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Autonation Hyundai Corpus Christi

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,088 Reviews)
74
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
103
Total ReScores™
5.0
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

Autonation Hyundai Corpus Christi has the finest in professional Hyundai repair and maintenance. Autonation Hyundai Corpus Christi has the finest in professional Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(361) 444-0156
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
6686 S Padre Island Drive Corpus Christi, TX 78412
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,088 Reviews)
Write a Review
Recent Reviews
SS
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Shirlee S.
Corpus Christi, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2022
0
Category: Service
Poor Service
I owned Pontiacs from 1986 until they went out of business. After they went out of business, I was searching for my next brand alternative. I was hoping it would be Hyundai. Perhaps if I had purchased from another Hyundai dealership, it still would be. I am currently looking for a SUV or truck, but I will not purchase anything from Autonation or Hyundai. Here is my sad story.

I loved my Elantra for the first two years, and after 6 years, it still runs like a champ and has great pick up speed for the freeway for a four cylinder vehicle. HOWEVER, just after the 2 year mark, my A/C went out on a very long deserted extremely hot stretch of highway in north Texas. It came back on an hour later, but it has never worked correctly since that time. Hyundai Autonation service department in Corpus Christi looked at it and found nothing wrong. I took it back on a few more occasions...nothing. More on that below.

TODAY I called for what I thought was supposed to be my first very expensive and time consuming GDI appointment. I was told 50k miles for the GDI when I took it in for my first oil change. I asked about all my upcoming services, so I would be aware of when they were due. When I purchased the vehicle, I purchased their service package (it's just oil changes.) I took it in exactly when I was supposed to for each according to my mileage. I was never told that I was supposed to have a GDI every 20k miles. BEWARE, now my warranty will no longer be good because I missed one.

Like I said, my Elantra is running well except for the A/C. Had that problem never happened, I don't think I would have found out how poor the local service department is operated and would have been dumb enough to think I had found my next vehicle brand.

CONTINUATION OF A/C PROBLEM: Last summer 2021, the A/C ceased to work on hot days over 90 degrees at an idle. It worked fine as long as the car was moving on the freeway and it was bearable at an idle if I kept the car in park and revved the idle up to 3k. I spoke with the service personnel several times before finally deciding to take it back to them to look at it. I wanted assurance that I wouldn't be wasting my time just to have them place a thermometer in the A/C vent and take temp readings. He assured me that they wouldn't be doing that, but he mentioned it would cost me money for this visit. Considering my car was still under its full warranty at the time, I thought that was ridicules. He said it only costs me money if they don't find anything. Well, since they never found anything before with their so-called testing, I was very worried. It didn't help that the person kept trying to upsell window tinting as a way to fix the A/C. HOWEVER, I was assured that they would fully test it. I went in for the appointment. First thing out of his mouth was they were going to use the thermometer, and if they didn't find anything. I would have to pay for their time. REALLY. I LEFT.
RT
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Regina T.
Kenedy, TX
2022 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
5
Category: Service
Oil change failed
Please make sure the work is actually done. We took our SantaFe in for routine oil change maintenance, waited 3 hours in the show room ( bcz we live 1.5 hours away) until service was done. Got home and I realized the sticker wasn't changed and the car wasn't cleaned like I expected. My husband checked and the oil was not changed...I called the service dept and they told me to bring it in for them to check on it and make it right. My husband took it in again. They did change the oil but didn't clean the vehicle for me bcz they sqeezed me in....( is what I was told by my husband)
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 04/04/2022 05:02 AM

Hello and thank you for bringing your 2022 Santa Fe to us for your service needs.
We strive to provide 5-STAR service, so I'm sorry to see that we were unable to deliver a perfect service experience on your recent visit.
Please feel free to call me directly at 361-808-6103 or email me at BrandtL@AutoNation.com.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
Verified Customer
Corpus Christi, TX
2015 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
verified customerVerified Customer
10
Category: Service
very good will come again
very good service. Make you fill good to have come
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2022
Service Type: Maintenance
9
Category: Service
uubbjnn
good
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 03/30/2022 05:01 AM

