Experienced engine misfiring which resulted in a tow to garage. The problem was traced efficiently wh
ile minimizing cost. When I picked up the car it ran better than before.
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This is my second visit to Westwerk and both times were great. They are very good at what they do. It
is a little pricey but the work speaks for itself. I got recommended to them by a friend and it was the best. I will definitely return again if I have any other issues.
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I must say that Margo and the rest of his team especially Cesar are amazing when it comes to their qu
ality work and respective customer care. They make sure you not only get the best price but service as well. You can see that they love their job specifically, in relation to good hearted customers,because I think the overall condition of a vehicle is an extension of oneself. Specifically, because I am traveling across country soon their leadership skills make it apparent that they have a genuine love for their customers. I have an American GMC and a European BMW, and let me tell you, they are my mechanics!!!!
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These people are amazing! Daron and his Sister are great at what they do. I have a Lexus that started
giving me problems. I took it to another shop who said there were so many diagnostic codes that they said they couldn't work on it and I had to take it to the dealer. The dealer found 28 diagnostic codes and quoted me the work. I called Herb's Garage and Daron quoted me significantly lower prices so I took it there. It took a few weeks to fix the issue because there were so many codes. Even after they fixed the noticeable issue (rough idle), the check engine would still come on. They finally fixed that issue. The car was a problem with only 60k miles. Daron and his team definitely worked hard on it and solved the difficult problem. They were gracious enough to help out with a rental for a little bit of time too. They charged very reasonable prices, especially for the amount of work performed. Car now runs great. It's safe to say that I finally found a mechanic who I consider my mechanic.
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