business image

Metro 25 - Firestone

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,599 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
3.0
ReScore Average
87
Net Promoter Score ®

Business Details

About

Our mission is to offer you the latest in parts and products, at the best prices and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable. Our mission is to offer you the latest in parts and products, at the best prices and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable.

Categories
Firestone Repair Shop, Tire Sales and Repair, Repair Shop
Contact
(734) 287-9150

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11011 Telegraph Rd Taylor, MI 48180-4030
Metro 25 - Firestone's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,599 Reviews)

DM
gravatar
DAVID M.
Belleville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Got new tires and rear brakes in a timely manner along with fixing my run signal that was full of water
Excellent work

JS
JON S.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Great service, very professional
Very professional, great personality’s

SK
gravatar
STUART K.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Fantastic
Y’all do a great job everytime I come there

AR
gravatar
AL R.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
my visit
I brought my car in to see if the guys could replace some molding that had gotten some damage. The put it on the rack to inspect the damage. The showed me where the damage was and told me they could not replace it, but they gave me a place where I could buy a new one. They did not charge me for the inspection and I am Always satisfied everytime I walk in their door.

RA
gravatar
RONALD A.
Romulus, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Super Tire Auto Service
This repair facility is reliable and well run - staff is excellent

JF
JOANNE F.
Belleville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great Service
Great Service and the workers deserve credit for their work and ethics

PS
gravatar
PETER S.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
The guys were great , they went above and beyond I recommend them
The guys were great they went above and beyond , in fact way above and beyond I highly recommend them

GF
gravatar
GRACE F.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Spare donut for 2025 compass
Great service. Made sure spare would fit perfect.

Verified Customer
Inkster, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Rear-end
Friendly, courteous front staff.
I drop my vehicle off for repair overnight. Received a phone call with dollar amount.
For what had too be done it was a good price.

MV
gravatar
MIGUEL V.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Great service
I had to bring my car in for a minor repair. It was still under warranty the mechanic end up finding a major repair, needed all covered under my warranty. Great work guys.

JK
gravatar
JACKIE K.
Allen Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Great as usual
Great

KW
gravatar
KENNETH/MARY W.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great service
Been going there for several years now but just started using them for more then tires, good prices great service!

RG
gravatar
ROBERT G.
Dearborn Heights, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Tire issue
Have gone here for years. Always honest with me. Today was no different and also got the job done super quick. Much appreciated!

TL
gravatar
TOM L.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Brake work
Great service thank you! The brakes work great. Be back soon with something else! Thanks!

AB
ADISHA B.
Taylor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great Place to Take Your Vehicle.
I love that I can trust the guys at Firestone. I have been taking my car there for years. They are honest, reasonably priced, and have great customer service.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.