, WI
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Trailer hitch install.
Very good experience. Got me in and out and did a great job.
Mike B. from Bauer's Custom Hitches responded on 05/15/2025 09:39 AM

Glad to hear you had a smooth ride with us! In and out like a pro, that's what we aim for.

RB
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ROBERT B.
Excelsior, MN
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
These guys rock!
Courteous makes for a great business
Mike B. from Bauer's Custom Hitches responded on 05/14/2025 09:38 AM

We agree, courteous folks make the world go round! Glad you noticed our charm while hitching up.

Verified Customer
Cologne, MN
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Interlock calibration
They're very prompt and quick when doing a calibration. That was really nice.
Mike B. from Bauer's Custom Hitches responded on 05/12/2025 09:38 AM

We appreciate you noticing our speedy calibration skills! It's like we have a built-in stopwatch for efficiency.

MC
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MARK C.
Eden Prairie, MN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great Hitch installation experience
This was my second hitch install from Bauer's. I called and provided my information. I received a detailed quote, (with some options) the next day. I was able to schedule the install a couple of days later. The vehicle drop off, hitch install and pick up went off without a hitch! (ha).
Mike B. from Bauer's Custom Hitches responded on 05/06/2025 09:43 AM

Awesome to hear everything went off without a hitch! We're always here to help keep you and your trailer road-ready.

DT
DONNA T.
Brownton, MN
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Had a good experience with hitch installed.
Had a good experience with hitch installed.
Mike B. from Bauer's Custom Hitches responded on 04/30/2025 09:38 AM

Glad to hear your hitch experience was smoother than a buttered slide! We're all about making things easy-peasy.

JB
JIM (JAMES) B.
Shakopee, MN
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great work!
They were done when they said they'd be. They labeled the wires and explained everything. Very glad I went here!
Mike B. from Bauer's Custom Hitches responded on 04/28/2025 09:37 AM

Thanks for sharing your experience! Sounds like you got the VIP treatment—labels and all!

DN
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DANNY N.
Inver Grove Heights, MN
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
My review
Nice people to deal with
Mike B. from Bauer's Custom Hitches responded on 04/27/2025 09:40 AM

We appreciate the shout-out! Nice people are our specialty, but don’t tell the competition our secret.

DL
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DERRICK L.
Willmar, MN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Very good people understanding and serviced my Interlock on weekends because of my work schedule thank u
Thanks
Mike B. from Bauer's Custom Hitches responded on 04/25/2025 09:38 AM

Short and sweet, just like a great hitch! We're glad you’re happy with your experience.

CA
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CHUCK A.
Waconia, MN
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Hitch Installation
The hitch installation for an e-bike rack on our 25 Subaru Forester looks great! Installation went great- quick, easy, efficient and the best cost we could find in the west metro! Thanks!
Mike B. from Bauer's Custom Hitches responded on 04/16/2025 09:38 AM

Awesome to hear the installation went off without a hitch! Now your Subaru is ready to hit the trails with style.

DA
DARRELL A.
Mound, MN
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Less expensive and fast!
I got competitive quotes from 3 different sources. Bauer was $100 less than the next lowest bid. After talking further with them they gave me a better option on a hitch that saved me an additional $150! They installed it faster than promised and I was on my way in a little over an hour. Couldn’t be happier!
Mike B. from Bauer's Custom Hitches responded on 04/15/2025 09:37 AM

Wow, sounds like you hit the hitch jackpot! Saving money and getting fast service is the perfect combo.

Verified Customer
Saint Cloud, MN
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Friendly knowledgeable service!
Great customer service!
Mike B. from Bauer's Custom Hitches responded on 04/02/2025 09:41 AM

Awesome to hear our customer service is on point! We aim to make your experience as smooth as a freshly paved road.

SL
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Sarah L.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Highly recomend
As always impeccable customer service, quick turn around and friendly. Thank you!
Mike B. from Bauer's Custom Hitches responded on 03/26/2025 09:39 AM

Awesome to hear our team hit the mark! We aim to please faster than a cheetah on roller skates.

Displaying Review 1 - 15 of 535 in total
Service Coupons and Posts
Thanks for the stellar feedback! 🚗💨 We love keeping things on point and on time – no one likes a hitch in their plans! 😄 Your trust means the world to us. #BauersCustomHitches #QualityService
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Huge thanks for the kind words! 🎉 Shay’s got trailer hitch magic! 🪄 We're thrilled to hear the issue was fixed with flying colors. Come back anytime—your hitch is always welcome here! #HitchMasters #LocalBusinessLove
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Thanks for the awesome review! 🚗✨ We're thrilled you chose us to hitch a ride with ease! Our friendly team loves to keep things on track and on time. Let us do the heavy lifting anytime! #HitchItUp #BauersCustomHitches
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We're thrilled to hear you think we do great work and keep it on time! 🚚✨ We're like a pit crew for your hitch needs—fast and efficient! Thanks for the awesome review! #CustomHitches #OnTimeEveryTime
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We’re thrilled to hear you think our service is top-notch! ? Our team always aims to make your hitch dreams come true—making vehicles happy, one hitch at a time! Thanks for the love! ❤️ #BauersCustomHitches #CustomerAppreciation
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?‍♂️✨ Thanks for the love! We're thrilled you found our bike hitch service speedy, affordable, and friendly. No long waits or clunky systems here! Who has time for that? ? Ride on and enjoy those adventures! #BauersCustomHitches #BikeLife
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?? Thanks for the fantastic review! We love when a hitch story ends happily, especially before a road trip! ? Our team is always ready to roll with solutions (and humor!). Safe travels and bike rides ahead! ?‍♂️ #CustomerService #HitchPerfection
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We’re thrilled to hear your installation experience went smoothly! ?✨ Thanks for the tip about bringing a chair—next time we’ll have a pop-up lounge! ? Your trust means the world to us. #CustomerSatisfaction #BauersCustomHitches
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We love a good recommendation! ? Thanks for trusting us with your hitch needs. We're here to keep your adventures connected! ? #BauersCustomHitches #TowWithConfidence
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