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Balli Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(78 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Since 1985, Balli Garage is your one-stop shop for all auto repair needs in Lawton, MI. The original owner Guadalupe (Lupe) Balli, started this dream and small business in a one-car garage. Over the years, the shop has grown to what it is today thanks to our loyal local customers and it remaining a well-known small-town family business. Since 1985, Balli Garage is your one-stop shop for all auto repair needs in Lawton, MI. The original owner Guadalupe (Lupe) Balli, started this dream and small business in a one-car garage. Over the years, the shop has grown to what it is today thanks to our loyal local customers and it remaining a well-known small-town family business. After Lupe’s retirement, his son-in-law Jerry took over the shop and has been running it for 20+ years. Our motto has always been to treat our customers the way we would treat family. ...more

Categories
Transmission Repair, Auto Repair, Auto Maintenance
Contact
(269) 624-3753

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
32130 Co Rd 669 Lawton, MI 49065
Balli Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(78 Reviews)

DS
Darryl S.
Marcellus, MI
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Darryl said the technicians provides good work and service for him and his brother.
Recommended

GB
Greg B.
Paw Paw, MI
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
Category: Service
Greg said they do really good work and are honest.
Recommended

TD
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TOM D.
Lawton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Highly Recommend Balli Garage!
Highly recommend Balli Garage!

Honest assessments including options varying by price point (pull and replace, try to fix existing, ect). Have even provided feedback when they aren't sure the issue and didn't want to just try things and waste my money. We did some research together and I gave them to green light to try the most common cause (which ended up being right). Most mechanics would just start pulling and replacing things until the issue was resolved resulting in a huge bill. They have also been very accommodating of urgent timelines and moved things around to accommodate myself and my wife. Not many mechanics like this around anymore.
The Team at B. from Balli Garage responded on 05/11/2025 09:41 AM

It’s wonderful to hear you had such a positive experience at Balli Garage! We pride ourselves on being honest and transparent, rather than playing the guessing game with your wallet. It’s a team effort when it comes to diagnosing issues, and we’re glad you felt involved in the process. We also believe that accommodating your urgent needs is just part of the deal—after all, life doesn’t wait for car troubles. Thanks for recommending us; we promise to keep doing our best to earn that five-star rating!


RR
Ron R.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
Category: Service
Ron said got good advice, reasonable reaction to things he didn't know, expertise. He appreciated, enjoyed conversation with Terry and Clarice, dropping a vehicle there for tomorrow's work.
Recommended
The Team at B. from Balli Garage responded on 05/11/2025 09:41 AM

We're glad to hear that you found our advice helpful and enjoyed the conversation with Terry and Clarice. It's always a plus when we can mix good service with some friendly chatter. We're ready to tackle your vehicle tomorrow and make sure it gets the attention it deserves. Thanks for trusting us with your car!


LM
Lance M.
Lawton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Lance said he likes the quality of the service, the price and they have been his primary mechanic for almost 30 years.
Recommended
The Team at B. from Balli Garage responded on 05/10/2025 09:42 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you've trusted us with your vehicles for almost three decades. We're dedicated to keeping our service quality high and prices fair. That's a commitment we take seriously—after all, we wouldn't want to let our favorite clients down! Your loyalty means a lot to us. Here’s to many more years together on the road!


BC
Brian C.
Lawton, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Brian said they did a fine job.
Recommended
The Team at B. from Balli Garage responded on 05/07/2025 09:41 AM

We appreciate your feedback and are glad to hear you think we did a fine job! Our team strives to keep things running smoothly, much like a well-oiled machine. If there’s anything you think we could tweak to reach that five-star level, feel free to share!


Verified Customer
Lawton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Really good mechanics
Great mechanics very friendly fair and keeps my truck going
The Team at B. from Balli Garage responded on 05/04/2025 09:41 AM

We're glad to hear that you had a positive experience with our mechanics! Keeping your truck in tip-top shape is our mission, and it's great to know that our friendly team has hit the mark with you. If your truck ever starts giving you attitude again, you know where to find us—we’ll whip it back into shape in no time! Keep on trucking!


