GD

GARY DESROSIERS

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
62

Verified Customer
Miramar, FL
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
Great service every time.
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/10/2018 01:09 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

Verified Customer
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Service was excellent. Very pleased with the ease of service.
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/10/2018 01:09 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

Verified Customer
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and kept me well-informed
Quicker than stated and gave me plenty of details as to what was being done and why
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/09/2018 12:52 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

AM
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Alexandra M.
Bay Harbor Islands, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you Gary!
Gary was wonderful. The service was quick and professional. Thank you!
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/08/2018 06:03 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

JC
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John C.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Another great experience!!!
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/05/2018 12:22 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

RO
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Ruben O.
Miami Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent customer services
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/04/2018 10:53 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

DJ
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Dericka J.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
My Service provider was Absolutely Amazing and knowledgeable
I must say I have been taking my car to the Breman Dealership for a while and the experience has been nothing short of Amazing. My Kids Grandmother ( Wanda Fenderson) recommended I take my car there because her Father (Willie Fenderson) worked for Mr. Breman and I am happy with the decision to keeping my car serviced with the company, They are very knowledgeable in regards to what's best for my car. I am so grateful that I as a Woman is comfortable brining my car in and not feeling like I've been cheated out of my time or money.
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/02/2018 06:30 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

Verified Customer
Key Biscayne, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr
Everything was good
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/02/2018 06:29 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

Verified Customer
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Gary and the rest of the staff were great! Highly recommend to anyone who is coming in to get service!
Recommended
LUIS M., service manager from Braman Hyundai responded on 10/01/2018 07:25 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

KM
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Khiry M.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
overall
everything was great
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/28/2018 07:52 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

TF
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Thomas F.
Miami, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outrageous Repair Quotes For Work Not Needed
It’s the type of service and repair quotes you would expect from a shady shop. I would never expect that from a reputable dealer.
Not Recommended
LUIS M., service manager from Braman Hyundai responded on 09/27/2018 06:09 AM

Good Morning Tom,

 

As I stated in our conversations, I understand your situation of evaluation the value  of your car verse the cost  repairs. As proof of my willingness to help  I not only accepted your 15 % off Costco coupon  I ALMOST DOUBLED the discount.  As I stated earlier we use factory parts, factory trained technicians, and repair your vehicle back to factory specifications.  The Quote you received was to repair a safety issue relating to your braking  system back to the factory spec's.  I looked into the situation for you as I said I would and found no negligence on the part of my service writer or technician. Even thou there was no fault found I understood your situation and wanted you to feel good about your daughter coming here for service. I offered you that your daughter could return and I would take care of the maintenance to the vehicle at no cost to you. I Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

Verified Customer
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Fast and very efficient service. Gary was great!
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/26/2018 11:32 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

EP
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Erik P.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service is always top of the line
I had to bring in my 2015 for a check up with one of the tail lights because the turning signal was not working and had to replace it due to condensation, he ordered the part for me and i came back a few days later and had it installed in no time. Thank you, and high five to Garry in service! :)
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/26/2018 06:19 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

KV
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Kleysber V.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Everything great
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/25/2018 12:42 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

ED
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Emanuel De D.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
5 stars
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/21/2018 01:45 PM

Thank you for servicing your vehicle with BRAMAN.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

Verified Customer
Miami, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
——-
———
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/18/2018 01:35 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

AG
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Alfonso G.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Personal attention and great service.
Gary Desrosiers is the Service Advisor that we have seen the two times we have brought the Sonata for service and the experience has been excellent. He is friendly, always with a smile, very knowledgeable and takes care of every detail of the service. He should be commended for the professional way he represents Braman Hyundai.
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/18/2018 11:45 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

Verified Customer
Lake Worth, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance service
Went for a 30K maintenance service. Car was delivered in less than 3 hours. But when I went to pick up the car, there was no personnel available to return the car to me. Low coverage on Sundays. Overall “Average” experience.
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/18/2018 11:43 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

JP
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Johnny P.
North Miami Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy as 123
Braman has always been customer oriented and Gary definitely does his job well. He was very friendly as always, really helpful, and accommodating. Took care of me right away and kept me informed through the process of my car issue fix. Super pleased with the whole process.
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/18/2018 06:20 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with

MH
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Maria H.
Key Biscayne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/15/2018 04:56 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
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