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Bryan Murillo

Service Writer/Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(147 reviews)
89

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SOPHI R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Quick and easy
Had a nail in my tire and they fixed it up in under 30 mins for a very reasonable price. Thanks guys!
Owner from Midtown Auto Repair- Goodyear responded on 07/08/2025 09:35 AM

We appreciate you taking the time to share your experience! It sounds like our team really nailed it with that tire repair—pun intended! We're glad we could help you get back on the road quickly and affordably. Your support means a lot to us!


PW
PAXTON W.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
9
Tire Change
The team at Goodyear Midtown were so accommodating. They were able to service my car very quickly after I arrived. I appreciated their swift approach and attention to detail. Everyone was also very kind throughout the process. I recommend using them in the future.
Owner from Midtown Auto Repair- Goodyear responded on 07/07/2025 09:34 AM

We appreciate your feedback and are glad to hear that our team hit the ground running to get your car serviced quickly. Nothing says "I care" quite like a speedy fix and a friendly face, right? We're committed to doing our best and making sure every detail is taken care of. Thanks for recommending us; word of mouth is the engine that keeps us running!


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GABRIEL G.
Chicago, IL
Hyundai
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Incredible job
I’ve never seen anyone tell me exactly what the problem was for my car and then fix it to make it new! This place is truly unique and great service!
Owner from Midtown Auto Repair- Goodyear responded on 07/06/2025 09:35 AM

We really appreciate your shout-out! It’s always a pleasure to meet someone who appreciates the art of car diagnosis. We like to think of ourselves as car whisperers, gently coaxing those issues into the light. If your car is feeling brand new, then we must be doing something right! Your support means a lot to us, and we’re here to keep your vehicle in top shape.


IAN
Chicago, IL
Toyota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
8
Fixed electrical
My JDM car died and was towed here last minute when the original shop declined it. They found the cause of limp-mode (good-old chewed electricals!) and patched everything up.
Owner from Midtown Auto Repair- Goodyear responded on 07/05/2025 09:37 AM

It's great to hear we could step in when the original shop dropped the ball! Nothing like some good ol' chewed electricals to really spice up a car's drama. We're glad your JDM car is back up and running, ready for more adventures. If those electrical gremlins decide to return, you know where to find us!


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DAN C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Fast, efficient. Great people!
The team, especially Bryan, were professional, friendly, and should fast.
Owner from Midtown Auto Repair- Goodyear responded on 07/05/2025 09:37 AM

We're delighted to hear that you found our team to be professional and friendly! Bryan is definitely a standout, but we like to think the whole team is made up of unsung heroes wearing grease-stained capes. We pride ourselves on providing speedy service, so it's great to know we hit the mark. Looking forward to helping you keep those wheels turning!


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PAOLA S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
In and out
I got a nail in one of my tires, arrived without an appointment and less than 30 min later I was already out and my tire fixed. The two gentleman who took care of me were very kind. Excellent experience!
Owner from Midtown Auto Repair- Goodyear responded on 07/04/2025 09:39 AM

We're glad to hear that we could get you back on the road so quickly, especially with an uninvited nail in your tire! It sounds like our team really hit the nail on the head with that service—pun intended. We appreciate your kind words about our staff; they always strive to keep things rolling smoothly. If you ever find your tires in another pinch, you know where to come!


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ROBERT F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Gave Brian my Ford Fusion to repair
I had Brian have a mechanic by the name of Hose examine my Ford Fusion to find out why my cars engine was running slow. After an inspection he said my transmission need new fluid.
I told Brian to go ahead and get new oil.
After the completion , my car ran like a new car. Congratulations to Brian and Hose.
Owner from Midtown Auto Repair- Goodyear responded on 06/30/2025 09:38 AM

We're happy to hear that your Ford Fusion is feeling like a brand-new car again, thanks to the dynamic duo of Brian and Hose! It sounds like they made quick work of that transmission fluid and sent your engine back into high gear. If only our cars could go to the gym and get that fit too! We appreciate your support and look forward to keeping your vehicle in top shape.


