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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Tyler Jorgensen
TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1052 reviews)
73

Reviews of Tyler Jorgensen

MM
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MARK M.
Pinehurst, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2021
verified customerVerified Customer
Category: Service
Truck service
Professional and friendly service.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/09/2021 03:14 PM

Mark, thank you for the great review! Professional and friendly are two of our most important goals for our customers! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
VH
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VAN H.
Coeur D Alene, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2021
verified customerVerified Customer
Category: Service
Very efficient.
This was a well done visit.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/09/2021 03:12 PM

Van, thank you for the kind review! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
MG
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MARIO G.
Hayden, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
verified customerVerified Customer
Category: Service
Excellent service for 2015 Escape.
Oil change service,spark plugs, transmission oil change and full injectors service. Vehicle was done when promised. Very happy to have Mike White Ford service all my vehicles.
Only problem is the scheduling was longer then anticipated.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/09/2021 03:05 PM

Mario, thank you for the excellent review! We're so glad that your service experience went smoothly and quickly! We're working on finding additional technicians and hope to increase our schedule availability soon! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
SA
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STEVEN A.
Spokane, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customerVerified Customer
Category: Service
AWESOME Customer Service!!!
I was greeted immediately when I pulled up. I was told about the work being done . The service writer was very helpful in answering any concerns and also encouraged me to set the next appt in advance.
Great experience
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/09/2021 03:02 PM

Steven, thank you for the awesome review! We're so glad that your appointment was so pleasant and you had a good experience with your service writer! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
TT
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TYLER T.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customerVerified Customer
Category: Service
Extreme ownership makes mike white ford great
Tyler Jorgenson was not only incredibly kind and gentle during my service but also wowed me with his speed and quickness to serve me. Sam the technician could probably be recruited for nascar or Baja racing with his ability to work quickly and efficiently. My truck had never performed better since. Thank you!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/09/2021 03:00 PM

Tyler, thank you for the 5 star review! We're so glad that you had such a great experience! We'll be sure to pass along your kind words to by Tyler and Sam. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
MC
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MARTIN C.
Post Falls, ID
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
verified customerVerified Customer
Category: Service
They got me in the next day
They were on time and had it done quick. They did forget to update the sticker with the next oil change date however.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/09/2021 02:59 PM

Martin, thank you for the 5 star review! We're glad that we were able to get you in quickly and take care of you! We're happy to mail your sticker to you if you're interested! Just reply to this email and we'll get it sent out! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
RM
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RAYMOND M.
Rathdrum, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
verified customerVerified Customer
Category: Service
Oil change
People there
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/08/2021 12:32 PM

Raymond, thank you for the kind review! We're glad that your oil change was a success and that you enjoyed spending some time with our team. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
RG
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RONNIE G.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
verified customerVerified Customer
Category: Service
Team work
As a retired operator with the DoD I highly value great customer service ànd great communication skills that Tyler brings to the team. It is his great skills that help me stay on my maintenance with my 3 Forđs I purchased there in 2018.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/08/2021 12:31 PM

Ronnie, thank you for the incredible review. We're so glad that you've had such great experiences with Tyler and the service team. We'll be sure to pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
MP
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MARSHA P.
Coulee Dam, WA
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
verified customerVerified Customer
Category: Service
Awesome customer service
Best experience buying a vehicle ever super fast and having my service appointments here has been awesome also fast and they keep you in the loop as to where your vehicle is fantastic service all around
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/08/2021 12:31 PM

Marsha, thank you for the awesome review! Congratulations on your new vehicle! We're so glad that your service appointments have gone so well. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
JL
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JEFFREY L.
Post Falls, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Category: Service
My service visit
I am so pleased that Mike White Ford is here to stay. This dealership is by far the friendliest and most helpful that I've ever seen. I am a " person " and not just a number here the dealership. Everyone is friendly , helpful and it's fun to be around them.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/28/2021 12:14 PM

Jeff, you light up our showroom with every visit (whether it's on a Friday or not). You're more than a person to us, you're Jeff. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
CS
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CURTIS S.
Rathdrum, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
verified customerVerified Customer
Category: Service
Good service
My experience was good.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/24/2021 01:27 PM

