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Ace Automotive Service Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(959 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
3.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Since 2006, ACE AUTOMOTIVE SERVICE has provided motorists in the Kokomo, IN 46901 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Since 2006, ACE AUTOMOTIVE SERVICE has provided motorists in the Kokomo, IN 46901 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categories
Repair Shop, Auto Maintenance, Tire Sales and Repair
Contact
(765) 454-0689
Visit Website
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
201 W Morgan St Kokomo, IN 46901
Get Directions
Ace Automotive Service Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(959 Reviews)
Write a Review
Recent Reviews
WH
Wayne II H.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Very impressed.
I found that goodness is not only found in the church, but un all those striving to be as good as they can be. That is what I took from this experience at Ace Automotive. Very impressed with the caliber of the guys there.
BS
Bob S.
Kokomo, IN
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great service, fair prices
I appreciate that they call and explain what needs to be done, what can wait, and how much it will cost before they begin.
Brian M., Owner from Ace Automotive Service Inc. responded on 04/17/2025 01:04 PM

Thank you Bob!

Brian Mast
Owner
765-454-0689
CH
Carol H.
Kokomo, IN
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great service
Will definitely use them again.
DP
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Don P.
Kokomo, IN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Ace Auto
I really love Ace Auto. The service is great and they fix things right the first time . I know everyone makes mistakes sometimes, but I have had excellent experiences with Ace. Customer for life!!
Brian M., Owner from Ace Automotive Service Inc. responded on 04/16/2025 06:35 AM

Thank you Don!

Brian Mast
Owner
765-454-0689
PG
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Phil G.
Kokomo, IN
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service!
These guys always go above and beyond to make sure my vehicle is take care of. Honest, reliable shop with fair and reasonable prices.
JS
John S.
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Very good
took my car in they explained everything showed me the old parts told me when the new parts were going to be in excellent service
CS
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Curt S.
Kokomo, IN
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Diagnosed the issue and fixed the problem the same day
Their service was excellent and the pricing was reasonable. Over all experience was very good
PB
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Pat B.
Kokomo, IN
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
9
Quick
Always professional. I have always been treated fair with honesty and respect.
GS
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Greg S.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Another great experience!!
Top notch service that excells in honesty and integrity.
KM
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Ken M.
Kokomo, IN
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Fast, thorough, good value
I've written several reviews for Ace Automotive. The respect they have for my time, the quality of the work and the reasonable price all combine to make this review as boringly excellent as the others. Great job!
JC
Jeremy C.
GMC Terrain
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2025
verified customerVerified Customer
9
My experience
I called them they gave me a quote and stayed right around half the price as a different shop and they had it done quickly It was my wife car but I told her Ace is our new shop from here on
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:19 AM

Thank you Jeremy!

Brian Mast
Owner
765-454-0689
BS
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Bruce S.
Kokomo, IN
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Leaking power steering fluid. 2002 GMC Serria Denali with 4 Quadrasteer
I was really expecting to spend around $1,000 to get this fixed. I have heard of big problems with the 4 wheel steer, expensive repairs by design. Ernie found a pinhole in the flexible line. Less than $300 to fix it. It was done in the same day!!! I am a very happy customer. This is a top notch shop. It would be hard to find a better crew anywhere.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:35 AM

Thank you Bruce!

Brian Mast
Owner
765-454-0689
BH
Brian H.
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Perfect experience.
Needed struts for Dodge Journey. They did a great job at a fair price and did exactly what they said they were going to do. No surprises. Highly recommend.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:34 AM

Thank you Brian!

Brian Mast
Owner
765-454-0689
HH
Herschel H.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Had good experiences
Bryan and his crew are honest and do their best to fix your problem and if they make a mistake they will own up to it!
This it the type of service I Like.
Herschel
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:33 AM

Thank you Herschel!

Brian Mast
Owner
765-454-0689
LW
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Larry W.
Peru, IN
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Wheel bearing and oil sending unit
If you want it done right, go to ACE Automotive. This garage and mechanics have kept my 2000 Chevy Suburban running for 25 years. They do great work at a reasonable price.
Brian M., Owner from Ace Automotive Service Inc. responded on 03/27/2025 05:32 AM

Thank you Larry!

Brian Mast
Owner
765-454-0689
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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