Business Solutions
SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / KEVIN J HEERSPINK
KH

KEVIN J HEERSPINK

Service Advisor
Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

Reviews of KEVIN J HEERSPINK

JB
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Jessica B.
Bellingham, WA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
They went above and beyond the minimum! Friendly and great service.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/27/2018 08:38 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
RM
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Rhonda M.
Bellingham, WA
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customerservice
I love checking in and the shuttle service. Most excellent.. Jr. at car detail did an amazing job. I had left money in my Tucson and he safe guarded it until my return. Wow..
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/27/2018 08:38 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
SH
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Susan H.
Sedro Woolley, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always good service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/27/2018 08:37 AM

“Thank you for the 5 stars”

 

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NP
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Noel P.
Bellingham, WA
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous service.
Most significant, I was notified of a turn signal bulb ,inoperative, likely burned out. Your service person told me of it, allowing me the option of replacing it myself! Great!! I am old and it was not a simple process but I was an electronics tech in the Navy and as a civilian.
The owners manual had a very good illustration and I was able to do the job without any difficulty!
I suppose other outfits might have replaced and then charged me. Even an experienced tech could have taken up to 20 minutes.
F. Noel Pfundt
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/21/2018 12:13 PM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
GJ
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Gyan J.
Bellingham, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of Bellingham
Friendly mananagement / staff. Professional service. Experience Tech.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/14/2018 02:20 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
JC
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Jennifer C.
Mount Vernon, WA
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast , nice, and good work
Everyone has always been super nice and make sure that all your concerns are taken care of.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/14/2018 11:20 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
RC
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Ruth C.
Blaine, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied
I’ve been buying cars there for years and am totally satisfied on all levels!!!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/13/2018 09:54 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
MM
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Mike M.
Ferndale, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They communicate
Excellent
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/13/2018 08:05 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
DW
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Dennis W.
Bellingham, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
FAST AND EFFICIENT......FRIENDLY.
SIMPLY PUT...........SERVICE WAS FAST, EFFICIENT AND FRIENDLY.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/12/2018 07:00 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Bellingham, WA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/06/2018 07:32 AM

“ It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future. “

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
CT
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Cherry T.
Ferndale, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Costumer service very good
Costumer service is great. Did really good job for doing 30K miles service,3 recalls needs to fix, change oil and etc did only 2 hours for all the service needs. Thanks so much. Cherry Trout
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/03/2018 09:15 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
JB
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John B.
Lynden, WA
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was great but the waiting area should be better!
The review of issues with my car was very helpful and I really appreciate that. However, the customer lounge could be better since I couldn't find any coffee or other refreshments that you would expect to be available while waiting.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/02/2018 07:17 AM

 “Your kind words are much appreciated. Please allow us to buy you a cup of coffee next time you are in. We will make sure its hot and available!”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
LB
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Lynn B.
Bellingham, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly, helpful staff
the staff were very friendly and helpful and honored the discount coupon that was recently sent out.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/01/2018 07:08 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
NJ
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Nick J.
Blaine, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service
I was very happy with the service. Kevin was excellent to work with.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/29/2018 06:54 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
KN
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Kate N.
Sedro Woolley, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always good service
First of all, Kevin is a pleasure to deal with. Everyone is always friendly there. They take good care of my car.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/26/2018 11:01 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
BM
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Bernard M.
Blaine, WA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service manager; very helpful, friendly, responsive, and informed.
Other than not getting a print out of what all was done {computer problems??} [would have been good to see each item checked off and/or rated], the service seemed flawless.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/23/2018 12:38 PM

“Thank you so much for the great review”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Bellingham, WA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic
The most important thing to me was that I felt I could trust the people who helped me. I trusted that I was charged a fair price and that the work was done properly. My car is running great now. As an added bonus, they checked the air in the tires, which we did not even mention to them - a small thing, but very much appreciated.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/20/2018 08:47 AM

“Thank you for taking the time to fill out our survey”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
FC
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Fred C.
Bellingham, WA
2016 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
verified customerVerified Customer
Category: Service
Hometown service
Attentive and efficient service center and information access. Kevin and the team take things seriously and explain the problems well. Serviced usually in a few hours.
Recommended
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
FC
gravatar
Fred C.
Bellingham, WA
2016 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
verified customerVerified Customer
Category: Service
Hometown service
Attentive and efficient service center and information access. Kevin and the team take things seriously and explain the problems well. Serviced usually in a few hours.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/12/2018
Service Type: Maintenance
Category: Service
Defective parts Mystery
There are defective parts on the Hyundai Elantra that the dealership does not cover. KNOW WHAT THEY ARE!!! Glad I found out before we bought a third car.
Not Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/12/2018 11:02 AM

"Glad we could talk and get things clarified, thank you sir. We look forward to our continued relationship!"

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
JC
gravatar
Joel C.
Bellingham, WA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Went in for oil change and bought a car.
Rodrigo was a knowledgeable salesman.He was also very nice and polite . My wife saw a car she really wanted so we looked into it. Chad and Keun worked hard to get our payment just right. It was a very positive experience.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/12/2018 10:54 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
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