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GARY DESROSIERS

Braman Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
62

Reviews of GARY DESROSIERS

TF
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Tina F.
Miami Beach, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient
Would highly recommend
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/07/2017 05:20 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
LE
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Lourdes E.
North Bay Village, FL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellence!
It was a very pleasant and professional experience and I would recommend to anyone.
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/06/2017 05:10 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
JM
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James M.
Plantation, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People-Gary Service Rep was key to easy transaction
Excellent
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/27/2017 05:32 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Gary exceded my expectations and did an outstanding job of handling my appointment quickly and efficiently.
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/25/2017 07:19 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
OA
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Osvaldo A.
Hialeah, FL
2016 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
services
the guy who help me up at dealer his explain everything they what going to do to the car plus how long was going to take.
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/25/2017 07:18 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
LR
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Leonardo R.
Miami, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service!
very excellent service from all the crew at Braman Hyundai.
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/23/2017 10:31 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Gary was very nice and he made sure that I understood my service. I was in and out in a timely manner.
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/23/2017 06:14 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
RB
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Rochen B.
Miami, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Gary always takes great care of me!
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/20/2017 10:51 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
BE
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Bnz E.
Miami Beach, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Customer Service
I went for an emergency battery replacement. Was treated like royalty by Gary and he delivered as promised!
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/17/2017 02:13 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Personal attention.
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/16/2017 05:23 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami Beach, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient and thorough
Great service
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/13/2017 09:30 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
CR
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COLIN R.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was delivered on schedule
Service was quick and efficient.
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/12/2017 05:28 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Weston, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service from Gary, Poorly Communicated by Booking Agent
I was due for my first routine maintenance, which if you want it to be complimentary it needs to be at the dealer you got the car from. Since the time I got the car I moved up to Broward county. I called to make the appointment, and was able to get it for the next day. The lady failed to let me know that two pieces of my car had been recalled. So when I showed up the next morning, expecting to wait 1 1/2 hours max, they told me it could actually be up to 2 1/2 hours. I worked from home and needed to get back for my calls. They do give you a voucher for up to $40 with Uber, but since I live far that would've only covered one way. So I was stuck. Then with the help of Gary I was able to get a loaner for the day and come pick my car up the next morning. It was about a 30 minute headache, if she would have told me from the beginning about the expected wait time, but other than that they were great to me.
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/10/2017 06:46 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
MA
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Mario A.
Fort Lauderdale, FL
2014 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Automated response to issue... really?
I was sent an email asking how my last visit was. It was unsatisfactory so I wrote a detailed review of my experience. In response, the service manager sent an automated response to my email. Is this how you resolve customer issues? Very disappointing and unprofessional.
Not Recommended
LUIS M., service manager from Braman Hyundai responded on 01/06/2017 05:12 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
DR
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Daisy R.
Miami, FL
2014 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I had bad overall experience.
Did not fixed the issue for which I paid and got charged for something that should've been covered by warranty.
Not Recommended
LUIS M., service manager from Braman Hyundai responded on 01/04/2017 07:55 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
EF
gravatar
Evelyn F.
Miami, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Attentive to the Customer needs.
Gary my service agent was excellent.
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/04/2017 07:54 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
IC
gravatar
Ivis C.
Hialeah, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excelente
Yes
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/04/2017 07:54 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami Beach, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exellent services and fast!
My service resp. is the best "Gary"
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/04/2017 07:54 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami Beach, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good customer service
Gary did a great job in all aspects of customer service
Recommended
LUIS M., service manager from Braman Hyundai responded on 01/03/2017 06:20 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Surfside, FL
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Over charged
Over charged to change a break light. I was charged $80.00 to change a break light
Not Recommended
LUIS M., service manager from Braman Hyundai responded on 12/30/2016 10:32 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
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