They are trustworthy and do high quality, reasonably priced work. My car is 22 years old and runs lik
e a dream. We moved further away but still make the trip to Bert’s because we trust them and they did great work. Very considerate of time, too!
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I was having a issue with my car is was shaking while driving so I call AAA to tow and they recommend
ed this auto shop that is apart AAA so I left the car there over night they called in the morning I told them what was the issue they checked it out and fix the situation before days end plus the price was good I like the customer service and the experience definitely will be coming back to get more work done on the car
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Positive: Professionalism, Punctuality, Quality, Value
I've know about Vinnie's Collision center for
many years. I've never has to use the service until my car was backed into on Christmas day. Car door dented in window shattered out and the inside caved in. The insurance company wanted me to drive it 20 minutes from my house. It was about 20 degrees and snowing outside. Way to cold to be driving it 20 minutes away. I cancelled that Appointment and called Vinnie's Collision center and spoke with Vince himself. Vince said he was coming to flat bed my car ( that there was no reason I should have to take it to them in weather like that) to his shop. Told me not to worry about anything and he would handle it all right down to the insurance. And he did. Through out the process he kept me updated. Very prompt on EVERYTHING.Very professional through out the entire process.I picked up my car and the paint matches to a tee. They cleaned all the glass out of my car. . But the entire process was seamless from start to finish. I highly recommend this establishment. They do really good work. The owner and staff are awesome...They go above and beyond for their customers...
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Was recommended North Pointe auto group and was not disappointed. Customer service was exceptional an
d personable. Going to recommended to anyone looking for car services from now on. Ma and pa style shop!
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I had been sideswiped and there was damage across the entire passenger side of my car. Norman explain
ed everything about how the repair would be done. He interfaced with my insurance company and when I got my car back, it looked like I just came out of the dealer. The car had b detailed inside and out. I am very happy and would definitely recommend them.
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