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SureCritic / A1 Automotive
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A1 Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(176 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(740) 639-4095
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4419 Carroll Southern Rd Carroll, OH 43112
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Affiliations

A1 Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(176 Reviews)
Write a Review
Recent Reviews
Verified Customer
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Oil pan repair
Awesomeness
Sabrina S. from A1 Automotive responded on 03/26/2025 12:08 PM

Thank you very much for the review Doug, we appreciate you.

Verified Customer
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Plugs and coils
Work was done on time and on price quote
RP
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Robin P.
Reynoldsburg, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service
Excellent car service always. This is the only place I take my car, their trustworthy and very upfront about what car needs.
LH
Laura H.
Canal Winchester, OH
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
they listen closely, under promise and always over deliver! Thank you for your continued integrity
I have followed my mechanic to this shop and have never been disappointed with my prompt, courteous and truthful service. I would highly recommend to my friends and family. I value a company that under promises and over delivers. Thank you so much, A1 Automotive.
Verified Customer
Lancaster, OH
Chevrolet Tahoe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2025
verified customerVerified Customer
7
DedicatedPeople
Both the front office and the garage staff are sensitive to the disruption broken vehicles can cause. They keep customers informed of any changes to their original estimate.
KW
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Kim W.
Groveport, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
10
A great family owned business
We take all of our vehicles through maintenance and repairs… Always satisfied with the outcome… Knowledgeable, friendly staff
Verified Customer
Lancaster, OH
Mercury Mariner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Excellent
Very good service and follow up with defective parts. Always courteous and dependable.
KW
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Kim W.
Groveport, OH
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great service
Best place I’ve found to service my vehicle
JW
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Jon W.
Canal Winchester, OH
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Oil change
Courteous and professional
TT
Terry T.
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Their work is quick. Professionally done. They run a business like it's supposed to be run professionally.
Friendly, professional and knowledgeable. Haa been my go for all my repair needs.
Highly recommend!!
DB
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Dan B.
Carroll, OH
Chevrolet Tahoe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/06/2024
verified customerVerified Customer
10
Great
Great service
CS
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Chris S.
Lancaster, OH
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
9
Easy to work with. They get the job done right the first time.
These guys are half the price of the dealer, they get the work done quickly, and so far they always get it done right the first time.
MF
Mark F.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Upper control arm and alignment
Excellent service at a fair price. I use A1 for all my mechanical needs and never have an issue.
MF
Mark F.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
verified customerVerified Customer
10
Very good service
Ted fixed my sway bar and got me back on the road very quik. I appreciate the fast service. The service writer Sabrina. Goes above and beyond to get you in and out with no stress.
DW
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Dennis W.
Ford Freestar Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Work was completed in time and as promised. The charges were very reasonable.
All went well as usual. We have used A1 since.
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