Hello and thank you for bringing your 2015 Santa Fe Sport to us for your service needs.
We strive to provide 5-STAR service, so I'm sorry to see that we were unable to deliver a perfect service experience on your recent visit.
Please feel free to call me directly at 361-808-6103 or email me at BrandtL@AutoNation.com.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
AL
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Anthony L.
Corpus Christi, TX
2016 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
5-star Service
I was greeted with friendly service from the beginning. Had my car serviced fast and was provided accurate updates and information along the way. I was provided shuttle service to and from home. I even had my car return washed and clean.
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 03/16/2022 05:05 AM

Hello and thank you for bringing your 2016 Genesis Coupe to us for your service needs.
We strive to provide 5-STAR service so we're glad to see that Louie made sure you were completely satisfied on your recent service visit.
Thanks again, and we'll look forward to seeing you next time.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
JC
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Jeffrey C.
Port Aransas, TX
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
On the road again, can’t wait.
No fun when your car breaks down, and won’t start. One simple call to my local Hyundai service department who took care of the problem, in a timely fashion. Thanks folks, great job.
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 03/14/2022 05:01 AM

Hello and thank you for bringing your 2018 Sonata to us for your service needs.
We strive to provide 5-STAR service, so I'm sorry to see that we were unable to deliver a perfect service experience on your recent visit.
Please feel free to call me directly at 361-808-6103 or email me at BrandtL@AutoNation.com.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
ER
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Enrique R.
Corpus Christi, TX
2019 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customerVerified Customer
10
Category: Service
Service Dept.
Thank you for moving mountains to help resolve the brake issues with my car.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/07/2022
Service Type: Repair
4
Category: Service
Service Dept.
I have taken my car in for a fluttering noise that is happening during braking, unfortunately after 3 visits it has not been resolved.
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 03/08/2022 05:02 AM

Hello and thank you for bringing your 2019 Ioniq to us for your service needs.
We strive to provide 5-STAR service, so I'm sorry to see that we were unable to deliver a perfect service experience on your recent visit.
Please feel free to call me directly at 361-808-6103 or email me at BrandtL@AutoNation.com.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
AB
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Aminta B.
Sinton, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Department
2/18/22. Car services for oil change. Jose Luis Hernandez, service adviser, provided excellent service. He went over everything that my car needed at the time of service. He went over the multi-point inspection with me. The staff at the service department are courteous and professional.
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 02/25/2022 02:43 PM

Hello and thank you for bringing your 2017 Sonata to us for your service needs.
We strive to provide 5-STAR service so we're glad to see that Louie made sure you were completely satisfied on your recent service visit.
Thanks again, and we'll look forward to seeing you next time.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
VW
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Victoria W.
Corpus Christi, TX
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Thank you!
Jesus was awesome! 5 star service!
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 02/25/2022 04:57 AM

Hello and thank you for bringing your 2022 Kona to us for your service needs.
We strive to provide 5-STAR service so we're glad to see that Jesse made sure you were completely satisfied on your recent service visit.
Thanks again, and we'll look forward to seeing you next time.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
Verified Customer
Corpus Christi, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Car Recall
Everyone at the dealership was friendly and car my car was very clean when I picked it up.
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 02/24/2022 08:53 AM

