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Avenue Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(546 Reviews)
0
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Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
10
Total ReScores™
4.8
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Avenue Automotive is conveniently located in Ennis Texas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Avenue Automotive is conveniently located in Ennis Texas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(972) 875-6802
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
200 E Ennis Avenue Ennis, TX 75119
Get Directions
Avenue Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(546 Reviews)
Write a Review
Recent Reviews
MW
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Marcus Dwayne W.
Italy, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/22/2023
0
Had to send my card to another shop
After sending my car to Avenue Automotive, chosen for me by Silver Rock warranty company, it was at their shop for a couple months before we had to move it to another shop to complete the repairs. The first attempt to deliver my car to me ended with a blown engine on the way to my house. Avenue Automotive blamed Silver Rock. Nevertheless, it had to be returned to the shop. The next time the car was delivered there were important parts of it missing like windshield wipers, nuts and bolts, grilles and the brake fluid overflow reservoir was hanging by a rubber hose on the hot engine because the bracket it mounted to was missing, and that's just what I could see when I popped the hood. I can't rightly say what else might have been missing. Obviously, it had to go back to the shop again. When the car was finally delivered to me, it broke down after a few hundred miles driven. The car went back to the shop again. After several days of trying to diagnose the problem at Avenue Automotive, I asked that the car be moved to another shop. The car was moved to Miracle Auto in Dallas and the problem was diagnosed in a matter of hours. There was very little reliable communication from Avenue Automotive, unless I called the warranty company and complained and although John apologized profusely and made lots of excuses, they were never able to repair my car properly. I won't make a judgment call about Avenue Automotive. I'm only relaying my true experience to help you decide if you want to take your car or truck to Avenue Automotive to be repaired
KD
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Katie D.
Tulsa, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
10
Car problems 6 hours from home
We had the alternator replaced in our GMC Yukon on sept 16th in Tulsa ok (where we live ) and were in a road trip and the light came on .. bad alternator.. called and they said yes they could get us in when their guys got back from lunch. They had us back on the road in 2 hours. Beyond thankful. And the price for labor was great. I bought alternator.. per my back home mechanic
DT
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Darla & Scott T.
Ennis, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
Mitsubishi Raider 2007
Richard is as honest as they come ! Stand behind their work 100% if there is a mistake he took great care of my auto ! They have my confidence and that saying a lot I do t trust easy Thank you Avenue
Recommended
EW
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Ed W.
Waxahachie, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/06/2019
Car Repai
Daughter took car to Avenue. Asked to find out what was wrong with car and estimate to make repairs. Told her timing chain and sprocket and $3200. Had car towed to real mechanic. But they made out like they put s part on car and changed oil wanted to charge her over$300. Bunch of crooks and liars
Not Recommended
JE
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JOE E.
Ennis, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2019
great service
I've been taking my cars to Avenue for years and they've always provided great service and fair prices for work I've needed done on my vehicles. Will definitely always come back!!
Recommended
MR
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MIKE R.
Ennis, TX
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017
verified customerVerified Customer
The best
Always very professional and best work at awesome rates I won't go anywhere else
Recommended
BZ
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BRENDAN Z.
Ennis, TX
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
verified customerVerified Customer
Great service, good people
I had a fuel pump replaced. Initially I thought the price was a little high but not too bad. I knew they did quality work and had a good reputation. After the part was replaced I had a fuel gauge issue. The vehicle is old so I figured I would have to replace another part. I brought it in and they fixed it free of charge. I recommend these guys to everyone because I know they will get the job done right and they're good helpful people.
Recommended
Richard W., Owner from Avenue Automotive responded on 08/30/2017 07:32 AM

Thanks Brendan

AW
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ALISON W.
Ennis, TX
INFINITI G20
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
verified customerVerified Customer
car evaluation
Very helpful
Recommended
Richard W., Owner from Avenue Automotive responded on 08/25/2017 10:04 AM

Thanks Alison!

KI
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KEN I.
Ennis, TX
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
verified customerVerified Customer
good communications and honesty
Richard and crew always provided the best service possible.
Recommended
Richard W., Owner from Avenue Automotive responded on 08/25/2017 10:05 AM

Thanks Ken!

ZZ
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ZACHARY Z.
Palmer, TX
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2017
verified customerVerified Customer
Great business, great people - Alignment
Had my 2012 GMC 2500HD aligned by them. Great service and excellent communication! Truck was ready much sooner than anticipated.
Recommended
Richard W., Owner from Avenue Automotive responded on 08/21/2017 05:49 AM

Thanks Zach!

VB
Vincent B.
Ennis, TX
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2017
verified customerVerified Customer
Category: Service
Vincent said his experience was excellent. Everything is fine, the people are very nice and they did good work.
Recommended
Richard W., Owner from Avenue Automotive responded on 08/25/2017 10:04 AM

Thank Vincent!

RC
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RICK C.
Waxahachie, TX
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2017
verified customerVerified Customer
Richard!!!
Thank you!!
Recommended
Richard W., Owner from Avenue Automotive responded on 08/21/2017 05:50 AM

Your Welcome Rick!

BC
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BRAD C.
Ennis, TX
Toyota Tundra 4WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
verified customerVerified Customer
Friendly and Helpful
Go here for all of my vehicles and they always take good care of everything!
Recommended
Richard W., Owner from Avenue Automotive responded on 08/18/2017 05:45 AM

Thanks Brad!

WB
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WILLIAM B.
Ennis, TX
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2017
verified customerVerified Customer
2011 Toyota
Rick the service writer is very helpful, Richard the owner is very knowledgeable about all types of auto problems and repairs, the techs that do the work in the shop know what they are doing and everyone of the staff are friendly.
Recommended
Richard W., Owner from Avenue Automotive responded on 08/16/2017 10:12 AM

Thanks William.

JW
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JOHNNY W.
Ennis, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
verified customerVerified Customer
truck wouldn't start
Richard found the problem with a leaking fuel filter right away and I had my repaired truck back that afternoon. Great service.
Recommended
Richard W., Owner from Avenue Automotive responded on 08/02/2017 06:00 AM

Thanks Johnny!

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