I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second ti
me was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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I was thankful my car damage was covered by my company’s insurance after a tree limb fell on my car w
hile parked. It was a long process to get an appt and much longer than expected to get insurance and parts worked out. The work on the car is excellent, but likely too expensive if we would have had to pay ourselves.
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I’ve never had a bad experience here. Today’s visit was no different. I had what I considered an “e
mergency” even though it probably wasn’t. Everyone at Roland Falls catered to me and my vehicle quickly, professionally, and with a smile. I’m completely satisfied and my car is back in good shape.
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I had body work done on the quarter panel of my car, and I couldn’t be happier with the results. The
repair work on the panel itself was absolutely excellent—you’d never know there had ever been any damage. The finish was smooth, the lines matched perfectly, and the attention to detail really stood out. On top of the quality, the turnaround time was incredibly quick, which made the whole experience even better. What really set them apart, though, was how they treated me throughout the process—they made me feel like family from start to finish. I highly recommend them to anyone looking for top-notch work and genuinely caring service.
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Very nice, helpful, and professional. While they could not resolve the issues with my car I will stil
l return to them for other minor issues that I may have with my car.
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Scheduled transmission service. Truck was serviced on the day of my appointment, and was able to pick
it up the next morning. Thanks so much Frye and sons. I have worked with them in the past, and would not hesitate to go to them in the future.
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Been using their service for years both mechanical and body work. Very detailed and efficient with de
tailed pricing to help make your decision. Great group of employees, hard workers.
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