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SureCritic / Hyundai Dealer / #1 Cochran Hyundai of South Hills
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#1 Cochran Hyundai of South Hills

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,631 Reviews)
79
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Score Details

5 stars
80%
4 stars
12%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
103
Total ReScores™
4.5
ReScore™ Average
79
Net Promoter Score ®

Business Details

About

#1 Cochran Hyundai of South Hills is your one stop Hyundai dealer for all of your service and repair needs! #1 Cochran Hyundai of South Hills is your one stop Hyundai dealer for all of your service and repair needs!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(412) 343-3200
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3220 West Liberty Avenue Pittsburgh, PA 15216
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,631 Reviews)
Write a Review
Recent Reviews
LC
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Lauretta C.
Carnegie, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2023
10
Category: Service
I always have an excellent rapport with Chris the service writer. He is courteous, kind and helpful.
I tried to leave a review on Google. Com and it was way too complicated for me. Most businesses to include restaurants, stores and even amusement parks just send me an email and I answer back. Your service department is the best. Thank you for caring for our car.
CO
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Cassandra O.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2023
10
Category: Service
Exceeded Expectations
Comfortable wait - desks for laptop use, comfortable chairs, TV and free coffee. Friendly staff and quick service.
AM
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Amy M.
Pittsburgh, PA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fixed charging pad
Service was fast and staff was friendly. Done in one day after diagnostics were done. Ended up lose wire.
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 04/10/2022 07:29 PM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

RS
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Robert S.
Pittsburgh, PA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
service was good as always
staff was great like they always are.
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 04/06/2022 11:19 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

RM
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Richard M.
Pittsburgh, PA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Outstanding service
Would definitely return to Cochran and recommend to friends/family.
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 04/06/2022 11:18 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

Verified Customer
Shippenville, PA
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
verified customerVerified Customer
10
Category: Service
Chris was great!
The staff was very friendly and patient with me who knows nothing about cars. Key battery was changed without even asking. Wait time was much longer than expected, but I understand how things can get backed up.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2022
Service Type: Maintenance
8
Category: Service
Chris is great!
The staff was very friendly and patient with me who knows nothing about cars. Key battery was changed without even asking. Wait time was much longer than expected, but I understand how things can get backed up.
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 04/06/2022 11:18 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

Verified Customer
Pittsburgh, PA
2018 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good job Cochran
The staff is great and the work is done carefully. I love this dealership
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/31/2022 07:23 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

FS
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Fouad S.
South Park, PA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very good
Very nice
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/31/2022 07:23 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

LO
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Lorraine O.
Pittsburgh, PA
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great job.
I had scheduled an oil change, State inspection and Tire rotation. The Service person was really helpful and very nice. I was happy with how quick my car was done. Great job.
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/29/2022 05:35 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

SD
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Steven D.
Pittsburgh, PA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Inspection/Maintenance
Hyundai Service Manager Chris was very thoughtful, helpful, efficient, patient, and knowledgeable. Great to work with!
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/29/2022 05:35 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

Verified Customer
Pittsburgh, PA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Maintenance / Inspection
Quick. Easy. Efficient.
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/24/2022 09:11 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

AP
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Ashley P.
Coraopolis, PA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service!
Chris was very respondent and helpful with all my questions! He went the extra mile by having my car parked in the garage when the forecast mentioned snow. I highly recommend him and everyone at Hyundai!
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/23/2022 07:19 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

TJ
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Timothy J.
West Mifflin, PA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fast and helpful
I scheduled service oil and tire rotation state inspection and emissions. I didnt realize my registration was expired they then got my car registration for two years and printed me anew card .
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/23/2022 07:18 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

RD
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Ryan D.
Pittsburgh, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Happy day
Extremely happy
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/22/2022 07:10 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

LA
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Lindon A.
Pittsburgh, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always awesome experience, a lot of years dealing with this guys
Awesome experience, been a lot of years dealing with the this guys
GREGORY S. from #1 Cochran Hyundai of South Hills responded on 03/22/2022 07:10 AM

Thank you for your feedback on your recent service visit with us.  We greatly appreciate your business and look forward to seeing you again in the future!

Have a great day!

Gregory Staab
Parts & Service Manager
#1 Cochran Hyundai
412-892-4420
greg.staab@cochran.com

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