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Alliance Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(26 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Proudly serving the Norcross and Metro area with full-service automotive repair since 1991. With a collective 50 years plus of experience, we use only high-quality parts and maintain a well-guarded reputation. We believe that integrity is the foundation of the value we provide. Repairs are backed by a 24/24 nationwide warranty, with up to Proudly serving the Norcross and Metro area with full-service automotive repair since 1991. With a collective 50 years plus of experience, we use only high-quality parts and maintain a well-guarded reputation. We believe that integrity is the foundation of the value we provide. Repairs are backed by a 24/24 nationwide warranty, with up to $150.00 per year in free roadside services! ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(770) 447-8822

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2585 B Old Rockbridge Rd Norcross, GA 30071
Alliance Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(26 Reviews)

TH
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TERRY & DON H.
Suwanee, GA
Mercury Capri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great Service!
Josue, Randy and team took great care of my 1991 Capri. In fact, Alliance has kept this car on the road for many years now, even rebuilding the turbo! They always get it right and the prices are fair.
Thanks Team!

Verified Customer
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Routine maintenance
Was in for an oil change and they informed me of additional required items and they were able to take care of it on the same day.

MR
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MICHAEL R.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Professional
Very professional and friendly would highly recommend. Have had several things repaired and I’m Very pleased with the work they've done.

JK
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JODY K.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
9
Excellent prompt service
Pleased with service and info

JK
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JACK & JAN K.
Duluth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Professional, Prompt & Reasonable
As always, professional, prompt & reasonable. Been doing business here since 1990; they’re the best.

LC
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LORNA C.
Norcross, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Professional and Efficient Service
Service center was recommended. They were able to look at and tell me what was needed within the hour. They called with upates when they said they would call and my car was ready when they said it would be ready. I have since decided to keep them as my regular maintenance mechanic and for anything else that might go wrong.

AM
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ANTHONY M.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
16 years and counting
I’ve been a customer since I moved to the area in 2009. The staff are honest, friendly and knowledgeable. I always recommend them and am so grateful for their excellent care for our vehicles.

TB
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Teri B.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Rock Stars!
Alliance Service Center is hands down the BEST of the best!! They always supersede my expectations! Big thanks out to Joseway of whom manages to squeeze me in on a moments notice, is incredibly positive and makes a bad situation bearable. Thank you to all of the mechanics and to Joseway!!

PB
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PEARL B.
Alpharetta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Always a great experience!
I trust Alliance, I have been using them for over a decade now and know that when I am there for service or repair they do a great job and do not price gouge!

JM
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JANET M.
Duluth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
I feel that I can trust this shop to be honest in their assessment of my car and their price was fair.
Great job and very kind.
The Team A. from Alliance Service Center responded on 01/29/2025 05:07 AM

We appreciate you taking the time to leave a positive review. Our team works hard to deliver great service, and we're thrilled to hear that you had a positive experience. If you have any further feedback or need assistance in the future, please don't hesitate to contact us. Thank you from Alliance Service center!


MB
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MARK B.
Doraville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
found additional problems corrected same
Every so often I run into a problem caused during the previous ownership. This was one of those times. Randy was patient and just worked through it

LG
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LANCE G.
Norcross, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great work great people
Alliance service center is a great auto mechanic shop. They are prompt, courteous, and do a great job on your vehicle. They won’t price gouge you and make sure that you’ll stay running for a long time. Great people there as well!

EM
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EDWARD & NANCY M.
Duluth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Regular 30,000 check
Randy was great as always

JG
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JAIDEEP G.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Good service center
Always professional and good service.

MB
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MARK B.
Doraville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2024
verified customerVerified Customer
10
Good Job checking van for the most part
Was supposed to be 270,000 mile check out. Not sure brakes were checked. When I got it aligned they alignment tech found drivers side front shock busted at the bolt end. I guess you missed that. I have been going here for 10 years plus, I am always happy with the work & feel safe

Displaying Review 1 - 15 of 26 in total
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