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SureCritic / Hyundai Dealer / Hyundai On Perryville / JAY L REDDEN
JR

JAY L REDDEN

Hyundai On Perryville
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 reviews)
70

Reviews of JAY L REDDEN

DM
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David M.
Machesney Park, IL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Setvice
Great people and service.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/20/2020 06:10 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Freeport, IL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/20/2020
verified customerVerified Customer
Category: Service
Friendly
Service was good.
They kept me informed and got my vehicle fixed and back to me.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/16/2020
Service Type: Repair
Category: Service
Friendly
As far as service they were good and helped me out.
Hyundai supplied tow truck and rental car. Disappointed in vehicle. Burned oil and then had to HV new engine at 80,000 miles. Will eventually trade this vehicle
Not Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/20/2020 08:35 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . Let us look into this and we will reach out soon . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DH
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Darlene H.
Rockford, IL
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
111
0111
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/16/2020 10:13 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
RB
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Randy B.
Loves Park, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Friendly staff, and the service was quick and hassle free! Very happy!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 03/23/2020 08:10 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JA
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Jon A.
Rockford, IL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Life saving service
I love the service team at Hyundai on Perryville because they do great work. Last time I was there I got out of my car and thought I was dying, I told the service man I needed to get to a hospital, he said I’ll get an ambulance, I said I need it faster than that because I believe I’m having a stroke. The service manager overheard the conversation and said take him in the company van. I believe they saved my life.
Now thats 5 star service
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 03/23/2020 08:10 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future. I am very happy to hear that you are doing much better.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
TL
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Todd L.
Rockford, IL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people
They stand by their warranty.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 03/20/2020 10:33 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
LH
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Linda H.
Rockford, IL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Repeat customer
We’ve had 4 Hyundais. Hyundai on Perryville keeps our business because of their outstanding sales and service.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 03/18/2020 04:32 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
ML
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Martin L.
Rockford, IL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great service highly recommended
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 03/17/2020 01:26 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JB
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Joseph B.
Machesney Park, IL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
good work
The work was done well.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/25/2020 11:44 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JA
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Jon A.
Rockford, IL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very pleased with car & service
I love my HyundI Azera; it is an affordable luxury car with all the safety & creature comforts that I require.
It’s like having an expensive European car for half the money. If you want high qualify performance, All the latest safety Features, with wonderful styling, & your not mad at your money, I highly recommend this car
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/20/2020 04:25 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Algonquin, IL
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They fit me in for an oil change on short notice and it was done quickly
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/19/2020 12:51 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Winnebago, IL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to work and very accommodating.
Easy to work with and very accommodating.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/11/2020 01:40 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
TM
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Tracy M.
Rockford, IL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient Service
I only brought in my 2013 Hyundia Sonata for an oil change. Getting an appointment was convenient. I was also offered shuttle service to my job as well.
I really appreciated the option!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/06/2020 11:35 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JR
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James R.
Rockford, IL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
James Robertson
very friendly and interested in me as a person
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/04/2020 10:51 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
NC
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Nora C.
Beloit, WI
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On time and no surprises
The service department is always ready for my car, we discuss possible issues that may come up and after the service, they fully explain the work and are ready with a printout for my records.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/03/2020 04:24 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
WW
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William W.
Poplar Grove, IL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
tgreat people to do business with
very knowledgeable and pleasant to work with
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/31/2020 04:27 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
GG
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Gary G.
Rockford, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE
From the moment I first visited this dealership I have been amazed at how great the person who work there are and everyone is a professional in their area of expertise. Buying my car was a great experience and every time I return for service I am extremely happy with the service personnel and the job they do.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/28/2020 11:29 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
BS
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Ben S.
Rockford, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful staff
Everytime I call they are kind and courteous. They help me with all my issues and get me in withing a reasonable time frame. Also they've fit me in for an oil change in a pinch which was extremely helpful. Great staff.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/28/2020 04:15 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
TC
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Thomas C.
Poplar Grove, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
10
10
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/27/2020 10:41 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JC
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Jill C.
Freeport, IL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cust
Very efficient. I liked the car wash.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/08/2020 11:55 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
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