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SureCritic / New Car Dealer / Park Place LTD / John Bui
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John Bui

Service Advisor
Park Place LTD
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(7 reviews)
100

Reviews of John Bui

MR
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MIKE R.
Scarborough, ME
Saab 9-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2023
verified customerVerified Customer
10
Saab
Getting harder to find service for Saabs, this is the one place I trust. Car is running perfect now.
Ryan V., General Manager from Park Place LTD responded on 12/21/2023 03:19 PM

Thank you, Mike, for the 5-star review and for trusting us with your Saab. We take pride in our expert service and are glad that your car is running perfectly.

Ryan Vanderwel
General Manager
Employees worked with
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John Bui
Service Advisor
JS
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JON S.
Brier, WA
Aston Martin DB9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2023
verified customerVerified Customer
10
New car / great referral
A friend recommended Park Place when I became the new owner of a AM 2006 DB9. I hadn't even driven one, and was in over my head. Luckily the referral solved that!
Ryan V., General Manager from Park Place LTD responded on 11/27/2023 01:08 PM

Thank you for the great review, Jon! We are thrilled that your friend recommended us to you and that we were able to provide you with the help you needed. We are delighted we could be of assistance and look forward to helping you with your vehicles in the future.

Ryan Vanderwel
General Manager
Employees worked with
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Doug Taylor
Aston Martin Service Manager
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John Bui
Service Advisor
RF
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ROBERT F.
Bainbridge Island, WA
Aston Martin DBX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2023
verified customerVerified Customer
9
Aston DBX service
Great service from the team on my DBX
Thank you to all, Vincent is an awesome AM tech
Ryan V., General Manager from Park Place LTD responded on 10/23/2023 11:42 AM

Thank you so much for your kind words, Robert! We are thrilled to hear that you had a great experience working with Vincent. We strive to provide top-notch service to all our customers and it's encouraging to know that we are achieving those goals. We appreciate your business and are grateful for your feedback.

Ryan Vanderwel
General Manager
Employees worked with
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Doug Taylor
Aston Martin Service Manager
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John Bui
Service Advisor
JN
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JERRY N.
Sammamish, WA
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
verified customerVerified Customer
10
Annual Maintenance
We rely on Park Place to sell us great cars…but also we trust them to help us take care of them! Great Service!
Ryan V., General Manager from Park Place LTD responded on 04/04/2022 05:15 PM

Jerry, thank you for your trust and loyalty. We appreciate the opportunity to keep you safely on the road!

Ryan Vanderwel
General Manager
Employees worked with
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John Bui
Service Advisor
CJ
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CINDY J.
Renton, WA
Mercedes-Benz GLC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2022
verified customerVerified Customer
10
Great Experience
After weeks of calling the Mercedes Benz dealer with out getting through or having my call returned I went on line to find an alternative. I didn't realize that Park Place specialized in MB maintenance. I called Park Place and immediately got through to schedule an appointment that worked for me. They do not have loaner cars although if I had needed to leave my car there for the entire day, I could have rented one myself. I waited while my car was worked on...approximately 90 minutes. My bill was fair and suspect less than the dealer. The waiting room is comfortable but not luxurious. I walked to get coffee....I think a Nespresso or Keurig machine would be a nice touch. Staff were great and one of the workers hand rubbed marks from my bumper. I will come back.
Ryan V., General Manager from Park Place LTD responded on 03/01/2022 04:28 PM

Cindy, thank you for visiting and trusting us with your Mercedes-Benz. We appreciate the opportunity to earn your business and look forward to serving you again soon. 

Ryan Vanderwel
General Manager
Employees worked with
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John Bui
Service Advisor
CC
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CARMALITA C.
Redmond, WA
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
Replace battery of E350 Mercedes
JB is always pleasant and easy to contact. He response to call on a timely manner and undeestand very well my issues with honest recommendation.
Excellent customer service !
Ryan V., General Manager from Park Place LTD responded on 01/25/2022 04:15 PM

Carmalita, thank you for this great feedback. We love hearing that JB provides you with excellent customer service. 

Ryan Vanderwel
General Manager
Employees worked with
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John Bui
Service Advisor
Verified Customer
Redmond, WA
Mercedes-Benz E-CLASS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
verified customerVerified Customer
10
Awesome
JB was extremely nice to work with. His follow up was excellent.
He kept us very informed throughout the stages of service.
Ryan V., General Manager from Park Place LTD responded on 12/27/2021 04:50 PM

Thank you for this great feedback. We love hearing that JB kept you informed throughout your service.

Ryan Vanderwel
General Manager
Employees worked with
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John Bui
Service Advisor
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