I have been to the service drive through many times for Air in my tire. Mr. Bishop is always pleasant
and treats you like you are the only costumer he has. He explained why I need to get a new tire even though it looks new. I look forward to seeing him every time I need service. Thank you
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My wife and I were car shopping and saw a Hybrid Tucson at the Clarksville location. This dealer had
a larger inventory than the one nearby. So, we drove the 38 minutes from Reisterstown to see if we could find something we liked. Happy to say that we did. The showroom was very inviting, clean, and pleasant. Al, our salesman, greeted us and discussed the purchase. Al was very informed on all aspects of the car and let us test drive. The car sells itself. We have owned Tucsons in the past but this does not even come close to our 2015 model. The safety features and creature comforts sold us. We haven't had any interactions with the Service Dept yet but if it is as pleasant and efficient as sales & marketing, I think we will be very satisfied.
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Tom Hamme at Heritage Hyundai did a wonderful job getting me everything I wanted in my vehicle and at
the price I wanted. Go see him you won't be disappointed.
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Provided EXCELLENT service response to a repeat-customer who was in crisis. Greeted by a surprise "li
ght show" when I tried to start my 2016 Santa Fe Sport 2.0T. Would not start, so I had it towed to the Service Dept. Turned out to be a failed battery. While at this shop, I had the spark plugs changed (64K miles). PRO: All work was done within 2 days! Only CON: I now get about 4miles per gallon less (??) Looking into this.
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My experience at this dealership was by far the best I’ve ever had. They had great team work and Gary
, Rick, and Nick all came together and went above and beyond to ensure I drove away in the car I truly wanted. My credit isn’t the best and I still left HAPPY!! Also Gary is HILARIOUS and sweet. Thank you a gentleman I appreciate you all.
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