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Auto Fix Unlimited

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(56 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(281) 894-2000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
10202 Jones Rd Houston, TX 77064
Auto Fix Unlimited 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(56 Reviews)

TP
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Teofelo P.
Cypress, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/17/2025
0
Under chasing repair
My car has a rattling sound under the chasis. I brought the car to autofix in spring cypress. They diagnosed my car and they told me the brakes, some rubber support have to be replaced. It cost 1052.84. the rattling sou nd came again. I went under the car and check it. I found out that they did not replaced the rubber support.

DH
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Donna H.
League City, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2025
0
Very Negative Experience
I'm having a very negative experience. On 2/18/25, I had a very expensive accident. I brought my car in for the fuel tank to be replaced. Although, I truly appreciate the fast turnaround. I'm not appreciating the runaround for getting an detailed itemized receipts for parts, and warranty, to recoup some of my money from the insurance company. Please help Invoice #61468.
No one can give me the receipt, call back, or email be back, which I don't understand. Because they were very helpful up until now.

Please help

DH
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DAN H.
Houston, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2018
verified customerVerified Customer
Unreasonable labor rate charges.
Not happy they wanted to charge me $300+ for replacing a motor mount that should only take 30 minutes to an hour max. Claiming they needed to remove the entire subframe of the car for this job which is completely false (was an ASE certified tech for 6 years in the past). So sick of auto repair shops trying to take advantage of people....
Not Recommended

RC
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ROBBIE C.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2018
verified customerVerified Customer
Friendly staff
So grateful for the help at Auto Fix Unlimited. They quickly diagnosed and fixed an unexpected problem that could have left me stranded for hours. Neighborly and helpful, this place is a hidden gem!
Recommended
JAMES O. from Auto Fix Unlimited responded on 09/08/2018 07:11 AM

Thank you for your kind words Robbie.We appreciate you business! 


RB
Richard B.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2018
verified customerVerified Customer
Category: Service
Richard said the staff was timely, cost effective, and friendly.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/29/2018 05:38 AM

Thank you Richard!


MJ
Marie J.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
verified customerVerified Customer
Category: Service
Marie said this business did a great job on her vehicle. She recommends them .
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/28/2018 03:23 PM

Thank you Marie! We appreciate you!


DN
Dan N.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2018
verified customerVerified Customer
Category: Service
Spoke with Dan's wife. She said everything came out just fine at this business.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/27/2018 06:34 PM

Thank you for rating us! We appreciate your business.


CF
Christopher F.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
verified customerVerified Customer
Category: Service
Christopher said the prices are good at the business. The work on the vehicle was quick. The customer service was nice.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/24/2018 06:12 PM

Thank you Christopher! We appreciate you and look forward to doing business with you again!


AG
Abby G.
Cypress, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
verified customerVerified Customer
Category: Service
Abby said the employees were trustworthy, personable and good people to work with.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/23/2018 05:09 AM

Thank you Abby! We look forward to seeing you again. 


JM
Jonathan M.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
verified customerVerified Customer
Category: Service
Jonathan said that he recommends this business for service.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/23/2018 05:10 AM

Thank you! Jonathan we appreciate you.


AJ
Anfernee J.
Lawrence, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
verified customerVerified Customer
Category: Service
Anfernee said they were very friendly and the customer service was good.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/22/2018 12:50 PM

Thank Anfernee! The customer experience is very important to us. We appreciate you! 


AB
Andy B.
Houston, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2018
verified customerVerified Customer
Category: Service
Andy said the service was good at this business. The staff are good people. The prices are a little higher than he thought they should be.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/15/2018 07:56 AM

Thank you for rating us Andy! We appreciate your business. Our prices may not be the lowest, but they are also not the highest. We guarantee that we use quality parts that come with warranty. Have a blessed day! 


RJ
Ryan J.
Houston, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
verified customerVerified Customer
Category: Service
Ryan said they took him in on a Saturday and it was done the same day and they did a great job.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/01/2018 01:22 PM

We appreciate your business! Thank you for choosing Auto fix unlimited.


TD
Trey D.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
verified customerVerified Customer
Category: Service
Trey said everyone is friendly at this facility and they make everything about the service easy to understand.
Recommended
JAMES O. from Auto Fix Unlimited responded on 08/01/2018 01:20 PM

Thank you for your kind words Trey. We look forward to seeing you again!


MS
Michael S.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
Michael said it was good service. They took him home and picked him up when his vehicle was done. He stated everything is working fine and he is satisfied with the work.
Recommended
JAMES O. from Auto Fix Unlimited responded on 07/25/2018 07:58 PM

Thank you for taking the time to review us Michael. We appreciate you. Have a great day!


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