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SureCritic / Hyundai Dealer / McGrath City Hyundai / EDDY VELLEGA
EV

EDDY VELLEGA

McGrath City Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(723 reviews)
73

Reviews of EDDY VELLEGA

DL
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Danny L.
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service. I've bought 2 Hyundai Elantras there. Both great cars.
Good customer service. They pay attention to detail and keep the customers well informed on the servicing of the cars.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/26/2017 08:37 AM

Hello Danny,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
NY
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Nellie Y.
Oak Park, IL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is in a timely manner, thorough explanation of what needs a car is there gor
Friendly
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/25/2017 07:27 AM

Hello Nellie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
JW
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Joyce W.
Chicago, IL
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Very nice Service people
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/25/2017 07:28 AM

Hello Joyce,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
Verified Customer
River Forest, IL
2013 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great AUto service, but do not buy your car here.
I took my car for service and the service department is very customer oriented. The sales department is not recommended
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/25/2017 07:29 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
KM
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Kimbrough Jr M.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Response to requirements.
Assistance in information to maintain vehicle.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/24/2017 11:25 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
JB
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Johnny B.
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the great service.
Yes
Recommended
Charles F. from McGrath City Hyundai responded on 07/22/2017 12:06 PM

Hello Johnny,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience. You’re a valuable customer & we’re looking forward to seeing you again.

Sincerely.

Charles Floyd
Service BDC
77.804.5016

Employees worked with
EV
EDDY VELLEGA
SR
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Sylvia R.
Chicago, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
airbag light on and seat belt recall
Very pleased with the service I received
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/24/2017 07:32 AM

Hello Sylvia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
AS
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Alice S.
Chicago, IL
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and efficient way
The best
Recommended
Charles F. from McGrath City Hyundai responded on 07/22/2017 12:08 PM

Hello Alice,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773.804.5016

Employees worked with
EV
EDDY VELLEGA
JE
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Jaime E.
Chicago, IL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service representative
Very professional, polite and very attentive to my needs ....
Recommended
Charles F. from McGrath City Hyundai responded on 07/22/2017 12:09 PM

Hello Jaime,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773.804.5016

Employees worked with
EV
EDDY VELLEGA
GV
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GLENN V.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very accommodating staff. Friendly, professional.
Absolutely
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/17/2017 01:56 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
BA
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Bobette A.
Oak Park, IL
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous staff. I waited about 3 hours as was my choice.
The charge was high $586 to fix gas gauge.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/05/2017 11:16 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
CA
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Carlos A.
Chicago, IL
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Quick and easy!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/02/2017 01:43 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tha Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
MY
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Monique Y.
Chicago, IL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I would like to take this time to say, thank you McGrath staff for a wonderful maintenance department.
The high quality of service from the moment you pull in for service, to the perky reception from the operators giving great customer service.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/02/2017 01:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tthat Edward  provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Yes
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/02/2017 01:40 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
SG
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Shineka G.
Maywood, IL
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Their customer service
I love it here, the service reps are great. Highly recommended
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/02/2017 01:40 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tthat Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
ST
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Sammy T.
Chicago, IL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to home, friendly
Edward Vellega is an outstanding Service Manager and is always helping and looking out for anyone's best interest
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/28/2017 09:07 AM

Hello Sammy,

Thank you for taking the time to fill out this review Sammy! Hope all is well. Hope you enjoy the rest of the week. See you on the next visit.


Loredana R. Giotta
Customer Specialist 
McGrath City Hyundai
773-889-9090 Ext. 3767
Lgiotta@McGrathCity.com

Employees worked with
EV
EDDY VELLEGA
SH
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STEPHEN H.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The friendly faces
I really appreciate the attention to my car when I come here. The people are nice and get things done in a timely manner. The coffee in the waiting room is a huge plus too.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/28/2017 09:15 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
KC
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Kevin C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service was awesome!
Friendly and helpful staff.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/27/2017 12:47 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
KP
gravatar
Kimberly P.
Chicago, IL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Feeling I get honest info
Really pleased. Last 2 Hyundai's purchased there
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/27/2017 12:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
EG
gravatar
Evelyn G.
Chicago, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional , quick service
Had my car clean and ready on schedule.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/27/2017 12:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
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