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SureCritic / Hyundai Dealer / Kelly Hyundai / WADE BOWMER
WB

WADE BOWMER

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(29 reviews)
75

Reviews of WADE BOWMER

LM
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Luciana M.
Minersville, PA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Vehicle inspection was done quicker than expected!
Giving us another year of vehicle registration was a pleasant surprise, Thank you!
Employees worked with
WB
WADE BOWMER
Verified Customer
Schuylkill Haven, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Annual inspection
We get free annual inspections which is why we go there. Great benefit to buying this car. We had to replace the windshield wipers which cost $51. Couldn’t pass inspection until that was done so I guess we had to. I would’ve normally just spent $25 and get similar wipers and done myself but no choice otherwise that I’m aware of. Although I did not ask them my alternatives. Overall, we’re very happy with this benefit and so far, it’s been a pleasant experience.
Employees worked with
WB
WADE BOWMER
SB
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Sherry B.
Pottsville, PA
2022 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customerVerified Customer
10
Category: Service
Kona service 2022
The service department was polite and friendly Kept me informed on the progress of my car Car was done in a timely manner
Employees worked with
WB
WADE BOWMER
SB
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Sherry B.
Pottsville, PA
2022 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customerVerified Customer
10
Category: Service
Kona service 2022
The service department was polite and friendly Kept me informed on the progress of my car Car was done in a timely manner
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/03/2021
Service Type: Repair
9
Category: Service
Kona service 2022
The service department is always polite and keeps you informed on the cars progress and anything it may need The waiting area is always clean
DANIEL E C. from Kelly Hyundai responded on 11/03/2021 11:54 AM

Sherry,

     Thank you so much for taking the time to complete our survey. Im sorry to hear about your concerns with our sales department. I would love to talk with you about this in further detail if you wouldn't mind giving me a call at your earliest convenience. You can reach me on my business line at 484-665-0130 ext. 2416 or via my personal cell 484-388-0171. 

Dan Carter 
Kelly Hyundai 
Director of Parts and Service
B: 484-665-0130 ext. 2416
C: 484-388-0171

Employees worked with
WB
WADE BOWMER
Verified Customer
Mount Pocono, PA
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Na
Na
Employees worked with
WB
WADE BOWMER
Verified Customer
Port Carbon, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always exceptional service.
Came in for oil change and inspection. Very professional and exceptional service. Been coming to this dealership since 2011 and never had a problem.
Employees worked with
WB
WADE BOWMER
LM
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Luciana M.
Minersville, PA
2012 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Category: Service
I had returned to Hyundai to fix exhaust pipe problem.
I am very happy with the people they have at Hyundai. Customer service to me is most important. I am grateful for the follow up they did to the problem at hand. They are open minded enough to allow non Hyundai parts to complete the job. They could of easily sent me else where. Thank you for a job well done!
Employees worked with
WB
WADE BOWMER
Verified Customer
Wernersville, PA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great service & honest
Great service, and they told me I didn't need all of the service I originally thought I would, so they saved me money! Very happy with my recent visit.
DANIEL E C. from Kelly Hyundai responded on 10/02/2021 05:00 AM

Thank you so much for the 5 star review! It is always a pleasure servicing your vehicle. We look forward to seeing you again soon!

Dan Carter
Service Manager
Kelly Hyundai
B: 484-665-0130 ext.2416
C: 484-388-0171

Employees worked with
WB
WADE BOWMER
LM
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Luciana M.
Minersville, PA
2012 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Category: Service
I had returned to Hyundai to fix exhaust pipe problem.
I am very happy with the people they have at Hyundai. Customer service to me is most important. I am grateful for the follow up they did to the problem at hand. They are open minded enough to allow non Hyundai parts to complete the job. They could of easily sent me else where. Thank you for a job well done!
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/01/2021
Service Type: Maintenance
5
Category: Service
Randy
Good people but you need to have better priced replacement parts especially for a simple job.
DANIEL E C. from Kelly Hyundai responded on 10/05/2021 10:59 AM

Luciana,

I understand how fustrating it can seem when a repair estimate comes back higher than expected. I would love to talk to you more about your visit and some options you may have. We strive for 100% 5 star satisfaction with every customer and i apologize if you feel we did not provide that to you.

Dan Carter
Service Manager
Kelly Hyundai
Bus. - 484-665-0130 ext.2416
Cell - 484-388-0171

Employees worked with
WB
WADE BOWMER
DS
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Donna S.
Leesport, PA
2017 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/26/2021
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Maintenance
The people there are all nice & helpful. I like the fact that they showed me prices on things I may choose to do! However , I will never but A battery from them again as it was way too expensive !!! Lesson learned . I free car wash also would have been nice , as they did that before !!
DANIEL E C. from Kelly Hyundai responded on 09/28/2021 07:33 AM

Donna,

     It is always a pleasure to all of your service needs. I would love to talk to you about your recent experience at our dealership. We strive to deliver 100% 5 star service to our customers every time. If you can find the time please contact me so we can discuss this further. Thank you!

Dan Carter
Service Manager 
Kelly Hyundai
B: 484-665-0130 ext. 2416
C: 484-388-0171

Employees worked with
WB
WADE BOWMER
CM
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Cindy M.
Orwigsburg, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service.
They are very kind and courteous. They treat your vehicle like it is their own. They answer all my questions that I ask. Get my vehicle in and out in a timely fashion. I love it there. Bought my vehicle there and I dont have anyone touch my vehicle but them.
STEPHEN C E. from Kelly Hyundai responded on 08/21/2021 06:58 AM

Thank you Cindy for the 5 star survey and kind words!

We are thankful for you and the business you bring us.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
WB
WADE BOWMER
PB
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Paul B.
Mohrsville, PA
2011 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
everyone is very nice to deal with
it a little longer than i expected get an inspection and oil change .
Recommended
DANIEL E C. from Kelly Hyundai responded on 07/22/2021 06:15 AM

Mr. Brown

     I understand how fustrating it can be to have an excessive wait time for your vehicle to be serviced. We strive to deliver 5 star customer satisfaction. I would love to talk to you personally about your most recent service expeirience. My number here is 484-665-0130 and my personal cell number is 484-388-0171. I look forwarded to hearing from you.

Dan Carter 
Kelly Hyundai
Service Manager
484-665-0130

Employees worked with
WB
WADE BOWMER
LR
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Laura R.
Schuylkill Haven, PA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and super friendly staff!
I needed an oil change before going on vacation so I looked online to set up an appointment. I was able to schedule an oil change and state inspection the same day! I booked the appointment at 10am for a 10:30 appointment! Super fast and easy to schedule! The service was completed in less than an hour. Highly recommend!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 07/19/2021 06:16 AM

Thank you  Laura fo the 5 star survey!

We are truly grateful for you and the time you spend with us.
We look forward to seeing you again!

Have an awesome week!

Steve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
WB
WADE BOWMER
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