I was traveling from Columbus to Massillon for my mother & sister's birthday celebration on a Friday
evening. Halfway there my entire dash panel suddenly lit up as the vehicle slowly rolled to a stop. I was on the side of the freeway, alone, in the middle of nowhere, in the pouring rain. Long story short, AAA couldn't get there for over two hours & then they could only tow me 3 miles without having to charge extra. Even then their shop wouldn't be able to look at my car until Monday! Not sure what to do, I Googled auto shops near my location & called the first one on the list. I explained to the gentleman who answered what was going on & that I was stuck. I figured I would just wait for AAA, pay the money to have them tow it to a shop close by that could at least look at it that night or over the weekend. I would have to get a friend to come from Massillon & drive me back... completely missing the dinner. The gentleman told me that their actual shop was in Mansfield (I was an over an exit away) & that where I called was their side shop that didn't do that type of work. Instead of just saying there was nothing he could do & hanging up, he got me in touch with Mitch at the main shop. Not only did Mitch say he could help, but he went out of his way to get their tow truck (which was not working in the area that particular day) & came himself to get me. They towed my car back to Moore's & immediately took a look even though it was almost closing time & they still had other cars there as well. Unsure at first of what the problem was or if it could be fixed that night, Mitch even offered to drive me halfway to Massillon if I had someone that could meet me to get me the rest of the way home so that I wouldn't miss the birthday! Luckily, they were able to fix the issue within an hour or so & had me back on my way. I made it home just in time! They could have (& should have) charged me hundreds of dollars for the amount of extra trouble they went to in order to get me taken care of but they did not. Mitch and his team went above & beyond. They deserve every good thing that comes their way!! They were so helpful & so kind to me the entire time I was with them. I would highly recommend them to anyone & I will definitely go out of my way to use their services in the future.
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I was referred to Sunland Tires in Covina and I'm really glad that I went there. They went above and
beyond with my auto repairs. The staff is really knowledgeable and kind.
Thank you Sunland Tires and staff.
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Just top notch service today! My wife ran over a metal rod on Janesville that took out a tire. Called
Muskego Tire and Auto, Keith said to bring it in. Mark helped me through the whole process, picked up the tire from another location and had the new tire on before they closed today. This is the type of service you do not see a lot of anymore. Thanks again guys!
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I brought my truck in early one thursday morning stressed out and worried i was gonna miss my plane.w
oody the mechanic stopped what he was in the middle of ,got my truck in and a new water pump on in under 1 1/2 hours.The office staff/management were all very nice and helpful they treated me as i was one of their own.This place was awesome and i made my flight back home
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Have been a Corp. Customer for 16 years. I have always been treated very good by Bob and his crew. We
also have our family vehicles serviced by maple grove Fire stone. I would recommend Maple Grove Firestone as always taking car of my family and my Corp. vehicle needs.
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I brought my car in because it was over-heating, at most places right off the bat they think they alr
eady know the problem with a pre-determined estimate, that scenario makes you feel like you are being set-up.At sunland tires pete asked me relevant questions to dial in on realistic possibilities based on real time, the estimate work order was left as an open door , the only commitment was a trouble shooting fee of 29.95 to isolate and locate my vehicles problem, nothing was to be done beyond that point until I was called and briefed on what and how much its was going to take to fix my car. They make you feel, no I am sorry they genuinely cater to needs in detail and proper explaination that is audible not jargon. True proffessionals I would highly recommend them to folks that want to fix their cars without feeling skeptical, thank crew at sunland tires in upland
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I've gone to Country Tire for several years to have my vehicles serviced and to buy new tires. I depe
nd on them and I have not been Disapointed.
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My husband and I went in to have tires mounted and balanced. Everyone was very friendly and the serv
ice was fast and professional! They charge less than everyone in town and did an excellent job!
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