Business Solutions
SureCritic / Auto Repair / Auto Village Service Center
business image

Auto Village Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(630 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Brian opened Auto Village back in 1999 with a vision to offer affordable service with a personal touch. This business is designed to take care of the customer while caring for their car. With the comfortable waiting area and kids' playroom, you’ll feel at home while your vehicle is being repaired by one of our experienced technicians. Brian opened Auto Village back in 1999 with a vision to offer affordable service with a personal touch. This business is designed to take care of the customer while caring for their car. With the comfortable waiting area and kids' playroom, you’ll feel at home while your vehicle is being repaired by one of our experienced technicians.

Because we are family oriented we feel we need to spend this time with our families, so we will are currently closed on Saturday and Sundays for auto repairs.
• 17 Service Bays
• Kids' Playroom
• Comfortable waiting room
• Snacks and Beverages available
• Open early (7:30am) and closes late (6:00pm)
• Shuttle and Towing

We provide both import and domestic vehicles a full range of services that include diagnostic and electrical testing, tune-ups, and many more. Our goal is to exceed your expectation in time and cost. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(574) 875-9500
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
23481 U.S. Highway 33 Elkhart, IN 46517-3648
Get Directions
Auto Village Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(630 Reviews)
Write a Review
Recent Reviews
EM
gravatar
Ed M.
Bristol, IN
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Good service.
Fast and honest service.
MK
gravatar
MARCUS K.
Villa Park, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great auto repair experience.
Brian and company communicated very well . They were polite, took the time to explain in great detail what would be done, step by step, what it will cost etc, and what they will warranty. Very efficiently got the work done. Great experience!
JS
gravatar
Jeff S.
Goshen, IN
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Excellent.....Fast and Friendly! Found a weird wiring issue that 90% of most other shops would have missed and just thrown expensive parts at. You can put your trust is Brian and Troy!!!
Excellent.....Fast and Friendly! Found a weird wiring issue that 90% of most other shops would have missed and just thrown expensive parts at. You can put your trust is Brian and Troy!!!
RW
gravatar
Richard W.
Elkhart, IN
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Another great visit!
I’ve always taken my car to Brian to get whatever needs to be fixed repaired I’ve never had a bad experience. I took my car in for a brake job and they told me I had a wheel bearing going out so I had them both replaced and now my car is so quiet. It was never like that. I always thought I had poor insulation causing severe road noise while I was driving after getting my car back it is quiet. My car was never so quiet. It is so nice to drive now. I am taking my car back to get struts and shock absorbers put on my next visit..
DD
DEMTRY D.
Goshen, IN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Nice
Very nice people.
Nice quality
RC
gravatar
RICK C.
Goshen, IN
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Found our family’s auto mechanic
We’ve found our family’s mechanic at Auto Village. They offer fair prices, trusted recommendations, and quick service. Thank you, Brian, for creating a space where my family can ask questions, trust the responses, and know they’ll be taken care of.
PH
gravatar
PAM H.
Elkhart, IN
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
brakes replaced
As with other work Auto Village has done, their work is excelllent. The staff are knowledgeable and friendly!
PL
gravatar
PATRICA L.
Elkhart, IN
Ford Focus
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/12/2025
verified customerVerified Customer
7
Quick fix
Tires leaking air , took in and I needed new valves. Coat not bad but thought it would be covered under warranty. I bought the tires there.
JS
gravatar
John S.
Walkerton, IN
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great Service and Friendly People!
Great Service and Friendly People!
CW
gravatar
CHRIS W.
Elkhart, IN
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Car work
They were very helpful and the fact that they're willing to help you save money was a big plus for me, also they have great costumer service
RM
gravatar
ROSETTA M.
Elkhart, IN
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
I needed a new transmission
Brian the owner was very professional and knowledgeable about what was going to happen with my car and gave a detailed estimate of my cost, and idea of how long it would take. I was very happy when he called and said it was done because it was earlier than estimated. Very satisfied with the work that was done. Thank you all!
TC
TONI C.
Elkhart, IN
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
My experience was wonderful!!!
The owner Brian was very nice and informative. I took my car in and told him what I thought the problem was and his mechanic got right on it and fixed it in a very timely manner. I would recommend this shop to anyone. The service was excellent and they do quality work. Whenever I need some work on my car, I would definitely be going back to them. Thanks to Brian and his team.
RY
gravatar
RICHARD Y.
Elkhart, IN
Toyota Prius c
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Will come back here
Friendly knowledgeable staff. Were able to get me in quickly and did the work in a timely manner. They charged reasonable prices.
Verified Customer
Elkhart, IN
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Customer service
The customer service is amazing. Brian is not one to tell you you need something fixed just to make money if it doesn’t need fixed! He cares more about making sure the customer is taken care of to the best of his ability, while still having affordable pricing!
AW
gravatar
Allyson W.
Elkhart, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
10
Dependable
Always professional and friendly service. Trustworthy mechanics.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.