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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Reviews of TRAVIS KUHN

TS
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Thomas S.
Temecula, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Car Servide
All is Great !
Recommended
STEVE J E. from Temecula Hyundai responded on 03/26/2018 03:25 PM

Thank you for 5 star review And for allowing Temecula Hyundai service team to take care of all your service needs.

From:
Temecula Hyundai team

Employees worked with
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TRAVIS KUHN
DA
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Daniel A.
Murrieta, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisor Travis Kuhn
Just a quick note to commend our Service Advisor, Travis Kuhn, for his professionalism and friendly disposition. I've never been a fan of taking our vehicles to a dealership for service unless it's warranty work. But, each time we take our vehicle to Travis, he seems genuinely interested in the vehicle, it's overall operation and that we're happy. Recently, when we did have an ongoing issue, Travis took the problem personally and went out of his way to ensure the issue was resolved correctly and in a timely manner.
My wife and I appreciate his dedication to our satisfaction and his exemplary customer service.
Dan and Courtney A.
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 03/25/2018 05:06 PM

Always a pleasure to have you at the dealership! Thank you for the feedback.  We will see you next visit!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
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TRAVIS KUHN
Verified Customer
Winchester, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Fast convenient polite professional Love everything about my Tucson and services provided
Recommended
STEVE J E. from Temecula Hyundai responded on 03/25/2018 04:51 PM

Thank you for 5 star review.

From:
Temecula Hyundai team

Employees worked with
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TRAVIS KUHN
CA
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Carlo A.
Menifee, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service
Came in for routine oil change and they told me my 5 year old batter was on its way out. They had the part on hand and swapped it with little additional time. Was in and out of there with most of my Saturday morning left. Excellent service as usual.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/24/2018 04:28 PM

Team Temecula Hyundai thanks you for your business. Thanks for the great review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
GP
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Gerlad P.
Hemet, CA
2013 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Car was ready before stated time!
I was able to bring my oil and filter of choice, the Hyundai dealership I purchased this car told me that was against corporation rules (among other things). I appreciate honesty! I will not return to that dealership.
One thing that is annoying - Please spell my first name correctly - Gerald - not - Gerlad!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/23/2018 10:45 AM

We greatly appreciate the survey. I am so sorry the other dealership told you incorrect information. I will have my people correct the spelling of you name now. I hope we can continue to service your vehicle in the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
RP
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Roger P.
Las Vegas, NV
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A dealership that treats me right.
I purchased my Genesis and service it st Temecula Hyundai. They have always been extremely helpful and looked out for my needs. While I live in Las Vegas, I regularly travel to this area. I choose to use Temecula Hyundai for all of my needs, including any future purchases because of the way they’ve treated me. I would recommend them to anyone for their next purchase.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/22/2018 02:20 PM

Thanks for the quick response. Thank you for being a part of Temecula Hyundai family. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JB
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Jose B.
Temecula, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good job
Keep up a good work
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/22/2018 10:45 AM

Thanks for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
PM
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Patricia M.
Lake Elsinore, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Hyundai Owner!
Brought my car in a little bit earlier than my scheduled appointment time and I thought I was going to have to wait longer but was told 1 hour and 15 min and was ready at the exact time that i was given. Very happy I didn't have to wait. The gentlemen that assisted me was also very nice and had great customer service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/20/2018 10:31 AM

We appreciate the great review.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Bakersfield, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
The overall service is good but there would be times I'd be waiting for hours for an oil change. I drive 40 minutes away just to get service here because I thought since I bought the car from here they'd take care of me. They do, sometimes.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/18/2018 01:50 PM

We appreciate your review. Thank you very much. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff always very helpful and professional
Excellent service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/14/2018 08:46 PM

Thanks for the ackloedgement. It truly means alot. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
KW
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Ken W.
Menifee, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
convenient although access off Inez is a bit tricky.
Swift and excellent service, always has been
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/13/2018 04:43 PM

Thanks so very much for the review. I am glad that we earned a 5 star perfect review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MS
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Mary S.
Murrieta, CA
2017 Hyundai Sonata Hyb
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good with Cars
Great with cars, not so much with people. Job was done very well. Poor communication and customer service.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/13/2018 06:51 PM

Mary,   

Per our conversation please except our apologies for the lack of communication on the last service. Thanks for the feedback and please feel free to see myself or Travis on any future service and I hope your next experience is much better. Thanks for taking the time to chat. Hope you have a great night. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AV
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Andrew V.
Lake Elsinore, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional service.
They are professional and do a great job.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2018 07:29 PM

Thanks so much. Hope to see you again for your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Oceanside, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hannah Thomas
Excellent service! Always friendly and they always do a great job.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2018 07:28 PM

Thank you for taking the time to fill out the survey.  Thanks for choosing us as your dealership.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AL
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April L.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Always sensitive to my concerns.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/09/2018 02:32 PM

I thank you so much for your business. I like the fact that my team makes sure to take care of all your concerns. We hope to see you again soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
EE
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Ellie E.
Murrieta, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Service Dept
Other than loving the three Tucsons I have owned, one of the main reasons I buy Hyundai vehicles is because of their Service Dept. They are the BEST!! Everyone is helpful, courteous, friendly and I am never blindsided with added costs or repairs.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/07/2018 02:09 PM

Thank you for being part of the Temecula Hyundai family. We very much appreciate you choosing us as your preferred dealer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RA
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Robert A.
Menifee, CA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept
Service is great and staff always says hello
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/06/2018 11:46 AM

Team Temecula Hyundai thanks you for your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Employees worked with
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TRAVIS KUHN
TK
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Tina K.
Sun City, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/05/2018 07:04 PM

Thank you very much for the great review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JS
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Jene S.
Anza, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service.
Had an issue with my car and was helped by Travis in resolving all of my issues.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/04/2018 08:18 PM

I'm very glad our staff was able to take care of the issues your vehicle was having. Thank you for servicing your vehicle with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JS
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Jeffrey S.
Temecula, CA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Genesis is Awesome
Friendly and dependable
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/01/2018 04:33 PM

Thank you Mr. Sanders We are glad to have you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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