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American Wheel & Tire - AWT

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(121 Reviews)
77
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
77
Net Promoter Score ®

Business Details

About

American Wheel and Tire offers new aftermarket wheel and tire solutions to fit almost any budget. American Wheel and Tire offers new aftermarket wheel and tire solutions to fit almost any budget.

Categories
Tires, Tire Sales and Repair, Wheel & Rim Repair
Contact
(713) 682-1085

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
11350 Northwest Fwy Houston, TX 77092
American Wheel & Tire - AWT's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(121 Reviews)

MM
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Monty M.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Top of the Heap
This was my first experience with AWT and it was a good one. This place does everything. I was surprised how many areas of expertise they are involved in. While speaking with Thomas I right away felt confident he knew exactly what I wanted and that they could accomplish it even though a difficult custom install. I wasn't wrong. We dropped off the truck and bed cover purchased elsewhere the afternoon prior to the job. Next day drug on endlessly while we waited for a call to pick it up. I was a little surprised it took most of the day for just a spray on bed liner and manual flip bed cover. So, when we returned to collect it - Thomas took us out to see the finished work. It was perfect. Made my grandson's RAM look REALLY good. He apologized for taking a little longer and then took us to the cab door. Opened the door. And AMP powersteps deployed when the door opened! We had not expected them to be installed until a return trip the next week due to a delivery delay. But there they were - Installed a week early at the same time as the bed liner and cover! No need to go through another drop off and wait around. AWT was able to expedite delivery of both the powersteps AND some other specialized custom frame-related installation kit required to install on a truck NOT compatible with these powersteps. AMAZING! And all done in one trip. No wonder it took most of the day. It's actually surprising they could coordinate and complete that much work in such a short distance of time. Others told me incompatibility would make it impossible to install the steps. Shows just about anything can be done -if you go to the right place. To make a great experience even better - Thomas threw in a considerable part of the work at . . . NO CHARGE. Not sure I should say that part out loud?

And a final free service they provided was a paint job - of a permanent smile on my grandson's face.

In the (paraphrased) words of Arnold 'The Terminator' Schwarzenegger . . . Future Returning Customer

Verified Customer
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
9
Lift F150 wheels and tires
AWT did a great job with the 3” lift of my F150. Looks great with the new wheels and 35 in tires.

DW
David. W.
Houston, TX
2018
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
0
The best.
Johnny and crew were GREAT! My second major purchase (wheels and tires). I’ll be back.

JP
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JAMES P.
Santa Fe, TX
2019
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Lowering kit for 2019 Ram 3500
Discussed my needs and parts ordered and installed in a very timely manner. Only took a couple of hours to install and done very well. The adjustment did exactly what was needed. My tech Johnny went out of his way to make sure I was taken care of and followed up after the fact.

Verified Customer
Houston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Quick Setvice
Put our jeep in for a new stabilizer bar and tire rotation. Quick service & professional.

JM
JOHNNY M.
New Caney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
In and out on time
My go to for wheels and tires

CG
CESAR G.
Cypress, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Chris and the Team Took Great Care of Me
I had a great experience with American Wheel and Tire. The customer service was excellent from start to finish. Chris was especially awesome—straightforward, knowledgeable, and took the time to answer all of my questions.

There was a small mix-up with the color of the wheels that were installed, but they handled it exceptionally well. They let me take my car home while waiting for the correct wheels to arrive, and once they did, the swap was quick and hassle-free.

Mistakes happen, but how a business handles them makes all the difference—and AWT went above and beyond. I highly recommend them!
Tami G. from American Wheel & Tire - AWT responded on 04/16/2025 12:20 PM

It's great to hear that you had such a positive experience with us! We're all about making things right, even when a minor color hiccup pops up. It's good to know Chris and the team were there to guide you with straightforward answers. Your recommendation means a lot to us because when it comes to customer service, we like to think we're in the fast lane! Safe travels on those new wheels!


TN
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Tony A N.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Wrangler JL
I had a fantastic experience working with Alyssa Reyes at American Wheel and Tire. She was incredibly approachable and sincere from the very start. Her knowledge and professionalism really stood out—she kept me informed throughout the entire process and made sure I understood every step. What impressed me most was how much she genuinely cared about the outcome of my Wrangler JL. It wasn’t just another job to her—she really took the time to make sure everything turned out right. Highly recommend working with Alyssa if you want someone who’s not only skilled but also truly invested in your satisfaction.

LN
LEE N.
Houston, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/13/2025
verified customerVerified Customer
1
Decent Service, High Prices.
$200 Alignment and $100 to have each tire balanced. Was quoted a different amount over the phone. Was told I was going to be given a deal with $75 for each tire.

I came here thinking that American Wheel and Tire should be the “go-to” for vehicles like mine. Had service performed here as I needed to drive out of state that night. Alignment seemed to be in spec, wheel balance took multiple tries and an extended amount of time. Slight vibration still detected within steering wheel. Was told that the tires will need to be replaced or warrantied through my vendor. Also was told to come back if the problem persisted. This place left me with a “this place seems a bit shady” feeling after I left.

Took my car to another servicer who was able to perfectly balance my wheels for 40$ each using the same Hunter equipment and verified there was nothing wrong with my tires.

It is on me that I accepted to do the services with AWT at the given prices as I was in a hurry and salesman knew that as well.

This is going to be my first and last time going to American Wheel and Tire. I’m sure others have had better experiences here than I have. However, I believe that you would find better service at a fraction of their prices somewhere else.
Tami G. from American Wheel & Tire - AWT responded on 04/17/2025 08:58 AM

AWT takes our customer experience very seriously and pride ourselves on our service.  We apologize that your service experience felt like it wasn't up to standards.  I have spoken with your sales person and understand that you were in a hurry that day and unfortunately, we didn't have enough time to complete the work as we normally would to allow you to leave when you requested.  We did ask that you bring it back to us when you had more time.  
Your vehicle had specialty large tires and wheels which require proper balancing on our Hunter Road Force equipment.  Please know that we would like the opportunity to correct the issue for you.  
We appreciate you letting us know of your issue because it is through this experience that our team learns and grows.


