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JEFFREY WINCHEL

Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Verified Customer
Fitchburg, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change only
Expectation for an oil change are pretty high. Basic as it gets.
Not Recommended
Employees worked with

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Zimbrick West
I always have a pleasant experience at Zimbrick and really appreciate the customer service and explanation of car care each time I come in.
Recommended
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The scheduled work was done well and on time
thank you
Recommended
Employees worked with

NL
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null L.
Verona, WI
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service Department
Jeff Winchell is so helpful and always explains things clearly! No surprises here!
Recommended
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Never had any problems, it is quick and easy!
Recommended
Employees worked with

Verified Customer
Madison, WI
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The customer service is great
Excelente work
Recommended
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
?
?
Recommended
Employees worked with

AK
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Anthony K.
Middleton, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai West Service
Great personable service. Treated like family, in and out very quickly for an oil change, replace a headlamp, and new wiper blades.
Recommended
Employees worked with

JM
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Jennifer M.
Madison, WI
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Nice job by all
Recommended
Employees worked with

Verified Customer
North Freedom, WI
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Very efficient. Nice to have the car washed.
Recommended
Employees worked with

EV
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Erick V.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service - not pushy
Went there for an oil change and tire rotation. Was told that I did not need a tire rotation at that time, so I am glad that they didn't just do it and charge me for it. I like the fact that they clean the car as well. They oil change does take longer than at other places though.
Recommended
Employees worked with

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff, great waiting area
Will definitely return for my routine maintenance needs!
Recommended
Employees worked with

Verified Customer
Middleton, WI
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Help in a Flash
Thank you for quick service!
Recommended
Employees worked with

DA
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David A.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty, good car care and good technicians.
Reliable cars and quality mechanics who do good work.
Recommended
Employees worked with

Verified Customer
Fitchburg, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great job
Recommended
Employees worked with

CH
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Carol H.
Middleton, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people and good service
My Hyundai Sonata was called in for a repair on the steering. They had the parts and finished the job in two hours.
Recommended
Employees worked with

KP
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Kirk P.
Madison, WI
2009 Hyundai Elantra To
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
good
Recommended
Employees worked with

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks so much!
Highly recommend, great and convenient service.
Recommended
Employees worked with

Verified Customer
Stoughton, WI
2011 Hyundai Sonata Hyb
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Just another day in business
Just another repair order, 13 items worked on or looked at, $2100 and not an iota of extra effort.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 09/20/2016 06:04 AM

Thank you for taking the time to fill out the survey and giving us feedback.  I will make sure to have your advisor contact you to go over and discuss your visit. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with

JC
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Jose C.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They know how to take care of my SUV
It is a vevery well put togther cop.
Recommended
Employees worked with
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