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Arnold's Garage

Average Score
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
2.8
(5 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
68
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(860) 824-5802
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
2 N Elm St Canaan, CT 06018

Affiliations

AAA - Approved Auto Repair
ASE
Arnold's Garage's Reviews
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
2.8
(5 Reviews)

TH
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Timothy H.
Canaan, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/14/2025
0
He's a scumbag who takes your car and then doesn't fix it and then charges you .
He told my car and then fixed it but he didn't fix anything he just put all the broken parts back together.

TH
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Timothy H.
Canaan, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/14/2025
0
Worst place ever he put my parts together broken and then sold it to me and then tried to make me pay for it after he didn't even fix anything he just put the broken parts together..
He put my car together broken and then tried to charge me for the tow.. This guy's business is going down the toilet for a reason he is a complete scumbag..

HD
Hernan D.
Sheffield, MA
Hyundai Elantra GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2022
verified customerVerified Customer
10
Good Service for the money
Sure

JG
JAMES G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2022
verified customerVerified Customer
10
I hate writing
But I’ll give Arnold’s positive reviews all day. Good work as always

RR
Rona R.
Canaan, CT
Subaru Forester X Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2022
verified customerVerified Customer
10
Great
Professional and friendly service. When something needs repair Arnold’s gets the problem fixed asap. My car is old, but in great condition thanks to this team.

LG
Larry G.
Chrysler Town and Country LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2022
verified customerVerified Customer
10
Tow and brake work
My vehicle got towed and repaired to be inspected for registration. Although they were swamped and took a little longer than anticipated. They did a great job and I can’t be negative about them being busy.

GS
Glen S.
Torrington, CT
Toyota RAV4 Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2022
verified customerVerified Customer
10
Car repair
GREAT JOB AND PRICE.

SR
Steve R.
Mitsubishi Lancer ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2022
verified customerVerified Customer
10
you will not find better people or better qualified
Arnold started this business before I was born and still works it every. he's a man who always takes great pride in his work and the community. he may not always have a smile on his face but he always does for anyone family or friends when in need. strong hand shake. if you have ever been under a car in the middle of January with snow melting off while you were trying to repair it for a kid trying or a mother or father trying to get to work. that's arnolds garage.

RR
Robert R.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2022
verified customerVerified Customer
9
Ford Explorer
Loyal customer

AT
ANTHONY T.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/03/2022
verified customerVerified Customer
0
Very high labor rate for a UNcertified staff of mechanics. Don’t stand behind their work at all.
No more business from me or my family. Spent over 1000 and got nowhere except to another garage that had to fix their mistake.
Arnold A. from Arnold's Garage responded on 05/03/2022 10:42 AM

I'm so sorry you feel this way, and hope you have better luck with your machanical needs. Our labor rates are standard rates at any garage. Again I apologize!


HD
Holly D.
Land Rover Range Rover Evoque Prestige
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2022
verified customerVerified Customer
10
Wonderful service
Wonderful, honest, knowledgeable service. Arnold’s takes care of my 3 vehicles. Always timely & professional. Thank you
Arnold A. from Arnold's Garage responded on 05/09/2022 11:50 AM

Thank you Holly, always a pleasure.


HB
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Hilary B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2022
verified customerVerified Customer
10
There when you need them the most.
We've used Arnold's numerous times over the years and found them to have great service at a fair price. One time after our car broke down around midnight in Cornwall on a Sunday night, with the help of the State police who contacted him, Arnold safely towed us to his shop in Canaan. We are very thankful and feel blessed that Arnold and the State Police were there for us when we needed them the most and got us out of a dangerous situation.
Arnold A. from Arnold's Garage responded on 05/09/2022 11:51 AM

thank you!


JG
JAMES G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2022
verified customerVerified Customer
10
They’re great
Prompt and thorough, reasonable cost, staff are cool
Arnold A. from Arnold's Garage responded on 05/03/2022 10:49 AM

Thank you!

Arnold A. from Arnold's Garage responded on 05/09/2022 11:52 AM

thank you


BF
BRIAN F.
Subaru Impreza Outback Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2022
verified customerVerified Customer
10
Excellent service
Very knowledgeable staff along with great service! Everyone there is a pleasure to deal with!
Arnold A. from Arnold's Garage responded on 05/03/2022 10:46 AM

thank you for your continued support!

Arnold A. from Arnold's Garage responded on 05/09/2022 11:53 AM

thank you!


EG
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Elizabeth G.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2022
verified customerVerified Customer
10
Simply the best!
We have had decades long term experience with Arnolds - they are simply the best in every way! Family run business. Honest. Best technicians. Dependable. Stand behind their work. Always give 100% to help in every way, from towing to tires to engine work!
Arnold A. from Arnold's Garage responded on 05/03/2022 10:48 AM

thank you Elizabeth, always a pleasure seeing you, and you continued support . 


Displaying Review 1 - 15 of 19 in total
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