TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1061 reviews)
76

gravatar
Verified Customer
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2018
verified customerVerified Customer
Category: Service
Four star review
The service was prompt and on time and the services were explained clearly and thoroughly. thank you very much.
Recommended
Employees worked with

SZ
gravatar
SYLVIA Z.
Coeur D'Alene, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/31/2018
verified customerVerified Customer
Category: Service
Great customer service
My husband and I both got our oil changed for his truck and my suv the same day. Tyler, who checked in the cars and checked us out, was so helpful and polite. He made sure to explain the details of our cars and everything we might need fixed in the future.

The only complaint I have is my suv had black grease in multiple spots on the roof. I have cloth material and it is beige so it is very noticeable. By the time I noticed all the spots they service center was closed.
Recommended
Employees worked with

MM
gravatar
MIKE M.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
verified customerVerified Customer
Category: Service
Oil Change / 10000 mile check up
Excellent from start to finish, Tyler Jorginson took good care of us, highly recommend!!
Recommended
Employees worked with

KC
gravatar
KEN C.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Great Service!
Since taking over the Ford dealership, the service department has done a great job. The staff is friendly and the advisors take the time to explain your issues. Tyler did a great job!
Recommended
Employees worked with

MW
gravatar
MIKE W.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Service Department
The service writers are very customer centric and do a terrific job of following up.
Recommended
Employees worked with

DM
gravatar
DONALD M.
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2018
verified customerVerified Customer
Category: Service
60,000 mile maintenance
Nice improved Waiting area. Did not upsell anything on maintenance..
Recommended
Employees worked with

TC
gravatar
TAMI C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Excellent customer service
I had an oil change appt on 3-22. Tyler Jorgensen was my service attendant. He was attentive, answered my questions. He opened the door to the waiting lobby which looks great by the way. My son was quite happy with the cocoa maker :) he delivered my car in the hour he said which was important as i had anotherr appt at 11. Thank you for making us feel you care!
.... Tami cummings
Recommended
Employees worked with

JJ
gravatar
JOAN J.
WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
verified customerVerified Customer
Category: Service
Professionalism of the staff.
The outstanding service. The service people are excellent.
Recommended
Employees worked with

AB
gravatar
ALISHA B.
Spokane, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2018
verified customerVerified Customer
Category: Service
Thanks
Thanks
Recommended
Employees worked with

RS
gravatar
ROBERT S.
Athol, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Service Report
Excellent service and timely. In on time and out when they said.
Recommended
Employees worked with

DH
gravatar
DIANE H.
Pinehurst, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Waiting room nice
Waited 1 1/2 hours for an oil change.
Recommended
Employees worked with

gravatar
Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
verified customerVerified Customer
Category: Service
On time. Job done right. Excellent
Great people. Job done right and fast.
Recommended
Employees worked with

KN
gravatar
KIRK N.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
verified customerVerified Customer
Category: Service
Great customer service
Great job and great personal customer service
Recommended
Employees worked with

PB
gravatar
PAUL B.
POST FALLS, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
verified customerVerified Customer
Category: Service
Oil Change
Friendly & timely service was exceptional! All staff I came in contact was extremely friendly & helpful...
Recommended
Employees worked with

TB
gravatar
TIM B.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
verified customerVerified Customer
Category: Service
Great Service
These guys make an effort and it shows. So hard these days to find places the know what professional service is supposed to look like. There should be no wonder as to why Parker is the success they are.
Recommended
Employees worked with

CC
gravatar
CHARLES C.
Cork, County Cork
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2018
verified customerVerified Customer
Category: Service
Awesome Service
Always a pleasure to work with this group. Consistently best service we've received since Team Ford/Lincoln in Las Vegas.
Recommended
Employees worked with

AB
gravatar
ALBERT B.
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2018
verified customerVerified Customer
Category: Service
Great customer service
Wonderful staff
Recommended
Employees worked with

SA
gravatar
SANDRA A.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customerVerified Customer
Category: Service
outstanding service and customer care
servicing on auto was done quick and efficiently. customer care by Tyler was outstanding and professional. a great asset to the Parker Ford staff. he was more than helpful with the customer relations, explaining what was happening and keeping the guest informed of the service progress. pat on the back to Tyler!!
Recommended
Employees worked with

SA
gravatar
STEPHANIE A.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customerVerified Customer
Category: Service
Rapid Service Amazing Staff Timely Completion.
I always have a great experience at Parker Ford, this particular time Tyler Jorgensen was so helpful from the moment I arrived he was professional, kind, and eager to help me. I had brought in both my trucks this day my F-150 and F350 he called me made me aware of any changes the vehicles had before just doing work, I felt that very important and upon completion he explained and went over with me again what was done to each truck. Excellent young man. Thank You
Recommended
Employees worked with

DD
gravatar
DANIEL D.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customerVerified Customer
Category: Service
dan's excellent review of parker ford's service dept.
a service writer came up and met me as i opened the door, very friendly. he led me to the counter where he explained the process and showed me to the new waiting area. they serviced my car in quick time. they came and got me and explained all the details on my car, battery, air filter, cabin filter etc. and took my free service pass. they made me feel at home. and made me feel like they cared. this is the key for me. i like it when it feels like car people helping car people. you know, like how you go to a car show and even the meanest, hardest looking people walk by and you say something like " nice 55" or "nice ride!" , and the guy melts and smiles and goes "i know, right?" and all of a sudden you hit it off like you have something in common? car people!
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.