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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

DL
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Daniel L.
Columbia, MO
2013 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service!
YES
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/08/2016 06:18 AM

Thank you Daniel for this and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
HF
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Helen F.
Mexico, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not sure what title this wants
I always receive excellent service from this dealership.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/07/2016 03:27 PM

Thank you Helen for this great review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Moberly, MO
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
#########
Yes
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/06/2016 03:35 PM

Thank you so much

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
MH
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Meggan H.
Mexico, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very convenient!
Thank you so much for getting me in right away and fulfilling my needs!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/05/2016 11:30 AM

Anytime Meggan and thank you so much for the kind words and your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
DW
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Daniel W.
Kingdom City, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service!
I love doing business with Joe Machens Hyundai, always professional, efficient and friendly.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/04/2016 08:20 AM

Thank you so much Mr. Wright this means so much to us. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
Helpful people, quick service, nice to get car cleaned also.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/03/2016 12:52 PM

This is what we strive for, thank you so much for your feedback and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional
friendly, efficient, well taken care of customers
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/03/2016 12:51 PM

Thank you so much for this review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
MB
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Michael B.
Columbia, MO
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy
Definitely recommend Joe Machens Hyundai service dept no matter thw make or model of vehicle!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/30/2016 03:49 PM

Hey thank you Michael we look forward to seeing you next time.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly and professional staff
yes
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/29/2016 06:45 AM

Thank you for the feedback, it's good to hear that the cashier we have in there now is doing well. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JM
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Jeffrey M.
Columbia, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Joe Machens Hyundai gets me in and out quickly. The staff makes sure to explain the services that may be needed. They ask before they do anything and let me know what can wait for another time.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/27/2016 08:04 AM

Hi Jeffrey, 
     Thank you so much for your feedback it's great to hear that my team is doing what there supposed to. These are great guys. Thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Columbia, MO
2013 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
same employees
yes and I have
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/27/2016 05:31 AM

Good morning and thank you so much for your feedback and for your business. Please let us know what it is we can do a little better to earn that fifth star.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JJ
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Jongmyeon J.
Columbia, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect service it was
It was perfect service. Kind explanations
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/23/2016 03:24 PM

Thank You for the great review!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JH
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Joyce H.
Steedman, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
6 months Maintenance on my car.
The Professional way everyone acts and how good they want you to feel.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/23/2016 03:27 PM

Thank You for the great review!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JP
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Jim P.
Columbia, MO
2011 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Finally they listen to me
As previously stated I told them there was something wrong with the car....
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/19/2016 03:15 PM

Hi Jim,
    Sorry it took so long to find your issure, it's not that we didn't want to but the rules are so strict on us to know exactly what is wrong before replace anything esspecially if that is an engine. Thank you for your business and for this review I hope any other trips in to us are so much easier. Thanks again.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
EP
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Elizabeth P.
Salisbury, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Beth Ann
They go beyond what they have to do, to make you happy.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/14/2016 12:47 PM

This is great to hear thank you so much for this review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
JV
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John V.
Columbia, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent service visit
They did a great job with the service work.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/12/2016 08:09 AM

John you are to kind, thank you so much for your feedback and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
RS
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Robert S.
Columbia, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The service, the discount coupons, your afent Dan Copenhaver.
I would recommend Machens Hyundai to others, as a nice place to buy a vehicle, and to have one
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/10/2016 02:55 PM

Thank You for the great review!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
GC
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GWEN C.
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
I like to take my car there for oil changes.
They get u in and out.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/08/2016 10:26 PM

Gwen thank you so much for your review and than you so much for you business. Please let us know if there is anything we can do in the future to earn that fifth star.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
ST
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Sheila T.
Kirksville, MO
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding
My car was serviced quickly and the Machens servicemen were great,
.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/07/2016 01:19 PM

Thank You Sheila for the great review!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JE
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Jerry E.
Moberly, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
always quick, reliable service.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 09/06/2016 12:12 PM

This is awesome Jerry thank you so much for the review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
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