Curtis, thank you for the good review! We're so glad that you had a successful service experience with us! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
JK
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JOHN K.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2021
verified customerVerified Customer
Category: Service
Fast and efficient
Brought in my F-150 for routine maintenance. Waited for it. Lobby comfortable. Coffee available. Finished in under 1 hour and it was part of my maintenance package.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/24/2021 01:26 PM

John, thank you for the 5 star review! We're so glad that your routine maintenance went so well and that you had a pleasant wait for the return of your truck! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
JA
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JANICE A.
Post Falls, ID
Ford Freestyle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
verified customerVerified Customer
Category: Service
Great customer service
Thank you
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/24/2021 01:25 PM

Janice, thank you for the great review! We're so glad that you enjoyed our customer service! It's our most important goal! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
MA
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MARCUS A.
Coeur D Alene, ID
Ford F-150
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2021
verified customerVerified Customer
Category: Service
Tyler in Service Needs to Buy Hearing Aids!!
Repeat customer. Have spent close to $200k in vehicles at Mike White the past 2 years. Ford owner for 35 years.

Brought my 2019 Raptor in for a service and an oil leak coming from the drivers side of the engine. The oil had migrated down to the A-Arm to the running boards and sprayed all over the wheel wells and body. It was also leaking onto the surface of my garage. Before even attempting to listen to my explanation he promptly explained it was probably just “tire shine”. I NEVER use tire shine on my tires. To prove my point, I showed him that the passenger side didn’t display the obvious oil spray. Again, he stated it was just tire shine. Again, I explained I never use it. Called me back an hour later and said the truck was ready (including a full service). I asked about the oil leak and was AGAIN told it was just tire shine. At this point, why bother even explaining how ridiculous he sounded? Told me he could “throw it on the rack and I could look at it”. If I knew how to fix it, I sure as hell wouldn’t have brought it in to be fixed. After being told for the 4th time it was tire shine, I decided to leave and never return to Mike White. Tyler needs to take a class on customer service 101 and how to listen. I don’t have the time to waste coming back again and again. I’ll head to the Valley and give my money to another state before I’ll put up with this BS again.
Not Recommended
Employees worked with
TJ
Tyler Jorgensen
DB
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DEVON B.
Spokane, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Service
Best service around!
Always the best of the best here!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/20/2021 01:49 PM

Devon, thank you for the 5 star review! We're so glad that you had a good service experience and it wasn't your first good experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
RC
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REX C.
Dalton Gardens, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
verified customerVerified Customer
Category: Service
LOF
As always, a great service experience with a smile.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/11/2021 02:34 PM

Rex, thank you for the 5 star review! We're so glad that you had such a great experience, yet again! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
MW
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MICHAEL W.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
verified customerVerified Customer
Category: Service
car service
all was taken care of as promised
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/07/2021 03:10 PM

Michael, thank you for the 5 star review! We're so glad that your service experience lived up to our promises! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
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Verified Customer
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2021
verified customerVerified Customer
Category: Service
Routine Maintanence
I drive a lot for work from early spring through late fall and usually see the folks at Mike White about once a month for service. They usually can get me in when I need to be to stay on top of the maintenance for my 2019 F150. They do a great job and keep me on the road. The team at the service drive are always nice and the waiting area is clean and comfortable. Only suggestion would be to put some tables / benches outside during the summer to give outside seating while we wait.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/05/2021 02:24 PM

Anonymous, we're so glad that you keep coming back to see us! We're glad that you have such great experiences! You know, that's a great suggestion about an outside waiting area! I'll pass that along and see if it's an option! Thank you for continuing to choose Mike White Ford! We look forward to serving you again in the future.

Employees worked with
TJ
Tyler Jorgensen
TW
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TERRY W.
Post Falls, ID
Ford Fiesta
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2021
verified customerVerified Customer
Category: Service
Fiesta Service
The individuals in the service area were helpful, gave me an estimated time line and reviewed my service check point with me. Job well done.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/04/2021 03:14 PM

Terry, thank you for the kind review! We're so glad that you had a good experience with our service team and your Fiesta was back on the road quickly and safely! We're so grateful that you chose Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
GH
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GLEN H.
Coeur D Alene, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
verified customerVerified Customer
Category: Service
Oil change and vehicle inspection
Quick service and friendly staff.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/26/2021 11:58 AM

Glen, thank you for choosing us for your oil change! We're glad that you had fast service and enjoyed meeting our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
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