RG
ROSS ANTHONY G.
Houston, TX
2014 Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
First time customer
I had a great experience with getting my rim sensor and valve stem replaced. The team was quick and very detailed. I will definitely be going back with anything I need for my vehicle.
Tami G. from American Wheel & Tire - AWT responded on 04/14/2025 08:10 AM

We're delighted to hear about your experience! It sounds like our team hit the nail on the head—quick and detailed service is what we aim for. Just remember, if your vehicle starts to feel neglected, it's always better to bring it in for a check-up rather than letting it sulk in the driveway. We're here whenever you need us!


AS
Alex S.
West Fargo, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Jonny took care of my situation in a jiffy…
Finest service in Htown!! Highly recommend
Tami G. from American Wheel & Tire - AWT responded on 04/14/2025 08:10 AM

We appreciate your support and your kind recommendation! It's fantastic to hear that you think we provide the finest service in town. We're always here to ensure your wheels are rolling smoothly—after all, nothing says "I love my car" like a great set of tires. If you need anything else, just give us a shout!


DG
DAVID MICHAEL G.
Cypress, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Tacoma lift, tire and wheels upgrade
Really great experience getting exactly what I wanted for my truck. Fast installation as well. Highly recommend.
Tami G. from American Wheel & Tire - AWT responded on 04/09/2025 10:59 AM

We're glad to hear you had a great experience with us! It's always nice when we can hit the nail on the head—especially when it comes to outfitting your truck. Fast installation can almost make you feel like you're in a pit stop. We appreciate your recommendation and look forward to helping you again in the future!


RG
ROBERT G.
Houston, TX
2021
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
9
Staff always willing to help out and give good advice on product usage and the best options
Went with concerning thoughts on wheel spacers and was informed that what was installed was done for a reason and explained the proper process and why they were required thanks.
Tami G. from American Wheel & Tire - AWT responded on 04/01/2025 10:21 AM

We appreciate you taking the time to share your thoughts! It's great to hear that our team could clear up those concerning thoughts about wheel spacers. After all, knowing the why behind things makes for a smoother ride—both literally and figuratively! If you have any more questions or just want to chat about wheels, we’re here for it.


MB
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MARK B.
Houston, TX
2023
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Well run operation.
I was pleased that everyone was familiar with what I wanted done. They all had a good understanding of the products and it was all business when they started. I will be calling them in the future.
Tami G. from American Wheel & Tire - AWT responded on 04/01/2025 10:22 AM

It's fantastic to hear that our team was on the ball and ready to tackle your needs with the expertise that would make any product whisperer proud. We're glad you enjoyed the experience, and we look forward to being your go-to when it's time for your next tire and wheel adventure. Don't hesitate to reach out whenever you’re ready to roll!


DW
David W.
Houston, TX
2020 Ford Trucks F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Best Customer Service in the City
Quality of work is second to none. Compared to the national tire shops. .. well, you get what you pay for.
Tami G. from American Wheel & Tire - AWT responded on 04/01/2025 10:22 AM

We appreciate your feedback and are delighted to hear you noticed the quality of our work. It’s like comparing a fine dining experience to a vending machine snack—sometimes it’s worth investing a little extra for that gourmet touch! We’re here to provide top-notch service and products, and it’s great to know that you feel we deliver on that promise. If you ever have any questions or need assistance, feel free to reach out.


Displaying Review 1 - 15 of 121 in total
Offers and Posts
🚗💨 We're thrilled to hear about your speedy experience with Justin! If he’s not a superhero in disguise, we don’t know who is! Thanks for choosing us—your wheels are in good hands! 🛞✨ #CustomerAppreciation #AWTFamily
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Thanks for the love! 😊 We're thrilled you had a wheelie great experience with our customer service! 🚗💨 We’ll keep the tires rollin’ for your next visit! See you soon! #TireHeaven #AWTFamily
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Thanks for the amazing review! 🎉 At American Wheel & Tire - AWT, we believe honesty is the best policy—and detail work is like giving your ride a spa day! 🛠️🚗 We're glad you felt it! #AWT #CustomerAppreciation
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?✨ Big thanks for the fantastic review! We're thrilled to hear Johnny made your truck rim and tire retrofitting a breeze. Smooth rides are our specialty! Looking forward to helping you again. Stay tire-some! ? #AWT #HappyCustomers
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Thank you for choosing AWT for your Land Cruiser needs! ?✨ We’re thrilled to hear you love the wheels, tires, lift kits, and vinyl wraps! We aim to keep your ride looking sharp and rolling smoothly. Keep cruising in style! ? #AWT4Life #RideInStyle
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We're thrilled to hear our team hit the mark! ?? Whether it's tires or accessories, we've got your truck covered. Thanks for trusting us time and again—you're part of the AWT family! ❤️ #CustomerAppreciation #AWT wheels
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We're thrilled to hear you had a smooth ride with Joel! ?✨ Straightforward and honest—just how we like it! Thanks for your kind words about our customer service. We're always here to keep your wheels turning! #CustomerAppreciation #AWTExcellence

?? Tire troubles? No problem! We're thrilled to hear Johnny got you back on the road in no time! Thanks for trusting us with your ride—just like a pit stop, but without the sweat! ? #TireTalk #AWTPitStop
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We're thrilled to hear about your experience, Mark! Thanks for the shoutout. Our team is rolling on those 5 stars! ?? #HappyCustomers #WheelAndTirePros
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