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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(840 reviews)
72

Reviews of Kevyn Erbe

JT
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JARROD T.
Rathdrum, ID
Ford Fusion
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2017
verified customerVerified Customer
Category: Service
The service department tried to intimidate my wife which I didn’t appreciate one bit after as many vehicles as I’ve bought from you
Treated my wife terribly and as if she was ignorant
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SW
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STEPHEN W.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
verified customerVerified Customer
Category: Service
Good service
Kevyn did an excellent job with the whole process.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RG
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RICHARD G.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
verified customerVerified Customer
Category: Service
truck oil change
timely, friendly, professional service
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TO
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TERRY O.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
verified customerVerified Customer
Category: Service
Service
Excellent service at a fair price!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JM
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JACOB M.
Coeur D Alene, ID
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
verified customerVerified Customer
Category: Service
Quick effiecient staff.
The simple oil change was great and I got a thorough understanding of the health of my vehicle.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MW
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MICHELLE W.
Cataldo, ID
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
verified customerVerified Customer
Category: Service
every employee is friendly and goes the extra steps to make sure my needs are met.
every employee is friendly and goes the extra steps to make sure my needs are met.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MG
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MARIO G.
Coeur D Alene, ID
Ford Escape
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/26/2017
verified customerVerified Customer
Category: Service
Service good. Communication poor
Again the service of my vehicle was good, but communication poor. I asked to be notified when vehicle was ready or problems on cell phone as I would be in area nearby. Call and message was on house phone regarding tire problem with a nail in left rear tire. When I arrived to pick up vehicle on time for completion of service, I was told of nail in tire and told them to fix it. I was told a minutes later that the tire had a chunk missing on the tire with cord showing and needed to replace the tires. Not knowing what was really going on, I went to Les Schwape tires and wound up buying 4 new tires. Better communication would have been very nice.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DB
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DOUGLAS B.
Pinehurst, ID
MERC MILAN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
verified customerVerified Customer
Category: Service
I'm always treated with respect and dignity.
When I drive into the dealership for service,I'm treated as tho "I" was Mrs. Parker.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DP
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DICK P.
Coeur D'Alene, ID
Ford MOTCHS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
verified customerVerified Customer
Category: Service
On time, expeditious, professional!
Everything was handled in a professional, expeditious and timely manner.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JM
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JANICE M.
Coeur D Alene, ID
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
verified customerVerified Customer
Category: Service
Great place for an oil change
I like how smoothly it flows from dropping off to picking up.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AH
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ALEX H.
Coeur D Alene, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
verified customerVerified Customer
Category: Service
Great Service
Great service. Got my truck in on a Saturday with short notice which needed an oil change before I had to leave again on Monday. Awesome service from Service Writer.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MK
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MIKE K.
Post Falls, ID
Ford Edge
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2017
verified customerVerified Customer
Category: Service
Service was good,completed in a reasonable time.
Service technicians attentive to my request, did what they could to repair what was needed.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SK
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SCOTT K.
Rathdrum, ID
Ford F-150
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/23/2017
verified customerVerified Customer
Category: Service
truck
sales team was great
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RK
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RAYMOND K.
Rathdrum, ID
Ford Taurus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2017
verified customerVerified Customer
Category: Service
parker ford
The service work and the people are awesome, but I would still like my car/pickup cleaned when it is in for service work.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DS
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DAWNELL S.
Coeur D Alene, ID
Ford Explorer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/19/2017
verified customerVerified Customer
Category: Service
oil change
Went in for an oil change. Somehow all of my settings got moved to KM and Celsius, my horn is not working and a few other glitchy things. No big deal except it took over a week to get back in to fix . My appointment is in a few days. We will see what happened.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BW
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BRENT W.
Spokane, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/18/2017
verified customerVerified Customer
Category: Service
Friendly service people
Only problem I had was seeing my finished vehicle out front and yet it taking over 30 minutes to get the paperwork and be able to leave. For an oil change.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JS
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JENNIFER S.
Athol, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/16/2017
verified customerVerified Customer
Category: Service
Friendly service
Fast service
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RG
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RICHARD G.
Coeur D'Alene, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2017
verified customerVerified Customer
Category: Service
Much better this time
After a not so good experience earlier this year i m happy to say things are going in the right direction. Oil chang service quicker than expected, and a dicount coupon made it a good value! Thanks!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CM
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CATHY M.
Post Falls, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
verified customerVerified Customer
Category: Service
Oil change
Everyone was very friendly. I waited for the oil change and it was quick! Impressed with Parker Ford staff.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TM
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TIMOTHY M.
Coeur D Alene, ID
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2017
verified customerVerified Customer
Category: Service
Oil change
Parker did an excellent job in servicing my 2016 Ford F-150. Only complaint is their appointments seem only to be available 3-4 days out.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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