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Accelerators Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,478 Reviews)
91
Write a Review
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Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.5
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Automotive Service and Performance: Accelerators was designed with the customer in mind:
Experienced professional Staff
Night Owl/ Early Bird drop box
Local pick up, delivery, & shuttle service available. Automotive Service and Performance: Accelerators was designed with the customer in mind:
Experienced professional Staff
Night Owl/ Early Bird drop box
Local pick up, delivery, & shuttle service available.
American and foreign cars
• Heating & AC
• Tires and brakes
• Exhaust
• Basic maintenance
• Transmissions • Fleet services
• Medium duty trucks (flatbeds, box trucks, etc.)
• Batteries
• Engine mechanical
• Computer tuning ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(574) 389-7500
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
406 Roske Drive Elkhart, IN 46516
Get Directions
Accelerators Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,478 Reviews)
Write a Review
Recent Reviews
RJ
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Russ J.
Osceola, IN
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great service center
Amazing service. These guys do a great job at a fair price.
TS
Tonya S.
Elkhart, IN
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
0
Excellent
Always great. Thank you for all you do!
Verified Customer
Elkhart, IN
Ford Escape
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/15/2025
verified customerVerified Customer
1
Gear shift
Went in to get a gear shift issue fixed, ended up leaving with a $300+ charge and not even a couple hours later the same problem continued.
Mike S. from Accelerators Inc responded on 04/16/2025 12:58 PM

We are sorry for your unhappy rating. The diagnosis and job was approved by you prior to completing the work. If this did not fix your issue, we would like to have known immediately so that we could have corrected the problem at no charge. As well, we called you on the phone to try and resolve the problem afterwards. We also offered two free future oil changes, which were accepted. Please consider rescoring this visit. We appreciate your business!

PB
Parker B.
Goshen, IN
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Parker said they always satisfied him with what he needed with his vehicle service and everyone at the front desk was always great.
Recommended
BD
Ben D.
Goshen, IN
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great service
Fixed my ford edge , didn’t a great job
CA
Callie A.
Nappanee, IN
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Callie said they were able to get her in quickly, she appreciated that. They fixed the problem fast and were very personable. She appreciates their kindness.
Recommended
CD
Christopher D.
Elkhart, IN
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Best shop around. Wont go anywhere else.
My wife took our Honda Odyssey to Gurley Leep for a recall of our fuel pump and they gave her a (not requested) quote of nearly $7K in repairs for items needing “immediate attention”. I told her to take the keys, the quote and go to Accelerators. We had a good laugh… they looked over the vehicle, did our service and said that we needed some shocks totalling to about $400.

Love these guys. Honest, fair and timely. You can’t get that pretty much anywhere these days and screw going to a dealership. To the owners and team members: Thanks for all you do.
BH
Brian H.
Elkhart, IN
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Register Battery
Simple service, but they were fast and efficient.
DB
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Dick B.
Elkhart, IN
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Had spark plugs replaced, have only driven the mile and a half home but have confidence that it will run better.
Was pleasantly surprised by the quickness of service and what appears to be a successful service operation
Verified Customer
Elkhart, IN
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
General maintenance
You did a great job. It took a little longer than was quoted. But I like your services and will be back. Yes I have already recommended you to a friend.
MG
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Mark G.
Goshen, IN
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Speed sensor
Thanks again for finding that hard-to-find part and getting my speedo/odo back on line!
CH
Chris H.
Middlebury, IN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Accelerators is awesome!
I highly recommend them to anyone that is looking for a straightforward repair shop that isn't out to empty your wallet. They are fair, honest and do great work
AM
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Amy M.
Niles, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
I take it back
Accelerators just came to my place of employment to discuss what happened.
This meant a lot to me!
This simple action tells me that I am important to them as a customer.
So, I am changing my review to 5 stars.
They have my respect.
AM
Amy M.
Niles, MI
Dodge Durango
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/20/2025
verified customerVerified Customer
3
Kinda disappointing
I sent a FB message this morning. I am still upset at the happenings yesterday 3/19/25. 2nd time service I did NOT ask for, nor was asked to approve, was done on my Durango. I am confused on why a business I trusted would try to upsell me, when I am already giving them my business. I am not mad, just really disappointed.
Mike S. from Accelerators Inc responded on 03/21/2025 08:13 AM

Good Morning Amy,
So Sorry for the conmmunication problem that happen at your last service, I promise this will not happen in the future.
If you could please rescore our rating. Thanks for your business we appreciate you.

AB
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Andrea B.
Union, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Services
They do a great job
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