Here at A Plus Auto Care we work hard to earn your trust and loyalty. We know how important it is to find a Saint Louis car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto Here at A Plus Auto Care we work hard to earn your trust and loyalty. We know how important it is to find a Saint Louis car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. ...more
You had your vehicle towed to us on 1/24/25 from another shop stating overheating, transmission randomly no reverse, jerks when driving. We checked out your and told you it first off needed a transimission and you gave us your warranty company information. We contacted Carshield, they came to test drive vehicle and told us they could not do anything as it was on flats and would not start. They left. We again contacted them to come back and test drive after we aired up tirs and charged battery. We waited for Carshield to give us an authorization. They finallyly called back with an authorization for us to install a used transmission and to replace the intake manifold gaskets. We called you with the informatin and told you they agreede to pay $3949.91 and you had to pay the remaining $950.86. You said no problem so we started looking for a used transmission. We called you to let you know vehicle was done with what the transmission and overheating issue and you came on 5/19/25 to pay your balance. We explained that the vehicle needed a battery and you said you woulod take care of that. You brought vehicle back on 5/28/25 and we replaced batteryand installed front wiper blades. We also gave you estimates for the suspension work and you stated that was too much to put into that year of a vehicle. We did also give a discount on that repair. It is posted on the counter, the wall and door that we charge a 4% fee for use of credit cards. We at no time every told you "that your vehicle should make it home". Again we explained to you the additional repairs gave you an estimate and you declined those repairs. I am not sure what you ment by you felt rushed except that maybe we were having a very busy day that day and thought we had answered all your questions. The amounts did not change except for the credit card fee and the two transactions were for 2 different repairs on 2 different days. I am sorry you felt you had a bad experience, but we did everything you requested and approved.
We appreciate you taking the time to share your experience with us! It's always good to hear that our efforts in keeping things running smoothly are paying off. If your car ever needs a pit stop or a full tune-up, you know where to find us. We aim to keep those engines humming and your mood as bright as a freshly polished hood!
It’s fantastic to hear that you have such positive experiences with us! We always strive to keep things moving quickly so you can be back on the road in no time. And we believe that a fair price is just as important as a friendly smile—after all, no one likes a hefty bill or a grumpy mechanic. We appreciate your support and look forward to continuing to take good care of your car!
We appreciate your kind words and are glad to hear that our team made a positive impression on you! It sounds like Ashlee really knows how to keep things running smoothly—she might have a secret superpower. We are proud of our hardworking team and always strive to keep things quick and friendly. Your recommendation means a lot to us; we are committed to providing that top-notch service. Safe travels and happy driving!
We appreciate your feedback and are delighted to hear that you had a positive experience with us. It’s great to know that our prices are hitting the sweet spot for you. We're here to keep your vehicle in top shape, so don't hesitate to swing by whenever you need us. Safe travels until then!
We appreciate you sharing your long-standing experience with us—10 years is quite the automotive relationship! It's fantastic to know we've earned your trust and that you recommend us to others. We promise to keep proving our capabilities; after all, we wouldn’t want our mechanic reputation to sit in the passenger seat! Here’s to many more miles together!
We appreciate you taking the time to share your experience. It sounds like you were ready for a little road trip adventure, and we're glad we could help make sure your car was up for the challenge! A good battery replacement can be like giving your car a new lease on life—who wants to play the “jumping game” on their travels? Thanks for trusting us with your vehicle's care; we look forward to keeping it running smoothly for many more journeys to come!
We appreciate your feedback! It’s great to hear that you enjoyed your experience with us and that our team could lend a helping hand. Quick service is our middle name (well, not literally, but you get the idea). If you have any car questions or just want to chat about your ride, feel free to drop by anytime.
It sounds like we hit all the right notes for you, and we couldn’t be more pleased! We understand the struggle of wondering if your mechanic has your back—it’s almost like choosing a shady character in a mystery movie. We're glad a trusted friend pointed you our way, and it’s fantastic to hear that our efforts haven’t gone unnoticed. Getting you back on the road promptly, especially when you’re in a pinch, is what we aim for. After all, who wants to be without their trusty ride for too long? Thanks for putting your faith in us. We'll keep working hard to earn that loyalty!
We appreciate you taking the time to share your experience! It's great to hear that our team delivered the speed and professionalism that we aim for. Your recommendation means a lot to us—like the cherry on top of an auto care sundae. We look forward to keeping your vehicle in top shape!
I have reviewed our system and at this time I am unable to find information under the name Dan Thang. If this transaction was performed under an different name please advise so I can see what repair request was, how we handled it and and possibly what we can do to rectify your negative rating. We appreciate your feedback and understand that transitioning from one owner to another can sometimes leave customers feeling a bit nostalgic. Rest assured, our team is dedicated to keeping the same level of care and quality that you’ve come to expect. We’re here to assist you and maintain that connection you valued. If there’s anything specific on your mind, please don’t hesitate to let us know.
It's fantastic to hear that Dave and the team have earned your trust! We take pride in caring for cars like they're our own, even if we don't have the luxury of a personal chauffeur to do the rest. If any more car issues pop up, you know where to find your trusty pit crew. Happy driving!
We really appreciate you spreading the good word about A Plus Auto Care. It's fantastic to hear that we've become the go-to spot for not just you, but for multiple members of your family! We always aim to give our customers prompt and thorough service without leaving their wallets feeling too light. Your continued support means the world to us, and we promise to keep delivering that A Plus experience. Here’s to many more miles together!
We're thrilled to hear that our team made your experience flawless – they must have had their capes on that day! We strive to go above and beyond for our customers, and it's fantastic to know that our efforts shine through. Your high recommendation means a lot to us. Thanks for sharing your experience!