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Travis Wilson

Service Advisor
Travis is a well-known Service Advisor, having been with us since 2017! He has built many great relationships over the years and will treat every customer like you're part of the family. Make sure to ask Travis about his days driving a 1982 Dodge Aries!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(702 reviews)
83

SL
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Shari L.
Granite Falls, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Location and great service
As always this is a great dealership!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/10/2017 11:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

LR
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Louis R.
Everett, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
verified customerVerified Customer
Category: Service
feed back
Thanks for following up on my comments .
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/09/2017
Service Type: Maintenance
Category: Service
service outcome
This was the first time that I wasn"t completely satisfied with the service.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/10/2017 08:00 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

I will be contacting you soon.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/10/2017 11:03 AM

Louis,
Thank you for taking the time today and talking to me. Your knowledge of the industry and how it works gave me some useful feed back.

Sincerely
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

JS
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Jaime S.
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Always friendly and always fast!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/10/2017 07:52 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

KS
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Kelly S.
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service !
Hyundai of Everett always delivers excellent customer service !
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/10/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

CF
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service
Work was done promptly and well.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/10/2017 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

KL
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Kari L.
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Polite staff and comfortable waiting room.
Yes.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/07/2017 08:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

JW
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John W.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Warranty repair perfection.
Had the starter fall and the Hyundai warranty came through immediately, towing to Hyundai of Everett where it was fixed in but the next day.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/07/2017 08:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

SF
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Steve F.
Bothell, WA
2012 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good.work,
Frendly people, good service, they forgot to my oil cage while I was in.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/07/2017 08:09 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with

MM
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Michael M.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Surprisingly nice exoerience
I wasn't expecting EVERYBODY there to be cool... I kept waiting for the Shark. You know the guy... But I never met him, if they have one.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/07/2017 08:04 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with

BJ
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Brian J.
Lake Stevens, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
Always the best customer service. They appreciate their customers and go out of their way to accommodate them.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/01/2017 03:54 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

Verified Customer
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt Service
I went to the service department , and explained my problem , the service writer came outside and looked and verified my problem ,he ordered the part and scheduled an appointment . When I returned as scheduled I went for breakfast and my car was ready to go on my return . Thanks for a good experience .
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/26/2017 10:35 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

SM
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Stacy M.
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Periodic Maintenance
Friendly, knowledgeable service advisors. Competent Techs. All staff have a good attitude.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/25/2017 04:44 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

RS
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Roger S.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
No car wash given this time.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/25/2017 08:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

Verified Customer
La Porte City, IA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
30,000 mile check
great
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/25/2017 08:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

GT
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Gregory T.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service orientated
Always friendly, professional and efficient
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/19/2017 02:19 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

RK
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Ronald K.
Bothell, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
fast recall work overpriced maintenace prices
did 3 recalls on my 2013 sonata 2.0t in about 1:45. Thank you. I would not come back for maintenance since Everett Hyundai has jacked up all their prices 50 bucks for oil change ya right.that's just the beginning ,any way thank you for the fast service.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/19/2017 07:51 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

KS
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Karl S.
Snohomish, WA
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Another Great Service
Excellent.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/18/2017 04:05 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

KH
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Kurt H.
Bothell, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
title?
done good, as I noted already
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/18/2017 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

Verified Customer
Shoreline, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great Service
Never a wait time with scheduled appointments. Great feed back about the car and future maintenance coming up.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/18/2017 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with

DM
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Dawn M.
Mill Creek, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not their problem attitude.
As a single woman, I purchased an Hyundai because of the warranty, so I wouldn't get stranded. I purchased a brand new 2013 Azera in June 2014. It's only 3 years old and the battery is dead and need to replace it already. I will be jump starting it for a week and half until my appointment. So basicly I am stranded each and every day. They don't care. I was just in there last week for 3 hours and they did nothing to get this approved while I was there. Now it is approved and I need to go back. I only have Friday off this week but there are no available appointments on Friday. It should have been fixed last week or accommodate me on my time.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/17/2017 01:23 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/21/2017 08:59 AM

Dawn,
Thank you for giving me a chance to meet with you and going over the issues you had with your last service visit and phone conversation you had. Looking forward working with you in the future on your vehicles service needs. 

Sincerely
Cliff Hutton
Service Manager

Employees worked with
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