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SureCritic / Auto Repair / Advant Automotive
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Advant Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(400 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We specialize in complete automotive repair and service for both foreign and domestic vehicles. We specialize in complete automotive repair and service for both foreign and domestic vehicles.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(585) 254-2450
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
451 W Ridge Road Rochester, NY 14615
Get Directions
Advant Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(400 Reviews)
Write a Review
Recent Reviews
LW
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LINDA W.
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Good, honest repair shop.
Always treated like family. Good people, reasonable rates and very efficient. Usually whatever the car's issue is resolved the same day. Would highly recommend!!
BB
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BARBARA B.
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Very good service
I visited due to my car saying it needed serveice and an oil change. I was able to schedule an appt in 2 days. I dropped the car off, and it was done in a little over an hour. Their prices are very good.
AG
ANDREW G.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Best repair shop in Rochester
Great service by experienced mechanics, fair pricing and very honest people!
TW
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TODD W.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Oil change
It was done quickly and very efficiently. Thanks sgain
LT
LARRY T.
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Appointment was quick, atmosphere was friendly.
My appointment was for an inspection. The wait was short. Everything went smoothly. The atmosphere in the waiting area was friendly.
TM
TAMMY M.
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Neighborhood vs dealership
Great consumer service and honest
Time management we also great …

Learn new something at my visit … thank u
JF
James F.
New York
Lexus RX 330
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2025
verified customerVerified Customer
Category: Service
James said good things happened.
Recommended
HH
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HENRIETTA H.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Third time is the charm
Always great vehicle service and customer service
LR
Linda R.
New York
Cadillac XTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Linda said they were very good and very professional, they did what they had to do and they got her in on time.
Recommended
DC
DAVID C.
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
New Window Motor
Chris and Laurie ant the Advant Team are amazing!! My passenger side window stopped working, I called Laurie and they had me come in at 230 that day and, voila!! Fixed!! Thank you!!
GH
GWEN H.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Will get the job done right!
I wish I have gone here first. Would have saved me a lot of money and aggravation. Thank you, Laurie and Chris. I truly appreciate you all and the shop for your knowledge and skills. If there was one thing that I could change, it would’ve been to choose Advance Automotive first!
CS
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Christine s.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
10
Update:
I had recently posted a negative review but has since been in contact with one of the owners Laurie.
She made it right..
CS
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CHRISTINE S.
Ford Fusion
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/30/2025
verified customerVerified Customer
4
Wrong service was done.
I went in for your travelers package..
(Check tire pressure,suspension,fluids,wipers , brakes)
and got a oil change..( which is would have eventually needed) but on that day I really wanted the tires checked cuz my sensor keeps coming on and off ..
I sent a email and got no response..
Not sure how to handle this..
I usually love the services I get..
Today not so much!
Verified Customer
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
9
Several maintenance items
Easy to schedule. Service was completed on time and the car was ready when promised. Service prices are quite reasonable. Advant is good about letting you know when service is needed and when it isn't.
ST
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SCOTT T.
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Car repairs
Quick friendly and quality work!
Manager from Advant Automotive responded on 05/29/2025 09:35 AM

Thank you for the nice review, Scott! We appreciate your business and the nice review! Have a great day!
Laurie

Displaying Review 1 - 15 of 400 in total
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