Josean Puleo made our buying experience very easy and simple very knowledgeable, friendly, and always
available for us!! Every single question was on target, the best he is honest, and made the process much easier, ask him when you visit you will see the difference.
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Chris Beltran was the sales guy I worked with on my GV70. I really appreciated his working knowledge
of the GV70. My last 'new' car was a 2010 Sequioa and the technology in the Genesis is years ahead of what I'm accustomed with. Chris has been helpful in sending links to the Genesis YouTube series which is another great resource. There was never any pressure when i was at the dealership, just information and assistance. They also had the lowest markup in the area, i.e. taxes and reasonable fees. I had been talking w/dealers from Towson, MD to Petersburg, VA and markups ran from 2 to 8k on the GV70 after taxes.
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Would like to thank Eryn Hubbard for answering all the questions I had while being professional and u
nderstanding. Would also like to thank Adam Prater for understanding and Town Honda as a whole for providing a great experience and having that good old small town integrity. I appreciate everything you guys did for us.
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Took care of my old Infiniti like I was a top customer
I went in there for a new key for my Infiniti G20 which is an ancient car and they took care of me li
ke I was a top customer. I also own a much newer Infiniti which I have not been in there with yet. They have definitely earned a customer for life.
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They have to be an exception to the usual car dealer experience. Not too much pressure. Efficient com
munication and delivery of the car was a painless appointment. Kiwon and Gary are a good team - highly recommend!
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Very pleased with purchase of vehicle. Good price and sales people very helpful and friendly.
My on
ly complaint is that I had a pre-approved loan, and I am now getting letters from various lending agencies that were contacted regarding the loan. Don't really understand this, and it has an impact on my credit score. If my pre-approved loan was not enough, I was able to pay the difference, but was never consulted about this.
Otherwise very happy with vehicle and service.
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