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Auto-Lab Complete Car Care Center of Mt. Pleasant

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(284 Reviews)
70
Write a Review

Score Details

5 stars
81%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
70
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(989) 772-1720
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
402 N Mission St Mt Pleasant, MI 48858
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Affiliations

Auto-Lab Complete Car Care Center of Mt. Pleasant's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(284 Reviews)
Write a Review
Recent Reviews
BM
BAILEY M.
Mt. Pleasant
Pontiac Vibe AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
9
Tube Repair
Super helpful! One of my car parts is no longer manufactured and they were quick and efficient with finding another part to substitute! Super helpful and kind staff!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/21/2025 07:24 AM

We appreciate your feedback and are glad our team could assist you in finding a solution for your car. Your satisfaction is important to us.

PS
PAIGE S.
Mt. Pleasant
Ford Fusion SEL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2025
verified customerVerified Customer
0
Too expensive
Too expensive
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/14/2025 11:54 AM

We understand your concerns regarding pricing and appreciate your feedback. We're continually assessing our services to provide value while maintaining quality.

WM
WENDY M.
Mt. Pleasant
Chevrolet Equinox LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
9
Excellent
Excellent service
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/14/2025 11:53 AM

We appreciate your feedback and are glad you received excellent service. Our team is dedicated to maintaining high standards for all our customers.

SV
SCOTT V.
Mt. Pleasant, MI
Dodge Ram 1500 SXT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always take care , honest and trustworthy
Friendly, sincere and honest good people.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/14/2025 11:52 AM

We appreciate your recognition of our team's values and commitment to honesty. Your support is invaluable to us.

MT
MADISON T.
Mt. Pleasant
Ford Escape XLT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Very helpful
I went in for a standard oil change and had a great experience from start to finish. They were friendly and helpful over the phone, and got me in quickly. Once there, the staff was professional and insightful—they gave me a list of concerns after looking over my car, but there was absolutely no pressure or upselling involved. My family has a background in vehicle mechanics, and everything they pointed out was legit. I really appreciated feeling genuinely helped. Highly recommend!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/07/2025 08:12 AM

We appreciate your positive feedback and are glad our team provided a helpful and pressure-free experience. Your recommendation means a lot to us.

DO
DAVID O.
Mt. Pleasant
Chrysler 300 Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Very professional and quick service
Had a break line leak, they were able to get me in the next day. Full break inspection was done and was complementary with the service if they fixed it. They had fantastic prices, service and were honest on what needed to be fixed now and what could wait. I fully recommend.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/07/2025 08:11 AM

We appreciate your recommendation and are glad you had a positive experience with our service and pricing. Thank you for choosing us for your car care needs.

MS
MICHAEL S.
Mt. Pleasant
Hyundai Santa Fe SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Out of state help emergency repair
Out of state and needed tire repair. They serviced and repaired the flat tire promptly. We made the correct choice knowing it was AAA approved service center!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/07/2025 08:08 AM

We appreciate your feedback and are glad you had a positive experience with our tire repair service. Your trust in our AAA approval means a lot to us.

ST
SCOTT T.
Mt. Pleasant
Chevrolet Express 3500 LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Best repair facility around
Best place ever
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/07/2025 08:09 AM

We appreciate your positive feedback.

DM
DAWNA M.
Mt. Pleasant
GMC Terrain SLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Honest and trustworthy
This was my first time at auto lab and I was pleasantly surprised service was top notch and my vehicle is running great again will definitely recommend auto lab to my friends and family
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 03/31/2025 06:54 AM

We appreciate your positive feedback and are glad to hear your vehicle is performing well. Your recommendations mean a lot to us.

ES
EDGAR S.
Mt. Pleasant
Honda CR-V EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great Service
Very professional.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 03/31/2025 06:49 AM

We appreciate your feedback and are glad to hear you found our service professional. Thank you for choosing us for your car care needs.

SP
STEVE P.
Mt. Pleasant
Chevrolet Colorado LT
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/22/2025
verified customerVerified Customer
0
Upsell and medium quality work
I've had jobs done there paid in full where I had to return the vehicle to have it done properly.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 03/24/2025 07:16 AM

We appreciate your feedback and are concerned to hear about your experience. We strive for the highest quality of service and will address this with our team.

EL
ELLIE L.
Mt. Pleasant, MI
Chevrolet Impala LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
I am elderly & a widow I trust Auto Lab to do the best for me
Have been bringing my car to Auto Lab for many years I trust they will do a great job
All the men r helpful & friendly
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 03/17/2025 06:46 AM

We appreciate your loyalty and trust in our team, and we're glad to hear that you find our staff helpful and friendly. Your support means a lot to us.

TW
TROY W.
Mt. Pleasant
Chrysler 200 Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Fast friendly service
Fixed and diagnosed an undiagnosable issue. So happy
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 03/10/2025 01:03 PM

We appreciate your positive feedback and are glad we could resolve the issue effectively for you. Your satisfaction is important to us.

AA
AUTUMN A.
Mt. Pleasant
Dodge Grand Caravan SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Wonderful place to work with
We have appreciated work with Auto-Lab. They have been fair and honest and even gone the extra mile to store our vehicle a couple times when we had to save up money for repairs. I would highly recommend Auto-Lab and we will use them for auto service in the future.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 03/03/2025 08:00 AM

We appreciate your feedback and are glad to hear that our team was able to support you during your repair process. Your recommendation means a lot to us.

FS
gravatar
FRANK S.
MT. PLEASANT, MI
Ford Escape SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Nice job
Trust is everything
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 03/03/2025 08:00 AM

We appreciate your trust in us and are dedicated to maintaining that trust with every service we provide. Your support means a lot.

Displaying Review 1 - 15 of 284 in total
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