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STEVEN R.
Chicago, IL
Volkswagen *TAOS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Friendly and helpful
Been going to Nidtown for a couple of years now. They've always kept me informed and made sure the job was done right.
Owner from Midtown Auto Repair- Goodyear responded on 06/30/2025 09:38 AM

It's fantastic to hear that you've had a reliable experience with us over the years. Staying informed is key—after all, no one likes to feel lost in the garage jungle. We're happy to know that you can trust us to get the job done right. Here’s to many more smooth rides ahead!


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IMRAN R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Great service and pricing!
The team at Midtown came highly recommended and they took care of everything efficiently, with excellent communication and fair prices. They took the pain out of having auto work done!
Owner from Midtown Auto Repair- Goodyear responded on 06/29/2025 09:39 AM

We appreciate you sharing your experience with us. It’s great to hear that our team not only lived up to their recommendations but also made your auto work feel like a walk in the park. Efficient service and clear communication are our bread and butter—though we don't actually serve bread at the shop! If there’s anything else we can assist with in the future, just give us a shout.


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DAVID S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Go here
These guys are honest and professional!
Owner from Midtown Auto Repair- Goodyear responded on 06/29/2025 09:38 AM

We appreciate you taking the time to share your experience! Honesty and professionalism are our middle names—well, not literally, but you get the point. It's always our goal to ensure that our customers feel confident and well taken care of when they bring their vehicles to us. Your support means a lot!


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SHARYN S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
9
Always there for you
Second time using Midtown. This time for an oil change and tire rotation. Very pleased with the turn around time, friendliness, and reasonable prices.
Owner from Midtown Auto Repair- Goodyear responded on 06/26/2025 09:39 AM

It’s fantastic to hear that your second visit was just as great as the first! We always aim for speedier service than a NASCAR pit crew, and it sounds like we hit the mark this time with your oil change and tire rotation. Our team appreciates your kind words about their friendliness and our prices – we believe great service shouldn’t require a treasure map. Looking forward to powering up your vehicle for the third time!


KO
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Kathy O.
Chicago, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2025
5
2003 Saab 9-3
Brought my 2003 Saab 9-3 here to be fixed because the key wouldn’t turn. They replaced my steering column lock for around 1600.00 assuring me this was the problem. Well the car does start now but the steering wheel will not stay locked, took it back in and now they say it is the pin in the steering wheel??? Also the person who drove it knocked off the plastic piece on top of the gear shifter, he used some kind of adhesive to put it back on. The problem is he used so MUCH that it oozed down the whole shaft and I couldn’t even push in the button to get it out of drive. I had to have someone take off the gear shifter and pick out all the dry adhesive, this was after I called and talked to Brian about it. He asked me to send pictures which I did and discussed the pin in the steering wheel. He told me he would look into it and get back to me, he never did even after texting him. Not too happy about the whole situation.

KO
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Kathy O.
Chicago, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2025
5
2003 Saab 9-3
Brought my 2003 Saab 9-3 here to be fixed because the key wouldn’t turn. They replaced my steering column lock for around 1600.00 assuring me this was the problem. Well the car does start now but the steering wheel will not stay locked, took it back in and now they say it is the pin in the steering wheel??? Also the person who drove it knocked off the plastic piece on top of the gear shifter, he used some kind of adhesive to put it back on. The problem is he used so MUCH that it oozed down the whole shaft and I couldn’t even push in the button to get it out of drive. I had to have someone take off the gear shifter and pick out all the dry adhesive, this was after I called and talked to Brian about it. He asked me to send pictures which I did and discussed the pin in the steering wheel. He told me he would look into it and get back to me, he never did even after texting him. Not too happy about the whole situation.