Hello and thank you for bringing your 2017 Tucson to us for your service needs.
We strive to provide 5-STAR service so we're glad to see that Kaleb made sure you were completely satisfied on your recent service visit.
Thanks again, and we'll look forward to seeing you next time.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
JB
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Janelle B.
Corpus Christi, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Car Recall
I went in for a car recall. When we picked up car a couple days later our AC went out. We called Luis, customer advisor, to let him know our concerns about our AC. He said to bring it in and they will look at it since our car was fairly new. Come to find out compressor went out and we would be responsible for cost. General Manager, Robert, stepped in as we were really upset. Robert looked into our car Warrenty and Hyundai agreed to help us with a huge portion of repairs because our warranty had recently expired. Robert went out of his way to help us solve our problem at an affordable manner we are very grateful - companies need more managers like Robert that will go out of their way to solve customers issues in a professional manner. I have nothing but excellent reviews for Hyundai Service Department and Hyundai company for being great to their customers !! I definitely would purchase another Hyundai vehicle in the future.
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 02/24/2022 06:24 AM

Hello and thank you for bringing your 2017 Tucson to us for your service needs.
We strive to provide 5-STAR service so we're glad to see that Louie made sure you were completely satisfied on your recent service visit..
It was nice to meet you and your husband as well.  We're glad things worked out well!
Thanks again, and we'll look forward to seeing you next time.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
JH
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John H.
Madison, SD
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Repair
verified customerVerified Customer
5
Category: Service
Oil Change
Took 1 week to get a time to come in for oil change! Then it took 2.5 hours to get oil changed! Way to long!
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 02/21/2022 05:01 AM

Hello and thank you for bringing your 2022 Santa Fe to us for your service needs.
We strive to provide 5-STAR service so we're glad to see that Jesse made sure you were completely satisfied on your recent service visit.
Thanks again, and we'll look forward to seeing you next time.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
RM
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Roxanna M.
Corpus Christi, TX
2011 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
10
Category: Service
Great customer service
Highly recommend!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2022
Service Type: Repair
8
Category: Service
Work completed in less time than expected
Satisfied customer
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 02/10/2022 11:25 AM

Hello and thank you for bringing your 2011 Santa Fe to us for your service needs.
We strive to provide 5-STAR service, so I'm sorry to see that we were unable to deliver a perfect service experience on your recent visit.
Please feel free to call me directly at 361-808-6103 or email me at BrandtL@AutoNation.com.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
DL
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Diane L.
Alice, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Routine maintenance appointment
The overall service, once you are in, is fantastic. The process of scheduling and accessibility to make an appointment needs improvement! The staff is always friendly and attentive which make the waiting time great, but the availability of appointments to meet customer needs requires attention.
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 02/06/2022 06:26 AM

Hello and thank you for bringing your 2021 Tucson to us for your service needs.
We strive to provide 5-STAR service so we're glad to see that Kaleb made sure you were completely satisfied on your recent service visit.
Thanks again, and we'll look forward to seeing you next time.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
Verified Customer
Portland, TX
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
verified customerVerified Customer
10
Category: Service
It was good
The service manager reached out to apologize for my bad service appt.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/02/2022
Service Type: Repair
0
Category: Service
Maintenance
Took all morning with an appointment at 730..
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 02/06/2022 06:21 AM

Hello and thank you for bringing your 2020 Santa Fe to us for your service needs.
We strive to provide 5-STAR service, so I'm sorry to see that we were unable to deliver a perfect service experience on your recent visit.
Please feel free to call me directly at 361-808-6103 or email me at BrandtL@AutoNation.com.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
JG
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Javier G.
Alice, TX
2021 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Needing a little more improvement.
I was charged 27.00 more for my oil change from the quote given to me. Jesus needs more experience learning his vehicles or ask and research the price of the service before giving a quote, and keep the customers informed on vehicle status.
LESTER R B., Service Manager from Autonation Hyundai Corpus Christi responded on 01/29/2022 06:05 AM

Hello and thank you for bringing your 2021 Santa Fe to us for your service needs.
We strive to provide 5-STAR service, so I'm sorry to see that we were unable to deliver a perfect service experience on your recent visit.
Please feel free to call me directly at 361-808-6103 or email me at BrandtL@AutoNation.com.
Regards,

L. Robert Brandt,Jr
Service Manager
AutoNation Hyundai Corpus Christi
361-808-6103 Direct
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