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The Auto Clinic Repair and Towing

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,094 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

The Auto Clinic Repair and Towing can help with all of your automotive needs! The Auto Clinic Repair and Towing can help with all of your automotive needs!

Categories
Auto Repair, Towing Service, Repair Shop
Contact
(815) 433-9181

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1734 N 26th Rd Ottawa, IL 61350-9360
The Auto Clinic Repair and Towing's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,094 Reviews)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Fantastic experience! Quick, efficient, & friendly
My husband was working 7/12s when his brakes started going out. Auto Clinic had the soonest availability, we dropped the truck off that evening. The next morning they had already quickly evaluated the issue, sent us the link to a very detailed vehicle inspection including photos, AND called us to go over their inspection & talk about next steps. We also asked them to tack on a needed oil change if they had time- which they did. They had the truck done mid day, we received automated messages about pick up, etc. I, of course left my wallet in my vehicle (which my husband took to work) so they offered the secure online pay option which we took advantage of. The truck wasn’t even there for a full 24 hours!
This was our first time using the Auto Clinic but it won’t be the last. From beginning to end their staff was helpful, friendly, knowledgeable, quick, and efficient! Highly recommend!
Thank you!

BA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Repair of fuel injectors.
Auto Clinic was very professional and repaired my vehicle quickly at a fair cost.
I recommend them to anyone.

AM
Ambrosio M.
Ottawa, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Great service, high sense of urgency.
The service has always fulfilled my expectations and needs. Highly recommended.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Would recommended there's company to everybody anybody
Very professional, very polite word.Recommend this company.To anybody with any car issues

JD
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Jim D.
Ottawa, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Honest
I am impressed by the honesty and professionalism of all those I've had interactions with. Truly grateful!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Exactly what I wanted
Pictures of the issues and explained very well! Would recommend!

JZ
Janie Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Service you can trust
I would highly recommend The Auto Clinic for your car repairs. My car is 9 yrs old and out of warranty. It’s always been taken to the dealership for repairs but as a single woman on my own, I didn’t feel like I was getting the best possible advice on my car repairs and being overcharged for services. Praise God there’s still a place like Auto Clinic I can take my car, be treated kindly and respectfully, given a good price and feel secure when I drive away that my car is in working order and safe to drive. That’s worth a drive from Morris to Ottawa to me!!

RN
Rosemary N.
Marseilles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Review of the Auto Clinic
I have been taking my cars to the Auto Clinic for many years. They are honest & when their mechanic tells me what problems he’s found and what repairs will cost I take him at his word. I highly recommend their excellent service.

Verified Customer
Utica, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great service!
Got one of our work trucks towed in and repaired. Very fair price and quality work. Didn’t try to sell me anything I didn’t need.

AN
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Ashley N.
Ottawa, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Great service!
You guys are amazing! Thank you

MB
Martin B.
Ottawa, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
A++ Service and Experience
Professional shop with clear, transparent pricing and great communication throughout. The work was done efficiently, and the car runs perfectly — top-notch results from start to finish. Highly recommend.

MF
Micheal F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Wheel bearings replaced. Great success!
Excellent service. Expert work. Accommodating, affordable, and friendly. Highly recommended!

AH
Ann H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Very knowledgeable
Really appreciate this shop getting to the bottom of what the issue was with my vehicle when I had taken my car to other shops and they seem not to want to deal with it by telling me they didn't see anything wrong

KF
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Kathy F.
Ottawa, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
8
Oil change and inspection
You provide a great service at reasonable prices. My feedback would be.. the list you texted me of stuff that should be done should also be verbally told to the customer. My list was my ac needed to be recharged for r added to. I would have asked about this then and maybe taken care of depending on price. Also now I need to make another trip (appt) to see price and having it taken care of.

Verified Customer
Ottawa, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Fast service
Always fast and honest service.
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