business image

Arins Auto

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(34 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(607) 589-2388

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
6004 State 13 Cayuta, NY 14824
Arins Auto's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(34 Reviews)

JD
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Jolene D.
Massena, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
10
Travel disaster
Traveling from 5 hours away when we got a leak in our tire with no spare. Pulled into this shop and was helped immediately. Was able to get the tire repaired and back on the road in under 20 minutes. Great friendly service and very punctual. Would definitely recommend to everyone. Thank you so much for your help and generosity

CJ
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Chad J.
Van Etten, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/22/2021
They did great job until asked to weld muffler mount.
Instead of welding they used a wire an charged me $100.00 for something a backwoods mechanic could do! So did no welding and said nothing. I found it when weather got nice!! Not happy it’s going to still have to be fixed very bad service.
Not Recommended

JH
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John H.
Odessa, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/10/2020
Awful work
Had alignment done.Brand new rack and outer ty rods.they ripped the rubber boots on both parts.Then told it was like that.Get f out of his shop.him and employee said they would kick butt.I know it was all good when they got it he was the only one to touch it.Impossible to just rip on its own.Did alignment and twisted boot never adjusted boot back straight.As 4 ty rod hammered it out tore that brand new boot.he said it came in like that .Any mechanic would offer to fix it if it was bad.So he is a bold face liar.Don't get fleeced by these jerks.
Not Recommended

DH
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Dawn H.
Cayuta, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/21/2020
Horrible customer service
An elder friend of mine purchased and had mounted tires from these people. The tires leaked. When brought back to the shop to discover why, a valve was replaced upon one of the tires. My friend was charged a $25 fee. When inquiring as to the fee, the attendant became annoyed and angry, at one point calling my friend "a son of a bitch". This is not appropriate behavior from any customer service oriented business. In fact, it is atrocious behavior. I will be committing myself to relaying this business' inexcusable behavior to my surrounding community.
Not Recommended

TN
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Tyler N.
Horseheads, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/24/2017
Arin’s shitty shop
Customer service was great up until around August of 2017, since then the customer service has went down and the quality of service as a whole from the shop has went down drastically.
Not Recommended

JS
James S.
Watkins Glen, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2016
verified customerVerified Customer
Category: Service
James said the business has the best deals.
Recommended

JF
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Joann F.
Trumansburg, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2016
verified customerVerified Customer
Great Service & Reasonable prices.
Arins Auto has a friendly staff, they are always pleasant. Last year I heard about them thru a friend and had work done on my Jeep. Recently got my inspection thru Arins . I will continue to have my vehicles services thru Arins Auto.
Recommended

HS
Harold S.
Erin, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2016
verified customerVerified Customer
Category: Service
Harold said this business did well for him.
Recommended

BS
Bill S.
Odessa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2016
verified customerVerified Customer
Category: Service
Bill said this business took care of him.
Recommended

CB
Cheryl B.
Horseheads, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2016
verified customerVerified Customer
Category: Service
Cheryl said the employees take care of her and do a great job. They are very efficient.
Recommended

NP
Natalie P.
Alpine, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2016
verified customerVerified Customer
Category: Service
Natalie said this business was very nice to her and gave quick service.
Recommended

MH
Michael H.
Hector, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016
verified customerVerified Customer
Category: Service
Michael said he was very happy with this service. The employees were quick, punctual and the business is in a convenient location.
Recommended

MM
Mary M.
Alpine, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2016
verified customerVerified Customer
Category: Service
Spoke with Patrick. He said he would recommend this business.
Recommended

DS
Dena S.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2016
verified customerVerified Customer
Category: Service
Dena said the business was great and they fixed her vehicle. They were efficient, accurate and very professional.
Recommended

SY
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Sharon Y.
Watkins Glen, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2016
verified customerVerified Customer
great friendly service snd on schedule with appointment time...no waiting
I would def recommend the service.
Recommended

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