Everyone at Bob’s from the front desk to every technician is extremely competent and clear in explain
ing problems and repairs. They give honest advice and shop around like no other garage I’ve seen for the best prices. Definitely recommend if you are in the area.
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It was fine. But there was one thing that bothered me. After looking at my car the guy at the desk sa
id there was good news. Then he shows me the car and said everything was fine except the rear brakes, and it cost 700 dollars to fix. This is good news? It should be about building trust, not screwing with your customer by telling them its good news and then springing a 700 dollar repair. And the fact that you keep calling me after the repair tells me you're wasting money on things like calls rather than keeping prices as low as possible. It's about building trust, not messing with your customer. The guy also told me it would take an hour or two to fix, so I stayed and waited, and it took three hours. I sat there and sat there. Again, the focus should be on building trust, not trying to convince your customer that good news is a 700 dollar repair. As far as I can tell the repair was done competently though and I had a 50 dollar coupon. That would be my only complaint. Otherwise, fine.
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Snow’s Garage is the place I trust with my vehicle. I always feel valued as a customer, and I know I’
m getting thorough work at a fair price. The staff is wonderful, always friendly and welcoming!
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my wife and i have purchased over 30 new cars,trucks and motorcycles in our lives...purchasing the GV
80 Genesis took all of 3-4 minutes...the financing took less then 20 minutes...the salesman and his supervisor were extremely personable and knowledgeable...the vehicle is sumptuously appointed and designed...safety features are state of the art...performance outstanding...in one word or less,luxurious !
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