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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

PM
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Patrick M.
Fitchburg, WI
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very professional staff and very clean facilities
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/14/2017 01:44 PM

Thank you for the 5 star review!
We hope to see you soon :)

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Oregon, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great to wait
Love the waiting area, wifi and snacks!
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Windsor, WI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service and very fast!!!
Friendly service and very fast!!!
Recommended
Employees worked with
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JEFFREY WINCHEL
WH
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William H.
El Paso, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional fast service.
Yes would recommend.
Recommended
Employees worked with
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JEFFREY WINCHEL
SS
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Sean S.
Madison, WI
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to schedule and decent prices. No pressure to get things done but are made aware of needed work.
Good Service, Friendly staff
Recommended
Employees worked with
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JEFFREY WINCHEL
RA
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RICHARD A.
Tomah, WI
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Excellent
Recommended
Employees worked with
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JEFFREY WINCHEL
KK
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Kim K.
Madison, WI
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are very professional
they are cordial, helpful and provide for comfortable experience
Recommended
Employees worked with
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JEFFREY WINCHEL
MB
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Michael B.
Sun Prairie, WI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Great service, friendly technicians (Tim Payne) and love the free coffee and wifi! I was a little disappointed the sunroom had a leaky roof and was off limits, but it was cloudy anyways so it worked out great! FIVE STARS
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Sun Prairie, WI
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service advisors
I have been coming for many years to Zimbrick Hyundai to have my vehicle serviced and have always come back because of the great service the service advisors give. They really listen to any concerns and make it enjoyable to come there.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people, and a clean, comfortable waiting area
yes
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Verona, WI
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
x
Recommended
Employees worked with
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JEFFREY WINCHEL
PN
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Paul N.
Mc Farland, WI
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Extremely polite. Great explanation regarding what was done and what we should be watching. Very satisfied with the experience.
Recommended
Employees worked with
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JEFFREY WINCHEL
KB
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Kevin B.
Highland, WI
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
?
?
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Belleville, WI
2013 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nothing
Uses pressure tactics to worry customers about tires that are still safe, to get customers to buy. Ewers@co.dane.wi.us tires.
Not Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 04/11/2017 05:47 AM

Thank you for the feedback.  Unfortunately at times a check engine light can take longer than an hour to diagnose.  I apologize if this was not properly communicated with you.  
Looking at the notes from your inspection, your tires were noted at 3/32 and 4/32 of an inch in the front.  Any time tires are at or below 4/32 of an inch we recommend tires because it can cause traction issues on wet roads.  When a vehicle comes in we for service we perform a full vehicle inspection.  At that point we want to inform you of everything we found.  At no time are we trying to pressure anybody into a repair.  I apologize if that is how it felt.  If you would like to discuss this issue further I would be happy to talk with you.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
KS
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Kirk S.
Madison, WI
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Ok service.
don't they have all the bugs out yet on the tech stuff.
Recommended
Employees worked with
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JEFFREY WINCHEL
RB
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Rachel B.
Verona, WI
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No more survey
I have no complaints with car service, but I loathe filling out these surveys. I wish you could opt out but they keep emailing you until you do. It's the same every time and you are required to write comments so here you go... Like the service, hate the survey.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Verona, WI
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular service
Courteous, greeted as soon as you pull in for service. Explain what work needs to be done, answers all questions. Nice waiting area.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Carole Montemayor
A GREAT TEAM OF PROFESSIONALS. Don't change.
Recommended
Employees worked with
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JEFFREY WINCHEL
AK
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Alexander K.
Madison, WI
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great and friendly service!
Really felt like they cared about me as a person. Really friendly group of people.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very happy
I'm pleased with the service Cristian provided. Great to see a new face at Zimbrick!
Recommended
Employees worked with
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JEFFREY WINCHEL
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