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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Reviews of TRAVIS KUHN

Verified Customer
Anza, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service appointment
The service is provided by courteous staff in a timely manner.
Recommended
Employees worked with
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TRAVIS KUHN
DA
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Diane A.
Murrieta, CA
2012 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car owner.
Only one minor issue. The next service due according to millage and date was not installed on my windshield.
Recommended
Employees worked with
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TRAVIS KUHN
JM
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John M.
Murrieta, CA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, inviting and excellent service all around.
From the time I pulled up to drop the car, to the time i picked it up at completion of service, I was treated great. Best of all, the service advisors informed me of all my options for the service in a professional and timely manner.
Recommended
Employees worked with
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TRAVIS KUHN
LG
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Lisa G.
Lake Elsinore, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Excellent service at Temecula Hyundai! Love the people and the level of excellence they provide!
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 12/05/2017 05:01 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
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TRAVIS KUHN
MH
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Marilyn H.
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Always courteous and prompt. Car wash is much appreciated thanks.
Recommended
Employees worked with
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TRAVIS KUHN
MC
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Mark C.
Murrieta, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good friendly service at reasonable price
Recommended
Employees worked with
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TRAVIS KUHN
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Verified Customer
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful Service Alwys
Great company. I have one suggestion. I scheduled my service on thru the internet. I have a recall for tires. The dealershhip didn’t have the tires on site which I understand. The computer system should send a message stating a recall is coming in so the necessary items are available. We have to take the car in a second time.
Recommended
Employees worked with
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TRAVIS KUHN
DF
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Diana F.
Sun City, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied Customer
Temecula Hyundai has been the best customer service of any dealership I’ve been too. They are always curtious and considerate of my time.
Recommended
Employees worked with
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TRAVIS KUHN
GM
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GERALD M.
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service. The people
Very Good
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/28/2017 05:28 PM

I wanted to thank you for your feedback from your last visit. I have instructed all the service advisors to make sure we give any available coupons to EVERY customer as they come in for service. The last thing I want is for a customer to think we didn't send them or give them a coupon when one is available. We appreciate your business and look forward to seeing you on your next visit. 


                                                                      Carlos Velasco
                                                                     Service Manager 
                                                                      (951)699-6807

Employees worked with
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TRAVIS KUHN
JV
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Jonathan V.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Service advisor was knowledgeable. Thank you for an excellent customer service.
Recommended
Employees worked with
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TRAVIS KUHN
MG
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Maria G.
Winchester, CA
2005 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Geographic location and shuttle
Good service
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Murrieta, CA
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to have your car serviced
Everyone is very friendly and helpful.
Recommended
Employees worked with
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TRAVIS KUHN
LM
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Linda M.
Wildomar, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
Employees worked with
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TRAVIS KUHN
JD
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James D.
Temecula, CA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and always in a friendly manner.
I can always depend on outstanding service from Temecula Hyundai.
Recommended
Employees worked with
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TRAVIS KUHN
MP
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Michael P.
Menifee, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Starter went out
Saturday went to leave my home and the car would not start. I realized it was the starter and called Triple A and they were going to tow me to the dealership in Temecula. But he got the car started so I drove it to the dealer but they told me they were booked the rest of Saturday and could work on the car Monday. So when I arrived, they understood I could not turn my car off, because it would not start again and got me right in for repairs. I got my car back in just 2 short hours with my new starter. BRAVO ZULU to the whole Service Department at Temecula Hyundai.
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Lake Elsinore, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Johanna
Very friendly and explained things that were done
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Temecula, CA
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service department very responsive
Service, shuttle, staff and coffee - responsive, prompt and efficient.
Recommended
Employees worked with
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TRAVIS KUHN
BM
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Brent M.
Temecula, CA
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Lack of communicatipm
Although the service department may be top notch, there was a lack of communication at least on the day I was there for my service. First there was a computer glitch between the Greeter on her tablet and the service writer on the computer causing the service writer to track down my vehicle to get the information that was not relayed by the greeter causing me to have to wait longer than expected to leave the dealership. Second, when I came to pick up my car, I was informed that my car would be parked on the side of the dealership building adjacent to the service drive. After an exhaustive search on my part, this was unfortunately the case as my car was apparently parked elsewhere at the dealership and took the service writer to track it down. Finally, I was not given a copy of the findings from the multi-point vehicle inspection.
Recommended
Employees worked with
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TRAVIS KUHN
RA
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Robert A.
Menifee, CA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Carlos
Very nice to me. Bev Sltes
Not Recommended
Employees worked with
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TRAVIS KUHN
DI
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David I.
Temecula, CA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
The lot looked completely empty of new cars. It had the feel of a business shortly before going bankrupt. Not a good feeling.
Not Recommended
Employees worked with
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TRAVIS KUHN
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