All of the employees at Rim Monster have been accommodating, professional and sincere. I've come in n
umerous times with issues with my car that would be annoying to most auto mechanics, and these gentlemen took care of me without even one bit of hesitation! For example, the hood of car won't open for a simple oilchange, or car won't go into reverse... And they accomodated me with a true professionalism and friendliness that is unparalleled. Highly recommend!
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6328 East Virginia Beach Blvd, Suite B
Norfolk, VA 23502
4.9
(106 Reviews)
DJ
Great Customer Service
From the beginning of my service to the end Carafello's kept me informed with what was going on with
the service for my car. I think her name was Yari, she fought for my rights with my unprofessional warranty company! And she nor Ryan did not let up on the warranty company until they handle their business. Carafello even took a pay cut, to make sure I was treated fairly. I will forever be grateful for this company. I will also refer my friends to them. As far as the warranty company, I put in a Cancelation because they did not handle their business with Carafello's professionally!
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