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CHRISTOPHER C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Great service
This is my first time there and the way they treated me and the other clients was so nice. Great attitude, good timing. I absolutely will be coming back.
Owner from Midtown Auto Repair- Goodyear responded on 06/13/2025 09:39 AM

It's fantastic to hear that you had a positive experience with us on your first visit! We pride ourselves on treating our customers like family—though without the awkward holiday dinners. A good attitude and timely service are what we aim for, so it's wonderful to know we hit the mark. Looking forward to having you back for more of the same!


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PATRICK G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Repairs and updates
Another successful mission to Midtown Auto. I have an older Ford Explorer that needed a number of things fixed and/or updated to keep it going. Midtown always takes care of me and my vehicle. After evaluating what I needed, their quote was reasonable and accurate (stayed the same) even though they had to find a used part online to fix one older/outdated valve. Couldn't ask for better service, kept me updated throughout.
Owner from Midtown Auto Repair- Goodyear responded on 06/11/2025 09:38 AM

It's great to hear that your mission to Midtown Auto was another successful one! We love helping keep your Ford Explorer in tip-top shape, especially when we can track down those elusive older parts. A good vehicle deserves a caring crew, and we're happy to keep you updated along the way. If your Explorer ever needs more attention or if any other missions arise, we’re always ready for action!


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VICTORIA F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Friendly fast service
My car broke down. AAA towed me to Midtown Auto Repair. They analyzed the problem, gave a quote and fixed it for pickup the following day. They were friendly, professional, and efficient.
Owner from Midtown Auto Repair- Goodyear responded on 06/06/2025 09:39 AM

We're glad to hear that your car's unexpected vacation was quickly resolved. It sounds like our team was able to get you back on the road in record time! Your kind words about our friendly and professional service mean a lot to us. We aim to make car repairs as painless as possible—if only we could fix the weather too!


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AIDAN E.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
9
Solid mechanics and service
Brian and the guys here are solid. Worked with me several times on price and always get me and the car in and out on a timely manner. Not even getting paid for this review- just trustworthy work and people.
Owner from Midtown Auto Repair- Goodyear responded on 05/30/2025 09:37 AM

We appreciate you taking the time to share your experience! It's good to know our team is hitting the mark and keeping things friendly while we work on your ride. We strive for efficiency, so we're glad you're in and out in a flash. Your recognition of our work means a lot to us, and it seems we might even deserve a gold star for our honesty! Looking forward to keeping your car happy and healthy in the future.


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DARRELL L.
Chicago, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2025
verified customerVerified Customer
0
I was over charged for incompetent repair. I ofter couldn't find a qualified mechanic
I was over charged for incompetent repair. I often had to bring the car back to repair it. They only had one SAAB speacialist and I think he quit. All the others mechanics could not repair or even diagnose the issues. My sister had to take them to court to get her oil leak resolved. Don't walk away, RUN AWAY FROM THIS SHOP!

JH
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Jody H.
Peoria, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2025
0
Bad repair, left us stranded
We were in town for a concert and started having engine trouble. AAA towed our van to this shop. They said it was a fuel injector problem and replaced a fuel injector. They said we were good to go. Leave to city to get home and same problem happens near Joliet. We were stranded at night. Eventually got the van home going very low speeds on back roads. Repair shop back home showed us that they replaced the wrong fuel injectors and there was another that was bad they didn't even find. Midtown's service manager, Bryan, has given me the runaround for months trying to get a refund. He didn't even apologize for the botched repair when I sent him proof it was their fault. They did a bad repair job and then shrugged it off when I complained. Bad shop, bad service, indifferent people. Please remove them from your approved repair shop list!

CM
CLAIRE M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Return customer
Always friendly, answer any questions, flexible with pickup/drop off.
Owner from Midtown Auto Repair- Goodyear responded on 05/19/2025 09:41 AM

We appreciate your kind words and are happy to hear that you had a positive experience with our team! Being friendly and flexible is our jam. We love answering questions and making the whole repair process as easy as possible. If you ever need anything else, just give us a shout!


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