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SureCritic / A1 Automotive
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A1 Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(182 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(740) 639-4095
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4419 Carroll Southern Rd Carroll, OH 43112
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Affiliations

A1 Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(182 Reviews)
Write a Review
Recent Reviews
RP
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Robin P.
Reynoldsburg, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Friendly
From the moment you walk in, you’re greeted by Sabrina, who is very friendly and very knowledgeable. She’ll set you up for service that you need. Ted is an excellent mechanic. I would trust him with any vehicle. I won’t take my car anywhere else.
KW
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Kim W.
Groveport, OH
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Great family owned business
Always take our car for maintenance and oil changes… I do a great job very friendly would highly recommend
Verified Customer
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Front breaks
Done and ready on time!
TB
TODD B.
Carroll, OH
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Rotors and pads
Good job, guys!
DB
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Dan B.
Carroll, OH
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Taboo
Thanks for great service
CS
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Chris S.
Lancaster, OH
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Quick service, they always fix it the first time in.
A-1 will tell you upfront if they can fix it, recommend a place to go if they can’t, and I’ve never had to take it back to re-do something they have fixed. I’ve asked a number of questions to the lady who manages the front desk and she always gets back to me with the Mechanics response. Their wait-times are not long to get in, usually can get in within a day or so. Frankly I try to do things as cheap as possible, but when I need to fix it and forget it with my cars, this is where I go. The price has been well worth the security.
Verified Customer
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Oil pan repair
Awesomeness
The Team At A. from A1 Automotive responded on 03/26/2025 12:08 PM

Thank you very much for the review Doug, we appreciate you.

Verified Customer
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Plugs and coils
Work was done on time and on price quote
RP
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Robin P.
Reynoldsburg, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service
Excellent car service always. This is the only place I take my car, their trustworthy and very upfront about what car needs.
LH
Laura H.
Canal Winchester, OH
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
they listen closely, under promise and always over deliver! Thank you for your continued integrity
I have followed my mechanic to this shop and have never been disappointed with my prompt, courteous and truthful service. I would highly recommend to my friends and family. I value a company that under promises and over delivers. Thank you so much, A1 Automotive.
Verified Customer
Lancaster, OH
Chevrolet Tahoe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2025
verified customerVerified Customer
7
DedicatedPeople
Both the front office and the garage staff are sensitive to the disruption broken vehicles can cause. They keep customers informed of any changes to their original estimate.
KW
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Kim W.
Groveport, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
10
A great family owned business
We take all of our vehicles through maintenance and repairs… Always satisfied with the outcome… Knowledgeable, friendly staff
Verified Customer
Lancaster, OH
Mercury Mariner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Excellent
Very good service and follow up with defective parts. Always courteous and dependable.
KW
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Kim W.
Groveport, OH
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great service
Best place I’ve found to service my vehicle
JW
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Jon W.
Canal Winchester, OH
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Oil change
Courteous and professional
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