JN
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JANEL N.
Lawton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent Service
Great customer service. Very friendly on the phone and in person. Service and communication was also great. I will definitely be going to Balli for all my car repairs.
The Team at B. from Balli Garage responded on 04/15/2025 12:05 PM

We appreciate your feedback about our customer service! It's wonderful to hear that our team made a positive impression both over the phone and in person. We always aim to keep communication clear and our service top-notch, so it's nice to know we're hitting the mark. We look forward to helping you with any future needs!


NW
Nathan W.
Lawton, MI
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Nathan said the business is friendly and got the service done at a decent price.
Recommended
The Team at B. from Balli Garage responded on 04/15/2025 12:07 PM

We appreciate your feedback! It's always a win-win when we can deliver great service without breaking the bank. We're glad to hear you had a positive experience with us. If there's anything else we can help with in the future, just give us a call!


SH
Susan H.
Marcellus, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Susan said they are very professional and polite. They're great people and she loves them.
Recommended
The Team at B. from Balli Garage responded on 04/14/2025 09:42 AM

We appreciate your wonderful feedback! It’s always nice to hear that our professionalism and politeness shine through. We like to think we’re not just a garage but a great group of folks who enjoy helping out. Your support means a lot to us, and we’ll keep doing our best to ensure every visit is as pleasant as possible!


EK
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ERIC K.
Lawton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
The best!
Timely, honest,and great work!
The Team at B. from Balli Garage responded on 04/09/2025 06:04 AM

Thank you for your review! We always aim to serve up timely and honest work. We're delighted to hear you appreciated our efforts. Here’s to keeping your vehicle in top shape!


TC
Trevor C.
Paw Paw, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Spoke with Chris. She said the communication and service was good.
Recommended
The Team at B. from Balli Garage responded on 04/12/2025 09:55 AM

We appreciate you taking the time to share your experience. It’s fantastic to hear that our communication and service hit the mark for you. We pride ourselves on keeping things running smoothly, just like a well-tuned engine. If there’s anything else you’d like to share, feel free to let us know. Your feedback is music to our ears!


Verified Customer
Lawton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great service!
Always a wonderful experience. They treat you well and let you know everything that they are doing. 100% trustworthy!
The Team at B. from Balli Garage responded on 04/10/2025 09:41 AM

It's fantastic to hear that your experiences with us have been nothing short of wonderful! We believe that transparency is key, so we're pleased that you appreciate being kept in the loop. Trust means a lot in our world, and it seems we've earned yours—which is no small feat! Here's to many more enjoyable visits ahead.


GD
Gary D.
Paw Paw, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Gary said they are really good people and they did a good job. When he has questions, they get right back with him. Good customer service.
Recommended
The Team at B. from Balli Garage responded on 04/09/2025 09:41 AM

We appreciate your feedback and are glad to hear that you had a positive experience with us. Our team prides itself on being not just good at what we do, but also good at being there for our customers. If you ever have questions, remember we are just a message away, ready to spring into action like a well-oiled machine!


AB
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Anne B.
Lawton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Excellent service
While the repairs were unexpected Gerry and his team did a phenomenal job of finding the problem and fixing it until it was “fixed.” They went above and beyond making sure my car was good to go and even out some gas in the car as I accidentally left it there on empty! Would definitely recommend!
The Team at B. from Balli Garage responded on 04/02/2025 05:50 AM

We appreciate you taking the time to share your experience! We're happy to hear that our team was able to tackle those unexpected repairs and meet your expectations. We are a business that strives to treat our customers and their cars like part of the family. Your recommendation means the world to us, and we're here to keep your car running smoothly whenever you need us!


Displaying Review 1 - 15 of 78 in total
Service Coupons and Posts
Thank you for the glowing review! We're all about keeping it real and saving you bucks—who wants a surprise bill? 😂 We're thrilled to hear our teamwork paid off! 🚗💨 Your trust means the world to us. #TransmissionExperts #CustomerFirst
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We truly appreciate the kind words! 🚗💨 Our team loves making your car repairs smooth and friendly, both on the phone and in person. Looking forward to seeing you again—because who doesn’t love a good tune-up? 😄 #BalliGarage #CustomerLove
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Wow, we strive for a pit-stop performance and it looks like we hit the mark! ⏰🔧 Thanks for recognizing our timely, honest, and top-notch service! We’ll keep the engines running and the smiles coming! 🚗💨 #BalliGarage #CustomerAppreciation
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