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SureCritic / Auto Maintenance / Ace Auto Doctor & Repair / Niki Dahl
ND

Niki Dahl

Service Advisor
Ace Auto Doctor & Repair
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(27 reviews)
93

Reviews of Niki Dahl

SF
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SCOTT & LUANNE F.
Davenport, IA
2006 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2022
verified customerVerified Customer
10
Always excellent service
They deliver excellent service with great repairs at a fair price!
Larry G. from Ace Auto Doctor & Repair responded on 01/04/2023 12:47 PM

Glad we can help. Thanks!

Employees worked with
ND
Niki Dahl
Service Advisor
BW
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Blake W.
Rock Island, IL
1995 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
10
Great Option for Vehicle Repairs
The service is quick and updates are provided often via text and email. Always kept in the loop in regards to what was being done and potential timeline.
Larry G. from Ace Auto Doctor & Repair responded on 01/04/2023 12:48 PM

Thank you Blake, we aim to please. 

Employees worked with
ND
Niki Dahl
Service Advisor
CS
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CHELSEA & CARDALE S.
Rock Island, IL
2013 Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
10
Excellent people
They help me with the problem that I thought it was and looked more at the problem and seen that it was more work to be done and fixed it the way it's supposed to be.
Larry G. from Ace Auto Doctor & Repair responded on 01/04/2023 12:49 PM

We definitly want to fix it right the first time so you don't have to worry about it later. Thank you for coming in. 

Employees worked with
ND
Niki Dahl
Service Advisor
LP
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Leona P.
Bettendorf, IA
1993 Oldsmobile Cutlass Ciera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2022
verified customerVerified Customer
10
Revival!
We’ve used Ace many times before, but this was the most extensive work done at one time. They did a great “overhaul” on a 1993 Oldsmobile Cutlass (with only 45,000 mi) that sat in my moms garage for several years. They brought it back to life so another person can continue using it!
Larry G. from Ace Auto Doctor & Repair responded on 01/04/2023 12:51 PM

It's fun to bring a car back and let someone get more life out of it. Thanks for allowing us to do it for you. 

Employees worked with
ND
Niki Dahl
Service Advisor
Verified Customer
Bettendorf, IA
2015 Toyota Tundra 4WD Truck
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/11/2022
verified customerVerified Customer
0
Slow service
Own a business with several vehicles Wanted to get my oil change and new tires on my truck. I ordered them, once they came in I got a call to schedule to install. I picked the next day and was the first truck at the shop 8am because I was told they service in order as they are dropped off. Was told that the truck would be done by the end of the day. I get to the store at 2:30 and they haven’t even touched the truck. Dustin plays it off as if they have been working hard on it and it has nice rims so we are taking our time. Came back at 3:30 and still has to wait 15 min. Also said they don’t have time for the alignment and wanted to keep my truck overnight as if that was a great solution not thinking about how I’m getting home. then goes to charge me full price with no discount for my troubles. Taking all vehicles to someone that wants it.
Larry G. from Ace Auto Doctor & Repair responded on 01/04/2023 01:08 PM

Sorry I'm just getting back to you on this, we had a health issue with a family member and I've been away. I do want to appoligize for the issues on your tires. At times we get overloaded and try to do our best to keep up without rushing through jobs. We may not have communicated to you that our end of day is 5:00 which would have been helpful in this situation. I understand your frustration and if there's anything I can do please let me know. I hope you enjoy the tires.   

Employees worked with
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
JH
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JOE H.
Galesburg, IL
2009 Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2022
verified customerVerified Customer
10
Very intensive look at needed repairs
With an eye to an ABC list of needs, Ace helped me figure a timeline to get repairs. I mean has to be done now versus can wait a bit. I truly appreciated this.
Larry G. from Ace Auto Doctor & Repair responded on 01/04/2023 12:54 PM

Thanks Joe. We appreciate your business.

Employees worked with
ND
Niki Dahl
Service Advisor
MO
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MIKE O.
Port Byron, IL
2014 Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
9
They now service all my vehicles.
Ace auto always keeps me up to date on all they do and what might be needing attention to my vehicles. The fact that they also have loaner vehicles is also a plus when mine might be down!
Larry G. from Ace Auto Doctor & Repair responded on 01/04/2023 12:56 PM

Hi Mike. We appreciate you trusting us and we always enjoy chatting with you.

Employees worked with
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
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