Good service, but extra fee we were not told about.
We were not told about the "Invoice Payment Processing Fee" at any time, so we were surprized to see
it on the invoice. We are guessing it is for credit card processing, and if we were told about it, we would have paid by an alternate means and saved the $55.09.
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My wife and I were treated with courtesy and professionalism.
My wife and I had the pleasure of being the customers of Carter who is the best salesman we ever had
in car sales. He was honest, knowledgeable, and helpful in all phases of our purchase. He got us an agreeable price on our trade-in car which helped in the down payment. Two days later I returned to the dealership for further assistance with a vehicle systems question and Carter was again very helpful. Overall it was a smooth process. Thanks again Carter and the whole crew at Kearny Mesa Chevrolet.
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Scott Holmberg and his crew have always given me great service and today was no exception. They insta
lled a new transmission in my car and now it's running better than ever. Thanks Scott and crew for always doing right by your customers and their vehicles!
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Ken was great kept me totally updated on everything that was happening with my van. 100% satisfied wi
th the service I received I will definitely be going back.
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In shopping for a new e-car, we had the fortune of the Andy Pabon treatment. Professional, knowledga
ble and witty, Andy was a real asset to our search. Even came in on his day off to give his "Pabon" special test drive in an Ionic 6 with my wife. Best test drive in the business. We shopped for the same car at another dealer and there was no comparison in the approach and thoroughness. Andy even took the time to print out the entire brochure when none were available, and was quick to share the differences between model specs with other print outs. I'd recommend Andy to anyone looking for a car from Hyundai.
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Thank you Isaac! Had a fantastic experience with Isaac at Genesis of Kearny Mesa. The transaction pr
ocess was very fast and friendly. The GV80 is such a great quality vehicle and I have loved driving it over the past few weeks.
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Sean has an excellent shop and the best thing about him is his honesty and willingness to just tell t
he truth which is hard to find trust me after bringing a vehicle to him to inspect for my son 16th birthday. We were absolutely shocked at how much was wrong with the vehicle and how much Sean saved us from future bills I would recommend him to anybody for any reason..
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