Business Solutions
SureCritic / Auto Repair / Auto-Lab Complete Car Care Center of Mt. Pleasant
business image

Auto-Lab Complete Car Care Center of Mt. Pleasant

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(290 Reviews)
70
Write a Review

Score Details

5 stars
81%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
70
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(989) 772-1720
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
402 N Mission St Mt Pleasant, MI 48858
Get Directions

Affiliations

Auto-Lab Complete Car Care Center of Mt. Pleasant's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(290 Reviews)
Write a Review
Recent Reviews
AM
ASHLEY M.
SHEPHERD, HI
Kia Seltos S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Great place will continue using
LOVE coming here! They always work around my schedule and get me in when they can! The staff are great always nice and respectful! Where you wait during your oil change is clean and nice… they do GREAT work and it’s worth every penny! Brian and the rest of the team are amazing and I cannot recommend this place enough!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 06/16/2025 09:43 AM

We appreciate your positive feedback and are glad to hear you value our service and cleanliness. Your recommendation means a lot to us.

BB
BETHANY B.
Mt. Pleasant
Chevrolet Malibu LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Amazing!
I will definitely be recommending auto-lab. They did an amazing job with my vehicle. I really loved the fact that they did a full vehicle inspection and gave me alot of information. They were able to start working on my vehicle quickly and everything was completed in a timely manner. The customer service was great as well and very knowledgeable. I would recommend this place.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 06/16/2025 09:32 AM

We appreciate your recommendation and are glad to hear about your positive experience with our thorough inspection and customer service. Your feedback is invaluable to us.

TS
TERRY S.
Mt. Pleasant, MI
Ford F-150 Lariat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Happiness with oil change
It would not be any different than the last 3 or 4 that I completed. The staff is friendly and knowledgeable. The do a through job and always let me know if they find a problem.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 06/16/2025 09:11 AM

We appreciate that you take the time to give positive feedback about our friendly and knowledgeable staff, as well as our thorough service. Your continued support means a lot to us.

MB
MICHAEL B.
HARRISON
Ford F-150 XLT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
They surpassed my expectations by getting vehicle into service and catching future problems
Five stars
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 05/19/2025 11:58 AM

We appreciate your positive feedback and are glad you had a great experience with us. Your support is valued.

MW
MIKE W.
Mt. Pleasant
Ford Mustang Base
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Doing alignment on a classic car!!
Professional, honest on diagnosis, stated problems in words that I could understand!! Did not scam me!!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 05/12/2025 07:55 AM

We appreciate your feedback and are glad to hear you found our service professional and straightforward. Your trust is important to us.

JC
JOYDEEP C.
Mt. Pleasant
Honda CR-V Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent service
The service was excellent
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 05/05/2025 12:17 PM

We appreciate your positive feedback regarding our service. Your support encourages us to maintain our high standards.

BM
BAILEY M.
Mt. Pleasant
Pontiac Vibe AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
9
Tube Repair
Super helpful! One of my car parts is no longer manufactured and they were quick and efficient with finding another part to substitute! Super helpful and kind staff!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/21/2025 07:24 AM

We appreciate your feedback and are glad our team could assist you in finding a solution for your car. Your satisfaction is important to us.

PS
PAIGE S.
Mt. Pleasant
Ford Fusion SEL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2025
verified customerVerified Customer
0
Too expensive
Too expensive
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/14/2025 11:54 AM

We understand your concerns regarding pricing and appreciate your feedback. We're continually assessing our services to provide value while maintaining quality.

WM
WENDY M.
Mt. Pleasant
Chevrolet Equinox LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
9
Excellent
Excellent service
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/14/2025 11:53 AM

We appreciate your feedback and are glad you received excellent service. Our team is dedicated to maintaining high standards for all our customers.

SV
SCOTT V.
Mt. Pleasant, MI
Dodge Ram 1500 SXT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always take care , honest and trustworthy
Friendly, sincere and honest good people.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/14/2025 11:52 AM

We appreciate your recognition of our team's values and commitment to honesty. Your support is invaluable to us.

MT
MADISON T.
Mt. Pleasant
Ford Escape XLT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Very helpful
I went in for a standard oil change and had a great experience from start to finish. They were friendly and helpful over the phone, and got me in quickly. Once there, the staff was professional and insightful—they gave me a list of concerns after looking over my car, but there was absolutely no pressure or upselling involved. My family has a background in vehicle mechanics, and everything they pointed out was legit. I really appreciated feeling genuinely helped. Highly recommend!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/07/2025 08:12 AM

We appreciate your positive feedback and are glad our team provided a helpful and pressure-free experience. Your recommendation means a lot to us.

DO
DAVID O.
Mt. Pleasant
Chrysler 300 Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Very professional and quick service
Had a break line leak, they were able to get me in the next day. Full break inspection was done and was complementary with the service if they fixed it. They had fantastic prices, service and were honest on what needed to be fixed now and what could wait. I fully recommend.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/07/2025 08:11 AM

We appreciate your recommendation and are glad you had a positive experience with our service and pricing. Thank you for choosing us for your car care needs.

MS
MICHAEL S.
Mt. Pleasant
Hyundai Santa Fe SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Out of state help emergency repair
Out of state and needed tire repair. They serviced and repaired the flat tire promptly. We made the correct choice knowing it was AAA approved service center!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/07/2025 08:08 AM

We appreciate your feedback and are glad you had a positive experience with our tire repair service. Your trust in our AAA approval means a lot to us.

ST
SCOTT T.
Mt. Pleasant
Chevrolet Express 3500 LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Best repair facility around
Best place ever
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/07/2025 08:09 AM

We appreciate your positive feedback.

DM
DAWNA M.
Mt. Pleasant
GMC Terrain SLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Honest and trustworthy
This was my first time at auto lab and I was pleasantly surprised service was top notch and my vehicle is running great again will definitely recommend auto lab to my friends and family
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 03/31/2025 06:54 AM

We appreciate your positive feedback and are glad to hear your vehicle is performing well. Your recommendations mean a lot to us.

Displaying Review 1 - 15 of 290 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.