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Akiki Auto Repair Inc.

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(362 Reviews)
69
Write a Review

Score Details

5 stars
80%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
69
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(617) 361-3773
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1035 Hyde Park Avenue Boston, MA 02136
Get Directions

Affiliations

Akiki Auto Repair Inc.'s Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(362 Reviews)
Write a Review
Recent Reviews
JB
John B.
Milton, MA
Ford Transit-250 PTV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2025
verified customerVerified Customer
0
Terrible new owners
Extremely obvious disconnected air intake parts, electrical connectors and cracked plastic were not noticed during diagnostic. Didn’t even open the hood. Family has been going here for almost 15 years and we will never go again
AW
ANDRE W.
Hyde Park, MA
Honda Accord EX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/02/2025
verified customerVerified Customer
1
Didn’t solve my problem, surprise charges.
The shop didn’t work on my car’s issues regarding consuming the battery while off. Was charged for assessment and towing. Was told about an issue in an area that had previous been worked on there, and the shop was unable to tell me why there was a power steering hose issue, while the power steering system was replaced by this very shop not long ago.
MS
Mathew S.
Amesbury, MA
Audi A4 Quattro Premium Plus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
9
Flat tire repair
Very timely with the tow, obtaining tires and having the car ready promptly
ET
Erlyne T.
Roslindale, MA
Toyota Camry XLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Customer treated
They take care of their customers . When somebody gets there for a service, they take time to hear and give help patiently.
TF
Tova F.
Milton, MA
Kia Sportage LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Nice
It was very quick to the point. The customer service was nice
Michelle R. from Akiki Auto Repair Inc. responded on 03/31/2025 07:23 AM

Thank you for choosing Akiki Auto Repair, Tova. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves in our community. We hope to see you again soon, have a great day!

 

SP
Steven P.
Milton, MA
Subaru Legacy L
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/20/2025
verified customerVerified Customer
0
Questionable work
They did work 15 months ago and yesterday quoted the same work again. Supposedly inspected the car and replaced $3000 worth of parts. Did a front end alignment and the wheel fell off in a parking lot 4 weeks later because it was rusted out!
KB
Kathleen B.
Roslindale, MA
Nissan Rogue SV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
COMMUNITY SUPPORT
Always accommodating regarding what you issues are. Friendly atmosphere at all times. Building is always clean inside and out. And I never have a long wait for service's.
I don't go anywhere else. PERIOD ❤️
Michelle R. from Akiki Auto Repair Inc. responded on 03/24/2025 06:28 AM

Thank you for choosing Akiki, Kathleen. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we take pride in our community. We hope to see you again soon, have a great day!

OC
Oketha C.
Boston, MA
Toyota Camry LE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
9
Proficiency in customer's concerns.
To date, Akiki's customer service and mechanics are very good. Akiki upholds its warranty service. The people are courteous and friendly. I have mentioned Akiki to my friends.
Michelle R. from Akiki Auto Repair Inc. responded on 03/24/2025 06:12 AM

Thank you for choosing Akiki, Oketha. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we take pride in our community. We hope to see you again soon, have a great day!

SA
Shanice A.
Hyde Park, MA
Honda Civic LX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2025
verified customerVerified Customer
5
Experience was ok
My experience was ok, I walked in and wasn’t greeted at all so I asked if they were available for an inspection and the answer was yes and they just needed keys and registration. I then asked how long would the wait be and the guy said he will ask and get back to me and he did not ask or come back he started to do something else… therefore someone else asked me what I needed and I proceed with the same question how long would the wait be and this man stood there and looked around the shop and said there’s 2 ppl in-front of you instead of telling me a time frame. Another young lady came in right after me with the same question and she was greeted, told her wait would be 15-20 mins and that there was snacks and refreshments available. I find that they choose who they wanted to greet and give good customer service to. The service of the car was pretty fast but I would only go back if it’s my last option available. Hyde park Akiki employees are rude.
VB
VERONICA B.
Hyde Park, MA
Toyota RAV4 Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Customer care
Great service/professionalism.
Michelle R. from Akiki Auto Repair Inc. responded on 03/24/2025 05:52 AM

Thank you for choosing Akiki, Veronica. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves our relationships with our loyal customers. We hope to see you again soon, have a great day!

BA
Bernice A.
Toyota Sienna CE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/26/2025
verified customerVerified Customer
8
Repaired my Toyota sienna shaking problem
I was more pleased with the second visit
Michelle R. from Akiki Auto Repair Inc. responded on 02/28/2025 01:16 PM

Thank you for choosing Akiki, Bernice. Your feedback is greatly appreciated. Please let us know what we can do to earn 5-stars from you on your next visit. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves our relationships with our loyal customers. We hope to see you again soon, have a great day!

MM
Marjorie M.
Milton, MA
Toyota Corolla CE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
I only got a computer diagnosis of my car.
The diagnostic results confirm my opinion that the car was no longer worthy of repair. It was 18 years old, used when I bought it and it had reached its end.
Michelle R. from Akiki Auto Repair Inc. responded on 02/28/2025 01:15 PM

Thank you for choosing Akiki, Marjorie. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves our relationships with our loyal customers. We hope to see you again soon, have a great day!

PS
Paulo S.
Roslindale, MA
Land Rover Discovery Sport HSE Lux
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Very comfortable
Very nice and friendly person and get job done ✅ fast
Michelle R. from Akiki Auto Repair Inc. responded on 02/25/2025 06:13 AM

Thank you for choosing Akiki, Paulo. Your feedback is greatly appreciated and I am so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and our goal is always to get you back on the road safely. 

RS
Roland S.
Boston, MA
Toyota Camry Hybrid LE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
8
Inspection sticker
Was in and out in 20 minutes. Service was great 👍
Michelle R. from Akiki Auto Repair Inc. responded on 02/10/2025 09:28 AM

Thank you for choosing Akiki, Roland. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Your feedback is greatly and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all. We hope to see you again soon, have a great day!

 

MW
Max W.
Hyde Park, MA
Subaru Impreza
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2025
verified customerVerified Customer
5
Lots of Jacked Up Cost
Work is good, people are good, communication is good, but the diagnostic fee and labor charges are really high. Feels like premium pricing for good but otherwise unremarkable service. And prices have increased over the last few years, too.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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