Business Solutions
SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
avatar

TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Reviews of TRAVIS KUHN

Verified Customer
Menifee, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always reliable
Travis always provides great customer service and is reliable. Thank you to everyone at Hyundai for always being very helpful
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/07/2020 03:56 PM

Thank you so very much for taking the time to get your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Wildomar, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People, location and convenience.
See ya for next service!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/07/2020 03:56 PM

Thank you so very much for taking the time to get your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Excellent customer service and honest staff.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2020 12:47 PM

Thank you so much for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
DC
gravatar
Debbie C.
Lake Elsinore, CA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
My Service Advisor Travis Kuhn was awesome. He provided cost estimates, explained expectations and what service was needed for my vehicle.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2020 12:46 PM

Thank you so much for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TC
gravatar
Tracy C.
Temecula, CA
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
verified customerVerified Customer
Category: Service
Rectifying bad service
After a bad experience at this dealership I am happy to say that I was contacted by the Service Manager who has proactively moved to resolve my issues. While I am still waiting for my car to be repaired, I have a courtesy car and they are working on get all of my concerns resolved. So far so good - hope the good service continues!!!
Recommended
Employees worked with
avatar
TRAVIS KUHN
DC
gravatar
Debra C.
Murrieta, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
vary haooy
nice facility
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/27/2020 07:04 AM

We appreciate the 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RH
gravatar
Ricky H.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service at Temecula Hyundai
Service Dept. provides timely, helpful and friendly service. Their waiting area is well maintained and Receptionist is personable and friendly. Our appointment was for 7a and we back on the road by 8a. Great job!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/18/2020 01:44 PM

Thank you for the 5 star review. We hope you have a great week. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TC
gravatar
Tracy C.
Temecula, CA
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
verified customerVerified Customer
Category: Service
Rectifying bad service
After a bad experience at this dealership I am happy to say that I was contacted by the Service Manager who has proactively moved to resolve my issues. While I am still waiting for my car to be repaired, I have a courtesy car and they are working on get all of my concerns resolved. So far so good - hope the good service continues!!!
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/10/2020
Service Type: Repair
Category: Service
Worst dealership in Temecula for service
I have brought my car into this dealership 4 times for the same issue and the issue has still not been resolved. I have paid out over $6000 over this period and every time it’s something else that is causing the problem. To say they are useless is an understatement.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/11/2020 10:17 AM

Tracy, I am so sorry to hear about the last couple services with us. I will be back in town tomorrow and I will reach out to you and see what I can do to fix your concern. I know you have been a long time customer and I would like to do anything in my power to fix this on one last visit. Thank you for your business for the last couple of years and I hope we can fix this and make it right. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JM
gravatar
Juya M.
Menifee, CA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
warrenty work
I brought in our Elantra for a check up before the 100000 mile mark. Our dealer ran a full diagnostic on the car and made a few recommendations for no charge.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/03/2020 12:10 PM

Thank you form coming in to see us. We appreciate the great 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
KL
gravatar
Karen L.
Menifee, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I took my car in for an oil change and an air filter replacement.. I was out in just a little over an hour, which made me very happy.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/31/2020 07:20 AM

Thank you for coming in to see us and taking care of the 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
replaced problem dual clutch transmission
Travis did a great job getting the test evaluation on the vehicle done, getting approval for replacing transmission, scheduling the work and getting the work done. Aaron did a great job on the installation. All of the above in a timely manner. Vehicle now performs better than it did when new.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/31/2020 07:19 AM

Thank you for coming in to see us and taking care of the 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
EW
gravatar
Ethel W.
Lemon Grove, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Ms
I received excellent professional service throughout my visit.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/28/2020 09:03 AM

Thank you for taking the time to fill out the survey and taking care of a great 5 star review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
n/A
n/a
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/21/2020 08:16 AM

Thank you for the great 5 star review. We appreciate you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JD
gravatar
Jessica D.
Sun City, CA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Brought our car in for a recall. Found out it also had other issues. Travis helped us the entire time. He was awesome, attentive, and individualized. I couldn’t have asked for better customer service. Our car was returned clean. They provided a Lyft to and from the dealership which was very helpful! Made the drop off and pick up so much easier.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:37 AM

Thank you got the great review. I hope you have a great weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
BG
gravatar
Barbara G.
Murrieta, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
My engine was completed in 2 weeks I thought it would take longer. Happy with the outcome!?
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/10/2020 01:17 PM

Thank you for the great response to our survey. We appreciate your business. I am glad that we took care of the engine replacement in such a short time. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TW
gravatar
Ted W.
Escondido, CA
2019 Hyundai Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PEOPLE
PROMPT, EFFICIENT AND COURTEOUS WORKERS
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/09/2020 07:07 AM

Thank you for the great 5 star review. We appreciate your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Excellent professionl and friendly serivce
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/08/2020 08:53 AM

Thank you for the 5 star review. Hope you have a great day. Happy New year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Consistent amazing service especially our advisor. We commend his excellent customer service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/02/2020 07:28 AM

Thank you for a 5 star review. Hope you have a great New Years. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
LM
gravatar
Lori M.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Department!
I am always well taken care of. Carlos, Travis and the service staff always keep you informed, and do what they say. James in the sales department make sure to check in when he sees me, to see if I am ready for a new car. It's feels good when a business recognizes you, and treats you like family ?
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/02/2020 07:27 AM

Thank you for a 5 star review. Hope you have a great New Years. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Very good but there is room for improvement
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/26/2019 08:28 AM

Thank you for the review. Please let me know what we could do better on your next visit. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.