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American Imports

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(348 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Your dealership alternative. With over 30 years of experience. Your dealership alternative. With over 30 years of experience.

Categories
Auto Maintenance, Repair Shop, Import Auto Repair
Contact
(651) 272-5455

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
322 19th St SW Forest Lake, MN 55025
American Imports' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(348 Reviews)

CC
Chris C.
Andover, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Chris said they were thorough and quick.
Recommended

RJ
Ryan J.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
Category: Service
Ryan said they have good communication and the customer service is good.
Recommended

JH
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JACKIE H.
Forest Lake, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Awesome service!
I received the news that my transmission needs to be replaced. While this was unexpected & frustrating the team at American Imports walked me through the process & helped me problem solve. I was grateful for their insight & patience as they walked me through the options

BW
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Bill W.
Forest Lake, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
They were very professional. Did a great job. I would refer them to anyone!
Great job.

DH
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Dennis H.
Scandia, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Outstanding
Pat did a tremendous job. A technician did a super job on my rear brakes. Everything was done timely. Great job💯

SL
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STEVE L.
Hugo, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Summer tires!
Got my tires on!

ED
Ethan D.
Cloquet, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Ethan said the customer service was very respectable.
Recommended

Verified Customer
Pine Springs, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Excellent service.
I’ve been using American Imports for the last four or five years. They are always helpful and friendly and have done an excellent job of taking care of my car!

TW
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TED W.
Saint Francis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Quick repair
Alternator went out at the worst time shop was busy but these guys knocked it out and had it back in record time

AH
Andres H.
Forest Lake, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Andres said every time he goes there, they go beyond taking good care of him. He suggested they keep up the good service.
Recommended

EB
Erick B.
Minnesota
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Erick said they always do a pretty good job.
Recommended

JJ
Jeff J.
Wyoming, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Jeff said so far everything is working great.
Recommended

Verified Customer
Marine On Saint Croix, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
In and out, with everything going as planned.
Pat is organized, as always, and the appointment went as scheduled. No surprises, which is great.

TJ
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TOM J.
Hugo, MN
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Fixes and Routine Maintenance
We've been taking our cars here for almost 10 years now. They always do a great job and never recommend something that isn't needed. There have even been cases in the past where they got a look a the car and said the work actually wasn't needed yet and to come back in 6 months (brakes). The dealer said I need pads "now". Hard to find honesty like that!

AP
Arlie P.
Forest Lake, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Arlie said they got her in quick and it's economical. She said they got the job done. Everybody is friendly and personable.
Recommended
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